Ourisman Honda of Frederick - Service Center

It's always pleasure when I come in for services greeted and helped by Mr. Summers. Very knowledgeable and kind. Thanks again Mr. Summers for all you do. and helped by Mr. Summers. Very knowledgeable and kind. Thanks again Mr. Summers for all you do. More

Maurice Summers is patient, polite and understands the customer. I am at ease whenever I leave my car with him. He communicates with you continuously and works to make you understand enough to make good customer. I am at ease whenever I leave my car with him. He communicates with you continuously and works to make you understand enough to make good decisions on your car. More

I brought my car in for service and Maurice Summers was the person who was helping me. He got me in and out so quickly and everything was completed. Great job. Thank you. Kathryn Carter the person who was helping me. He got me in and out so quickly and everything was completed. Great job. Thank you. Kathryn Carter More

My service experience was amazing! From getting checked in, to the short wait time and even the amazing recommendations from Joe. I love Shockley Service! in, to the short wait time and even the amazing recommendations from Joe. I love Shockley Service! More

Great customer service! Joe is very thorough and always able to answer any question. He is an excellent asset to the Schockly Honda service team. able to answer any question. He is an excellent asset to the Schockly Honda service team. More

Maurice Summers and before him Cindy East have been outstanding service writers whenever I’ve needed car repairs or service. It’s a pleasure working with them outstanding service writers whenever I’ve needed car repairs or service. It’s a pleasure working with them More

Chris drennan was able to help me get service for my car. Very good experience fast and easy. Very informative as well. Good experience over all Very good experience fast and easy. Very informative as well. Good experience over all More

Shockley Honda’s Service Department provides outstanding work and customer service. Shockley’s Service Representatives are knowledgeable, friendly and helpful. Shockley’s mechanics are first rate. work and customer service. Shockley’s Service Representatives are knowledgeable, friendly and helpful. Shockley’s mechanics are first rate. More

Excellent service today. Definitely an award winning team. Would highly recommend it to anyone. I what such a comfort to me to have such a great team working on my car. team. Would highly recommend it to anyone. I what such a comfort to me to have such a great team working on my car. More

Maurice got my vehicle in for a service appointment quickly. He had the problem diagnosed and texted me with the options for repair of the vehicle. It was great working with him! quickly. He had the problem diagnosed and texted me with the options for repair of the vehicle. It was great working with him! More