Ourisman Honda of Frederick - Service Center

Maurice Summers is amazing great customer service. Very personable and knowledgeable. Thank you so much for taking the time to explain all of my questions personable and knowledgeable. Thank you so much for taking the time to explain all of my questions More

It's always pleasure when I come in for services greeted and helped by Mr. Summers. Very knowledgeable and kind. Thanks again Mr. Summers for all you do. and helped by Mr. Summers. Very knowledgeable and kind. Thanks again Mr. Summers for all you do. More

Maurice Summers is patient, polite and understands the customer. I am at ease whenever I leave my car with him. He communicates with you continuously and works to make you understand enough to make good customer. I am at ease whenever I leave my car with him. He communicates with you continuously and works to make you understand enough to make good decisions on your car. More

I brought my car in for service and Maurice Summers was the person who was helping me. He got me in and out so quickly and everything was completed. Great job. Thank you. Kathryn Carter the person who was helping me. He got me in and out so quickly and everything was completed. Great job. Thank you. Kathryn Carter More

My service experience was amazing! From getting checked in, to the short wait time and even the amazing recommendations from Joe. I love Shockley Service! in, to the short wait time and even the amazing recommendations from Joe. I love Shockley Service! More

Great customer service! Joe is very thorough and always able to answer any question. He is an excellent asset to the Schockly Honda service team. able to answer any question. He is an excellent asset to the Schockly Honda service team. More

Excellent service today. Definitely an award winning team. Would highly recommend it to anyone. I what such a comfort to me to have such a great team working on my car. team. Would highly recommend it to anyone. I what such a comfort to me to have such a great team working on my car. More

Shockley Honda provides great service! The people are friendly and the prices are fair. Terri was especially helpful and kept me updated on the work. friendly and the prices are fair. Terri was especially helpful and kept me updated on the work. More

I have worked with Shockley Honda for several years and I’ve always been very happy with the service I have received. My service associate, Terri Churchill, is always a pleasure to work with and happily ke I’ve always been very happy with the service I have received. My service associate, Terri Churchill, is always a pleasure to work with and happily keeps me in the loop during the repair process. More

Maurice got my vehicle in for a service appointment quickly. He had the problem diagnosed and texted me with the options for repair of the vehicle. It was great working with him! quickly. He had the problem diagnosed and texted me with the options for repair of the vehicle. It was great working with him! More