Ourisman Honda of Frederick

Very friendly salesmen. Chris in particular was a very friendly and approachable salesman. He knew all about the different cars that were available and could explain them ver Chris in particular was a very friendly and approachable salesman. He knew all about the different cars that were available and could explain them very well. He answered all of our questions detailed and accurately. More

Went in just to look at used and left with new! Went in to look at used Accords just to get a feel for the pricing and not planning on purchasing anything until at least August 2017. Well, our sale Went in to look at used Accords just to get a feel for the pricing and not planning on purchasing anything until at least August 2017. Well, our salesman Gary Brooks came out immediately to greet us and made us feel so very comfortable, like I was having an everyday conversation with my father, and not pushy at all! He told us about the current deals and special interest rates going on and that we should definitely test drive the different engine styles to see what I would really want in the end, but no pressure to buy and even said we should also look at used - which is mainly unheard of! We left as we had to get our daughter at school and were not planning on coming back that day. However, after discussing it and saying how much we liked the dealership and didn't feel one ounce of pressure, we decided to go back for some test drives. After looking at the used cars, and comparing them to the new cars, with the sales going on, new wasn't much more, so we decided to test drive the different engine styles to see what we would end up wanting down the road (still not planning to buy that day). Well, needless to say I fell in love during the test drive. Still not sure, after running the numbers with the great Memorial Day deals going on and the super low interest rate, we couldn't pass it up, we were sold! Gary Brooks is by far the best salesperson I have ever dealt with in buying a car... And I have purchased 7 cars in the last 10 years! I am in love with my new Accord! More

Easy Breezy Nick Selby made buying the Fit an enjoyable & pleasant experience. He took care of everything efficiently and professionally. Financing the car was Nick Selby made buying the Fit an enjoyable & pleasant experience. He took care of everything efficiently and professionally. Financing the car was a breeze!! Thanks Shockley! We'll come back for our next car. More

Sales Bryson Bentz did a great job. He was professional, friendly and made our purchase smooth. We did not spend nearly as much time getting our purchase fi Bryson Bentz did a great job. He was professional, friendly and made our purchase smooth. We did not spend nearly as much time getting our purchase finalized at Shockley as we have in the past at other dealerships. If your looking into purchasing a new vehicle I strongly recommend Shockley in Frederick Md, and I highly recommend Bryson Bentz. Bryson and Shockley "ROCK". From here on out I will make my automobile purchases at Shockley. More

Real professional with no hard sell Great products sell themselves, Fair prices. Professional sales staff without a hard sell. Very friendly with a no rush approach and recommendations Great products sell themselves, Fair prices. Professional sales staff without a hard sell. Very friendly with a no rush approach and recommendations which considered my needs More

Very Helpful Throughout the Car Buying Process Chris Curry was very helpful throughout the process - as we test drove multiple vehicles, when we made the purchase and after the sale as well. Chris Curry was very helpful throughout the process - as we test drove multiple vehicles, when we made the purchase and after the sale as well. More

The best car buying experience! We worked with Bill Collings and Raul Martinez in sales, and Brian Ham in finance.. all around this was the best car buying experience we've had. Bill We worked with Bill Collings and Raul Martinez in sales, and Brian Ham in finance.. all around this was the best car buying experience we've had. Bill was our salesman who greeted us on our first visit and, while we did inquire with other dealers, we ended up going with Shockley because of the great service and their willingness to work with us and our budget! We feel like we got a great deal and will recommend Shockley to anyone looking for a Honda! More

Excellent Customer Service As a first time car buyer, the process of researching dealerships and cars can be a bit tricky. As a Frederick native I knew that Shockley Honda was t As a first time car buyer, the process of researching dealerships and cars can be a bit tricky. As a Frederick native I knew that Shockley Honda was the place to go. Considering they are voted the #1 car dealer in Frederick, I can tell why. After visiting other dealerships in the area, the customer service and overall atmosphere at Shockley was very inviting and never pushy, and the same can't be said for other dealerships. Alex Ferguson was the salesman my wife and I met with, and he was great. I knew exactly what car I wanted to look at and he was eager to help me. Alex was never pushy and made my first time car buying experience as easy as possible. I closed the deal that day on my new 2017 Honda Civic Coupe and I couldn't have been happier. My wife and I then met with Justin Todd within the finance department, who made the process as pain free as possible. Again, he was never pushy and extremely friendly. After the process was over, Alex even showed me how everything worked inside my new car, and even paired my phone and input a few numbers into the phonebook. I would highly recommend Shockley Honda, and specifically Alex Ferguson to take care of you. I look forward to coming back and using Shockley Honda in the future. More

lease renewal Went to Shockley because lease was ending; looking for options that would give best payment. Bill Collings worked out a deal that worked for us. (this Went to Shockley because lease was ending; looking for options that would give best payment. Bill Collings worked out a deal that worked for us. (this is third lease with Shockley Honda). Our only complaint is the length of time it takes to get everything done. With today's technology, it should not take over 4 hours to finalize everything. More

Meet expectation of purchasing new car experience This is my 2nd time buying new Honda at the Shockley Honda. Chris Curry, the car salesman, was very sincere and helpful to make my new Honda Accord d This is my 2nd time buying new Honda at the Shockley Honda. Chris Curry, the car salesman, was very sincere and helpful to make my new Honda Accord deal very successful. It was my great experience and I felt at ease when spending time there without worrying to have disadvantage from the dealer staffs. If you're looking for a new Honda and stay around frederick, MD area, I strongly recommend you to talk to Mr. Curry at the Shockley Honda anytime. You will have as the same good experience as mine. More