Ourisman Honda of Frederick - Service Center

10 K PM time for my 2016 CRV EX L Arrived for appointment today, was greeted and advised by Chris, Service was professional, prompt and friendly. I always have peace of mind knowing my Arrived for appointment today, was greeted and advised by Chris, Service was professional, prompt and friendly. I always have peace of mind knowing my CRV is maintained and inspected, as I am a serious commuter! Also, Shockley is always a great experience, with people you can rely on. Was checked out by Cindy after PM was done. Courteous and prompt as always! More

Great service Ron was very personable and welcoming . Just moved from California to Maryland . Enjoyed the dealership service experience . Look forward to my retur Ron was very personable and welcoming . Just moved from California to Maryland . Enjoyed the dealership service experience . Look forward to my return visit Ray A. More

Repairs done on time and on budget I had brought my vehicle in for service and was met by Maurice Summers. He greeted me in a very friendly and professional manner. He also kept me upd I had brought my vehicle in for service and was met by Maurice Summers. He greeted me in a very friendly and professional manner. He also kept me updated on additional repairs that were needed .All the repairs were done on time and within my budget. I"ll be back :) More

Great service department Keep up the great service on my 2010 CRV and i will never trade it in. Thank you Ron Sumangil. The vibration is gone as well as the noise. Keep up the great service on my 2010 CRV and i will never trade it in. Thank you Ron Sumangil. The vibration is gone as well as the noise. More

service Had a tire that was losing air. Pulled into Shockley without an appt. and Sean was kind, courteous, friendly and professional. He said it would not ta Had a tire that was losing air. Pulled into Shockley without an appt. and Sean was kind, courteous, friendly and professional. He said it would not take long and I was pleasantly surprised to be done within the hour. Bought my CRV there and would never let anyone else service my car and this is one of the many reasons why. Way to go Sean. Karen Burke More

Pricey! They charged me $52 dollar for an oil change with a coupon. I usually pay $26-$31 without a coupon in other Honda dealers. That's what happens when yo They charged me $52 dollar for an oil change with a coupon. I usually pay $26-$31 without a coupon in other Honda dealers. That's what happens when you don't ask for the price ahead of time. More

Service experience Had to have the air bag replaced so stopped in and got that done. While there they let me know the passanger side was to be replaced also, so when the Had to have the air bag replaced so stopped in and got that done. While there they let me know the passanger side was to be replaced also, so when the part came in stopped by and in the process a stud was broken and ended up in a loaner until new part came. All in all the experience was great they explained everything and were very helpful More

Excellent customer service and quality repairs The service and repairs on my car were done quickly and efficiently.Mr Sheedy is a very friendly and professional employee. Shockley Honda also has a The service and repairs on my car were done quickly and efficiently.Mr Sheedy is a very friendly and professional employee. Shockley Honda also has a very large and clean waiting room with a large screen tv.( and the coffee there is good too) More

Always outstanding service I always come back to Shockley Honda for service on the car I bought there. They do an excellent job keeping my car in good shape and they are friendl I always come back to Shockley Honda for service on the car I bought there. They do an excellent job keeping my car in good shape and they are friendly too. More

Excellent Service After our recent experience with the Service Department at Shockley Honda, Shockley will be the place where we buy our next car, and have it serviced After our recent experience with the Service Department at Shockley Honda, Shockley will be the place where we buy our next car, and have it serviced there. Ron King is a great guy, and understanding. Shockley Honda is a "top drawer" business! More