Ourisman Honda of Frederick
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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This is the most dishonest dealership I have ever visited. I wanted to trade in my Civic Hybrid for a new Civic. I was told my extra miles would be forgiven when I traded in; I was also told that I c visited. I wanted to trade in my Civic Hybrid for a new Civic. I was told my extra miles would be forgiven when I traded in; I was also told that I could get the deal they were currently running on Civics ($230 a month with no money down). When I arrived, they schmoozed me for 2 hours, let me drive the car, then changed their story. Suddenly, I had to pay for my overage on miles and I had to put $2500 (plus tax, title, etc.) to get a payment of $327. You would think they were selling me a Mercedes! I went to Hagerstown Honda two days later. They were honest about my trade-in and got me the payment I wanted. The service was incredible. DO NOT go to Shockley... drive 20 extra miles to Hagerstown Honda. It will be worth your trip. More
Our whole internet purchase experience was great. Jonathan was extremely efficient; price beat any of the nearby competition. I would definitely go back to them in the future. Jonathan was extremely efficient; price beat any of the nearby competition. I would definitely go back to them in the future. More
We purchased a new 2012 Honda Civic and worked with Justin Todd. He was friendly, courteous and continually ensured all of our questions were answered. He also took the time to demonstrate the many f Justin Todd. He was friendly, courteous and continually ensured all of our questions were answered. He also took the time to demonstrate the many features in the vehicle. We genuinely appreciate his attention to our needs and phenomenal customer service! More
I liked the no hassle, pressure free approach the people at Shockley took with my family's visit to their dealership. They seemed very confident in their product and their offer. They were confident enoug at Shockley took with my family's visit to their dealership. They seemed very confident in their product and their offer. They were confident enough to allow me to make my own decision without trying to pressure me into making a purchase on the spot as another dealer in the area had done. I will keep Shockley in mind for my future vehicle purchases. More
very competitive pricing. No hassle getting the deal done. Prompt service. Friendly and accommodating salesman. would recommend to our family members. would visit again for future purchase done. Prompt service. Friendly and accommodating salesman. would recommend to our family members. would visit again for future purchase More
Joe was the best sales person that I have worked with so far in a new car purchase. The entire dealership and process was the best that I have had. They are super friendly, helpful and they will do what i far in a new car purchase. The entire dealership and process was the best that I have had. They are super friendly, helpful and they will do what is necessary to sell you the car without being pushy. I will definitely be shopping there again in the future! More
The Internet Team (especially Jennifer Prichard) went above and beyond for us in the purchase of our new Odyssey. I used to sell cars and this is the way I did it... the way people *should* be treated. W above and beyond for us in the purchase of our new Odyssey. I used to sell cars and this is the way I did it... the way people *should* be treated. We got our new minivan for thousands less than we could from any other dealer. We even got a great price for our trade-in. Not once did we feel pressured or get that "icky" feeling you get from car salespeople. I highly, highly recommend Shockley! More
We were looking for a Honda Element for my 23 year old son. He found the one he wanted on Cars.com at Shockley (we live in Springfield, VA) and after taking a look at it we knew this was the one to buy. son. He found the one he wanted on Cars.com at Shockley (we live in Springfield, VA) and after taking a look at it we knew this was the one to buy. I contacted Shockley on Saturday evening right before closing and talked to Sean. He was very helpful and answered all my questions over the phone and we made arrangements to meet first thing Monday morning to look at the vehicle. He and I talked on Sunday (his day off!!) to confirm meeting arrangements and at no time did I feel like I was bothering him or intruding on his on his day off. We arrived at 9:00 on Monday morning, and he was there to greet us and after we test drove the car we knew that was the one for us. He was very knowledgeable in answering all of our questions and assisting with the paperwork. We were out of there with the vehicle in under two hours!! Everyone we dealt with was friendly and helpful. I would recommend Sean and Shockley Honda to everyone I know. Even though we live in Virginia, I would shop at Shockley again and again. Thanks again for making the experience a pleasant one. More
Great dealership. Much less pressure than Montgomery County dealerships, and the salespeople actually seem to care about more than making a deal. Price worked out well as well. County dealerships, and the salespeople actually seem to care about more than making a deal. Price worked out well as well. More
I'vebeen going to this dealership for seven years now and have purchased 2 vehicles.......their service is excellent and competitively Priced All personal are always polite and helpful.....looking forward have purchased 2 vehicles.......their service is excellent and competitively Priced All personal are always polite and helpful.....looking forward to my next purchase! George Toman More