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Ourisman Honda of Frederick
Frederick, MD
777 Reviews
Welcome to Ourisman Honda of Frederick. We are the area's One Person New Car Dealership! Work with One non-commissioned Client Advisor. No Finance Office, No Finance Manager or Aftermarket Manager...EVER! Give us a call to learn More! We're proud to be your local Clarksville MD, Hagerstown MD, Germantown MD, Deerwood MD, Hanover MD, and Glen Burnie MD home for the best car, truck and SUV styles from one of the most respected brand names in the world, Honda. Get acquainted with our website and find all the brand-new Honda models you're looking for, as well as a number of other popular automakers in our used vehicle collection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 777 reviews
May 05, 2016
Quick closure on a long process It took at but of time to get my financing because I choose to go through my bank but once that occurred the final sale paperwork was a snap to comple It took at but of time to get my financing because I choose to go through my bank but once that occurred the final sale paperwork was a snap to complete. My only caveat was the salesperson was not real good with returning phone calls before and after the purchase. I had a piece missing off the back of a seat and he didn't get back to me as he stated he would for correction a week after initial contact. More
by MarkM
Employees Worked With
Alex Ferguson
April 28, 2016
Always outstanding service I always come back to Shockley Honda for service on the car I bought there. They do an excellent job keeping my car in good shape and they are friendl I always come back to Shockley Honda for service on the car I bought there. They do an excellent job keeping my car in good shape and they are friendly too. More
by sdbartel
April 24, 2016
Pushy Salespeople and High Pressure Tactics I went there yesterday to check out and test drive the Honda HR-V. The first thing that turned me off to the salesman was his first question to me was I went there yesterday to check out and test drive the Honda HR-V. The first thing that turned me off to the salesman was his first question to me was "So, what do you want to know about the car?" I replied, "Ah everything, seeing as I am looking to possibly buy it." What salesman opens with that statement? He was nice enough to let me test drive it with my girlfriend and I loved the way it handled and all the features. I got back to the dealership and he asked me what I though and I said that I really liked the car. Then, we got to the numbers! I told him what I wanted to spend and he said that was below fair market value and he couldn't do that price. I asked him if I was entitled to any specials or sales and told him that I was a veteran. He said I was entitled to $500 off. He ran the numbers again and they were still to high, so, he went to his manager to try and do better, but still came back to high. So, now a different man in a black polo shirt started talking to me. I told him that I was not ready to buy today. That I was only here to test drive and get some pricing. He asked me where I wanted to stay in the monthly car payment. I told him and he said "well, if we get you there, what is preventing you from leaving today with the car?" I told him that some of the financing was a gift and that I needed to run the numbers again. He got the payment down closer to my number but it was on a 5.5 year loan, not 5 years which is what I asked for all along. I then asked him what the interest rate was and he said that he didn't know. He said that was handled by someone else and that those two dept. don't talk to each other. I was thinking then, who are these guys the CIA and FBI? He did finally get me the rate which was 3.5%! I said it was to high and walked out. I was driving away and this same man comes out of the dealership and wants to continue the sale as I am driving away! These guys do not seem to understand or respect potential customers wishes. My mind was made up after that. I WILL NOT do business with this place at all. It is rare that I fill one of these out too, but, I feel that others should know. When a customers says that need to think about it and will get back to you, listen to them, don't not keep hounding them. Bottom line is the sale is going to someone else. More
by dlsousa0919
Employees Worked With
Lloyd Stout
April 04, 2016
Great Experience We had a great experience at Shockley Honda. Our sales consultant was Bill Collings. He was wonderful! He gave us his time and attention we needed We had a great experience at Shockley Honda. Our sales consultant was Bill Collings. He was wonderful! He gave us his time and attention we needed until we made our decision. We were deciding between the Pilot and the Odyssey. We went with the Odyssey and are completely thrilled! We were very pleased with every aspect of our experience at Shockley. More
by wkekeris
Employees Worked With
Bill Collings
March 23, 2016
Amazing sales team & representatives! The sales team at Shockley Honda are absolutely amazing. Very helpful from start to finish & even go out of their way to stay in contact after your pu The sales team at Shockley Honda are absolutely amazing. Very helpful from start to finish & even go out of their way to stay in contact after your purchase to see if you have any new questions or concerns for your new vehicle. Bill Workman helped me & took away all the stress I had about my 2nd car buying experiences ever! he made sure to take the time & answer all of my questions. More
by J.Graban1134
Employees Worked With
Bill Workman
March 21, 2016
No Pressure Shopping She was very helpful in explaining the options I had. Took the time to show me examples on others cars and would steer me away from things that others She was very helpful in explaining the options I had. Took the time to show me examples on others cars and would steer me away from things that others had not found useful. Best all she wasn't pushy or trying to make a sale but just wanted to help me pick the best options More
by Photogirl32985
Employees Worked With
Lloyd Stout, Krystal Swanson, Alice Gallaugher
March 20, 2016
Great Dealer Experience I was very pleased when I walked into the dealership. I was greeted and introduced to Dante Velasquez. He did a wonderful job taking care of my needs. I was very pleased when I walked into the dealership. I was greeted and introduced to Dante Velasquez. He did a wonderful job taking care of my needs. They are true to their words. I was promise a price, and they honored it. Dante was very professional and knowledgeable. I would recommend Shockley to friends and families. Again, thank you everyone for giving me such a professional and wonderful car shopping experience Juan Catano More
by Juan.Catano
Employees Worked With
Dante Velasquez
March 13, 2016
Bait and Switch scammers The car I went to see sits on there back lot leaking oil like the Exxon Valdez. Un inspected most likely headed for auction. It is not for sale. I dr The car I went to see sits on there back lot leaking oil like the Exxon Valdez. Un inspected most likely headed for auction. It is not for sale. I drove 60 miles to see this crap. Nakeya then tried to put me in a Honda. Terribly disappointed in the dealership and the salesperson for not having the minimal ethical standards. There is also a used Lexus on there website for sale that was in even worse condition. Dont go here looking for a used car. For that matter a new one either. More
by Larryl47
Employees Worked With
Nakeya
March 01, 2016
AWESOME the experience I have had was outstanding...they came to my house and picked me up since I didn't have a ride and helped me obtain a vech. to drive ho the experience I have had was outstanding...they came to my house and picked me up since I didn't have a ride and helped me obtain a vech. to drive home...my credit not so good but they helped me drive away in a new car ....I would recommend Honda to anyone and everyone...when this car is paid we are gonna buy another one from this dealership and not anywhere else..excellent and friendly service and just love them all.... More
by connietim
Employees Worked With
Nakeya Minor, Gail Sterling
February 29, 2016
Excellent Service After our recent experience with the Service Department at Shockley Honda, Shockley will be the place where we buy our next car, and have it serviced After our recent experience with the Service Department at Shockley Honda, Shockley will be the place where we buy our next car, and have it serviced there. Ron King is a great guy, and understanding. Shockley Honda is a "top drawer" business! More
by pnc21793
Employees Worked With
Ron Sumangil
