Ourisman Honda of Frederick

I bought a 2012 CR-V EX-L AWD from Shockley. I shopped around, getting a bunch of prices for cr-v's, ford edges, and ford escapes, and Shockley had the best offer. We live in Frederick and the service add around, getting a bunch of prices for cr-v's, ford edges, and ford escapes, and Shockley had the best offer. We live in Frederick and the service add ons made the deal a must have. Jonathan Price was the friendliest car salesman I've dealt with, and was less of a "con-man" than most seem like. More

My wife & I had the most enjoyable car buying experience we're ever had thanks to Ron! The product is great & the customer service is exceptional! Thank you so much!! experience we're ever had thanks to Ron! The product is great & the customer service is exceptional! Thank you so much!! More

I received excellent information, quick response with phone calls and professionalism. I visited several times and test drove several models of cars. Each time there was follow-up from John to see if I h phone calls and professionalism. I visited several times and test drove several models of cars. Each time there was follow-up from John to see if I had questions or he could help. The actual process of the purchase was great. John was friendly, honest, thorough and as fast as possible. He found the color and make of the car which was my first choice and got it in the next day and after shopping at multiple dealerships, he came in with the lowest price. It was a smooth process without lots of stress and me feeling like I was being pushed to do something I didn't want to. This is the second car I've purchased from Shockley Honda and both times it's been a great experience. Their service department is also very helpful, the hours are good and they are very professional and friendly. I highly recommend Shockley Honda to my friends and family members! Janet Warren More

The staff was very attentive. This is the second purchase from Shockley Honda. Dealing with their service department has also been a pleasure they are knowledgable and friendly. I have and will agai purchase from Shockley Honda. Dealing with their service department has also been a pleasure they are knowledgable and friendly. I have and will again reccomend them to friends and family More

Bought a 2012 CR-V EX AWD and couldn' t be happier. I shopped around, getting a bunch of prices, & Shockley matched my best offer. Since the price was as good as I could get (and a really good deal), geo shopped around, getting a bunch of prices, & Shockley matched my best offer. Since the price was as good as I could get (and a really good deal), geography was the deciding factor. We live in Frederick and with the extras that Shockley offered it was a no brainer. Bill Collings was a pleasure to work with, and found the exact vehicle we wanted within 24 hours. This CR-V is the car my wife has been dreaming about, and the whole purchasing process couldn't have been any smoother. More

This dealer's service is very good. I drove 20 mile one-way to this dealer to use their service department. I feel very confident leaving my car with Shockley Honda. They are very accommodating, taking one-way to this dealer to use their service department. I feel very confident leaving my car with Shockley Honda. They are very accommodating, taking my car even when I didn't have an appointment, and the service is complete and thorough. How do I know it's complete and thorough? because the service adviser explained everything to me in plain English so I walked out of there understanding not just what was done, but quality of my vehicle's parts. Also, they don't play games either. They never tried to scare me into doing extra work on my car. Overall, I have a very positive feeling with Shockley Honda and would go back again, and would recommend them to others looking for a good dealer service department. More

Great experience buying a new car. I live over a hour away and will be servicing the car at Shockley Honda. If their service is as good as the sales department you can't go wrong. Would highly recomend t away and will be servicing the car at Shockley Honda. If their service is as good as the sales department you can't go wrong. Would highly recomend this dealership to everyone. More

Great experience using Shockley Honda. Pete Hess was wonderful and helpful throughout the process. I felt that the staff was knowledgeable and customer service oriented. wonderful and helpful throughout the process. I felt that the staff was knowledgeable and customer service oriented. More

My wife and I enjoyed our entire purchasing experience at Shockley. I look forward to future business with their sales team and service department. Like any prudent consumer I shopped around for the best Shockley. I look forward to future business with their sales team and service department. Like any prudent consumer I shopped around for the best available price on the CRV. I found several dealers in the area that offered aggressive pricing and were willing to compete for my business. Even with the possibility of obtaining a lower price elsewhere I decided to return to Shockley mainly due to the outstanding service I received there. More

I inquired at Shockley after having a bad experience at a dealership in Virginia. I got an Internet quote from Denise Deaver after only a few hours of making an Internet inquiry. This started our dialog. dealership in Virginia. I got an Internet quote from Denise Deaver after only a few hours of making an Internet inquiry. This started our dialog. I told her what car i was looking for and the lease payment i was hoping to get. The next day we talked by phone and within 5 days I made the 30 minute trip up to Shockley to pick up my new van. I was in and out of the dealership within 2 hours. It was great and I will be back in three years when my lease is up More