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Ourisman Honda of Frederick

Frederick, MD

4.5
777 Reviews
Welcome to Ourisman Honda of Frederick. We are the area's One Person New Car Dealership! Work with One non-commissioned Client Advisor. No Finance Office, No Finance Manager or Aftermarket Manager...EVER! Give us a call to learn More! We're proud to be your local Clarksville MD, Hagerstown MD, Germantown MD, Deerwood MD, Hanover MD, and Glen Burnie MD home for the best car, truck and SUV styles from one of the most respected brand names in the world, Honda. Get acquainted with our website and find all the brand-new Honda models you're looking for, as well as a number of other popular automakers in our used vehicle collection.
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7400 Shockley Drive

Frederick, MD

21704

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Showing 777 reviews

January 25, 2012

This is the most dishonest dealership I have ever visited. I wanted to trade in my Civic Hybrid for a new Civic. I was told my extra miles would be forgiven when I traded in; I was also told that I c More

by lauren9682
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Morales
Feb 08, 2012 -

Ourisman Honda of Frederick responded

Lauren9682, I am sorry that you feel that you had a negative experience at our dealership. We were willing to work with you on the advertised lease special at www.Honda.com which included an Automatic Honda Civic and required money down for taxes, tags and a processing fee at the time of purchase, but unfortunately we were not able to absorb the additional $2,500 in excess mileage that you had put on your previous Civic. We always appreciate positive and negative feedback and use this type of information to continuously improve our dealership as a whole. Sincerely, Shockley Honda

December 22, 2011

Our whole internet purchase experience was great. Jonathan was extremely efficient; price beat any of the nearby competition. I would definitely go back to them in the future. More

by dwitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Price
December 20, 2011

We purchased a new 2012 Honda Civic and worked with Justin Todd. He was friendly, courteous and continually ensured all of our questions were answered. He also took the time to demonstrate the many f More

by dhumerick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Todd
November 18, 2011

I liked the no hassle, pressure free approach the people at Shockley took with my family's visit to their dealership. They seemed very confident in their product and their offer. They were confident enoug More

by Boomer Sooner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
November 12, 2011

very competitive pricing. No hassle getting the deal done. Prompt service. Friendly and accommodating salesman. would recommend to our family members. would visit again for future purchase More

by hellokitty0129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jonathan price
September 26, 2011

Joe was the best sales person that I have worked with so far in a new car purchase. The entire dealership and process was the best that I have had. They are super friendly, helpful and they will do what i More

by studerr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Allen, Charlie Benson, Dan Goers
September 26, 2011

The Internet Team (especially Jennifer Prichard) went above and beyond for us in the purchase of our new Odyssey. I used to sell cars and this is the way I did it... the way people *should* be treated. W More

by zwosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Prichard
September 06, 2011

We were looking for a Honda Element for my 23 year old son. He found the one he wanted on Cars.com at Shockley (we live in Springfield, VA) and after taking a look at it we knew this was the one to buy. More

by mpetercsak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Schneider
September 05, 2011

Great dealership. Much less pressure than Montgomery County dealerships, and the salespeople actually seem to care about more than making a deal. Price worked out well as well. More

by BLTLSOH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike St. Clair, Dan Goers
September 01, 2011

I'vebeen going to this dealership for seven years now and have purchased 2 vehicles.......their service is excellent and competitively Priced All personal are always polite and helpful.....looking forward More

by George.toman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill workman......Rendi in financing
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