
Ourisman Honda of Frederick
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Charlie is professional, friendly & just plan fantastic! He was not pushy, listened to what I needed; since I have a bad knee that causes issues getting in & out of vehicles. Charlies made two suggestions; He was not pushy, listened to what I needed; since I have a bad knee that causes issues getting in & out of vehicles. Charlies made two suggestions; I drove the CRV (not to high-perfect) & that was it. I fell in love with the vehicle-smooth, easy to get in & out, drives wonderful & a beauty. Charlie asked if I was ready to test drive 2020 Accord, told him no my mind was made up-I'm in love with the 2020 CRV!! I was so happy with the service Charlie provided & things went so smoothly, I asked him if he could find a couple of used cars that my son to test drive, gave Charlie my price range and he went to work. Charlie quickly found a few cars, my son test drove a couple cars, found one that runs good, drove smoothly & in addition, is beautiful & clean, a 2013 Honda Accord. The car was a little over my price range, but was well work the money, it was a surprise for my daughter! Charlie explained the "Shockley Advantage" plan to me, after reviewing the advantage of the coverage, I am getting it for both the cars I bought! Another car: while I was waiting & signing paper work for both cars, my son, his fiancé & my granddaughter walked around the showroom. They feel in love with the SUV, my granddaughter, in the backseat, loved the shade that you pull up from the inside bottom window & goes to the top, it covers the whole window, so not to have the sun in your eyes when trying to nap. She said loudly, Grandma welcome to 2024!! Charlie once again took his time talking to talk to my son about the SUV and all the good features & what a beauty it is. Well, guess what Charlie did it again, my son & his fiancé went back to Shockley on Friday (4 days later) & bought the SUV. It is BEAUTIFUL!! Charlie - thank you so much for all your time and patience! Charlie follows-up on your satisfaction with your vehicle(s). More
We had Mark Lawson as our sales rep at Shockley Honda and were very pleased with how he handled our transaction. Mark was very knowledgeable and is also a very nice person. He was able to answer all of our q were very pleased with how he handled our transaction. Mark was very knowledgeable and is also a very nice person. He was able to answer all of our questions. He was not a pushy salesman. We appreciated him making this a very painless and positive experience. We highly recommend Mark!! More
David was very helpful. He took time to go over the vehicle features with us before a test drive. He kept in contact with me to keep current on the specifics of what I was looking for. Great sales pe vehicle features with us before a test drive. He kept in contact with me to keep current on the specifics of what I was looking for. Great sales person. More
I want to thank Nate Janes for all he has done for me by fixing my car. He is the best service advisor that I every had to deal with. He call me and let me know what was going on with my car and he did not fixing my car. He is the best service advisor that I every had to deal with. He call me and let me know what was going on with my car and he did not send it back to me until it was fixed. My car runs real good and I'm loving it. My car will be with Shockley Honda and the next car that I buy will come from Shockley Honda. Nate Janes is the best and he knows how to keep his customers happy and stress free. Once again thank u for all u did for me. More
We had Mark Larson for our Salesperson today at Shockley Honda and he was Great ! Mark was very friendly, understanding, and Mark explained every detail to us. We would highly recommend Mark for your sal Honda and he was Great ! Mark was very friendly, understanding, and Mark explained every detail to us. We would highly recommend Mark for your salesperson ! Shockley Honda should be proud to have Mark on their team! More
David is really helpful and explained clearly what I needed to know. He responded through texts in timely manner and communication smoothly He’s great guy! needed to know. He responded through texts in timely manner and communication smoothly He’s great guy! More
I am first-time car buyer, so I was so grateful for how patient, understanding, and thorough my salesperson, Mark Lawson, was throughout the experience. He ensured all of my questions were answered and hel patient, understanding, and thorough my salesperson, Mark Lawson, was throughout the experience. He ensured all of my questions were answered and helped simplify the entire process, which can often be overwhelming. Overall great service! More
David Salvas was my salesperson today and I highly recommend him! He is very friendly and helpful and made the transaction very pleasant. I haven't bought a car in 20 years and he made the process run recommend him! He is very friendly and helpful and made the transaction very pleasant. I haven't bought a car in 20 years and he made the process run very smoothly. Thank you, I love my "new-to-me" vehicle! More
David was great to work with in purchasing our new car! He was thorough in providing information, patient in answering my questions and offered suggestions when I was unsure. While we have previously pur He was thorough in providing information, patient in answering my questions and offered suggestions when I was unsure. While we have previously purchased cars elsewhere, working with David will bring us back to Shockley. More
I purchased my new vehicle at Shockley. This was the easy purchase I’ve ever made. Friendly staff and great service. Definitely will return again purchase I’ve ever made. Friendly staff and great service. Definitely will return again More