Ourisman Honda of Frederick - Service Center

Nate has always been very helpful and a pleasure to work with.. very informative and explains everything in detail! He alway's seems to be very helpful in all my service needs. with.. very informative and explains everything in detail! He alway's seems to be very helpful in all my service needs. More

Terri Chuchill is always so kind helpful and knowledgeable!! I highly Recommend Shockley Honda’s service department! Terri always makes my experience simple and always goes in to detail what was knowledgeable!! I highly Recommend Shockley Honda’s service department! Terri always makes my experience simple and always goes in to detail what was done to my car and what is needed. More

Brought my CRV in as The real tire drivers side was not holding air. Maurice Chechen it out and said there was a nair near the rim and the tire needed to be replaced. holding air. Maurice Chechen it out and said there was a nair near the rim and the tire needed to be replaced. More

Maurice Summers is very professional and has the knowledge of the questions I was asking him. First time at Shockley I will have more work done on my car there. knowledge of the questions I was asking him. First time at Shockley I will have more work done on my car there. More

Great service. Always helpful. Customer service is great. Chris tolerates my thousand questions😂 I’ve been bringing my truck here for 6 years and I can’t see going anywhere else. great. Chris tolerates my thousand questions😂 I’ve been bringing my truck here for 6 years and I can’t see going anywhere else. More

It was my pleasure on October 5 to be assisted by David Salvas and Maurice Summers. My wife and I had brought our 17-year-old Odyssey in for servicing in response to a check engine light and a very rough-r Salvas and Maurice Summers. My wife and I had brought our 17-year-old Odyssey in for servicing in response to a check engine light and a very rough-running engine. Maurice Summers was friendly, polite, and responsive as he dealt with our service needs, especially when I had to correct a misunderstanding caused when I misspoke and when my wife and I decided suddenly to buy a new car rather than repair the old one. Maurice took it all in stride. David Salvas introduced himself to my wife and me as we wandered the sales lot, where we discussed a newer Odyssey that had caught our eye and was within our price range. David guided us gently through the purchase process. He has a good sense of humor and great patience. Most importantly, I never felt that he was trying to sell me something, but rather that he was trying to help. David and Maurice exemplify the assistance and service that my wife and I have come to expect from Shockley Honda and are part of the reasons that all four of the cars we have bought together have been from Shockley. We unhesitatingly make the drive from DC to Frederick whenever we need servicing, knowing that we and our vehicle will be well treated. More

My mom just moved down from PA she was having car trouble and didnt know where to turn. I reccomended Maurice Summers because I had used him in the past and was very pleased with the quality of his service. and didnt know where to turn. I reccomended Maurice Summers because I had used him in the past and was very pleased with the quality of his service. Maurice went above and beyond with my mom and calmed her fears. He even went out to her home to give her a jump start. I wish we could give more than 5 stars! More

Maurice Summers and before him Cindy East have been outstanding service writers whenever I’ve needed car repairs or service. It’s a pleasure working with them outstanding service writers whenever I’ve needed car repairs or service. It’s a pleasure working with them More

I called in and dealt with Maurice. He was extremely helpful and kept in contact with me through the entire process. Highly recommend going to see him. helpful and kept in contact with me through the entire process. Highly recommend going to see him. More

My every experience with Maurice Summers has always given me peace of mind knowing that my Honda is handled by someone who cares.... not just a number but a friend that will persevere that everything is don me peace of mind knowing that my Honda is handled by someone who cares.... not just a number but a friend that will persevere that everything is done right! More