Ourisman Honda of Frederick - Service Center

Maurice Summers, my service manager, is awesome; he gets me in/out on time and takes care of all my service needs! I would recommend him to anyone looking for a service manager at Shockley. me in/out on time and takes care of all my service needs! I would recommend him to anyone looking for a service manager at Shockley. More

My Pilot has a few noises that could not be duplicated elsewhere but Maurice was very good and professional. He worked with us to explain everything and get all the noises taken care of. elsewhere but Maurice was very good and professional. He worked with us to explain everything and get all the noises taken care of. More

I always have a great experience here! Maurice Summers took great care of me. He is very knowledgeable and personable. I will definitely be back again! took great care of me. He is very knowledgeable and personable. I will definitely be back again! More

Maurice was amazing - he was great to work with and very knowledgeable about the services needed for our car. We drove up from Virginia to come to Shockley because of their great customer service, and we de knowledgeable about the services needed for our car. We drove up from Virginia to come to Shockley because of their great customer service, and we definitely will be back again thanks to Maurice! More

Terri Churchill was terrific in handling my oct 28 service visit. 5 stars and more for her as seen below. Shockley is great too. We have been going to Shockley for 20+ years. service visit. 5 stars and more for her as seen below. Shockley is great too. We have been going to Shockley for 20+ years. More

Terri Churchill at the Frederick Honda Shockley is a fantastic service advisor! She is very knowledgeable and friendly. She takes the time to review all work with you and answer any questions. I highly fantastic service advisor! She is very knowledgeable and friendly. She takes the time to review all work with you and answer any questions. I highly recommend requesting her as your service advisor. You won’t be disappointed! More

Nate James did the initial write-up when I arrived and then Ron Sumangil oversaw the service work. Both men were friendly, competent and professional. The service went quickly and well due to the care p then Ron Sumangil oversaw the service work. Both men were friendly, competent and professional. The service went quickly and well due to the care provided me and my vehicle. I highly recommend Shockley Honda for competent, professional service. A particular "thanks" to Nate and Ron. More

I had my car maintenance light come on. Had a appointment today at Shockley Honda. Ron was very helpful and extremely kind. I am handicapped and walk slowly. He walked with me patiently. He went appointment today at Shockley Honda. Ron was very helpful and extremely kind. I am handicapped and walk slowly. He walked with me patiently. He went thru the work order with me and advised me about what the car needed. The work was done in a timely matter. He even drove my car directly to the double doors for me. He made my day when he had my car washed! More

Chris Drennan at Shockley Honda assisted me today with my service appointment. He and the team are thorough and professional every time I visit. I have purchased two cars from this dealership based on the ex service appointment. He and the team are thorough and professional every time I visit. I have purchased two cars from this dealership based on the expertise and reliability of the service department. More

They treat me like family and do an awesome Job. Ron Sumangil is a very customer Care person who goes above and beyond to help you out. Patrick Magaha, Frederick MD. Sumangil is a very customer Care person who goes above and beyond to help you out. Patrick Magaha, Frederick MD. More