Ourisman Honda of Frederick

Purchased an HR-V No was awesome! He is down to earth, friendly and very easy to talk to.. He answered all my questions. I would recommend Mo to anyone that may be ca No was awesome! He is down to earth, friendly and very easy to talk to.. He answered all my questions. I would recommend Mo to anyone that may be car shopping More

Great experience!!! I have never worked with a dealer who was as up front and genuine as Chris. He was great through the entire car buying process and a genuinely good pe I have never worked with a dealer who was as up front and genuine as Chris. He was great through the entire car buying process and a genuinely good person!! More

Open, direct, timely ,courteous and professional Our experience at Shockley Honda was one of our better car buying experiences. Our salesman Chris Curry was thoughtful, professional and very knowledg Our experience at Shockley Honda was one of our better car buying experiences. Our salesman Chris Curry was thoughtful, professional and very knowledgable in helping us purchase a used Mazda for our 16 year olds first car. More

Best Buying Experience to Date From the sales force to finance this place is nothing short of easy and it’s about you. The salesman Mo was no pressure and was attentive and was ac From the sales force to finance this place is nothing short of easy and it’s about you. The salesman Mo was no pressure and was attentive and was accommodating. The finance guy (Anthony) Rocked. Low pressure and did documents faster than all and answered all questions right on the mark but to make this complete the vehicle sold itself and the offers extended made this a no hassle. The dealership folks not once bad talked other products I was looking at (Toyota) and just heightened their knowledge in answering product questions. Can’t wait for the buyers dinner and info meeting and believe this dealership leadership believes in their folks as it shows in their engagement. Recommend this place as top notch without question More

Superior service Chris was very detailed and helpful through my entire car buying experience. I would highly recommend him to anyone when buying a car. He was always h Chris was very detailed and helpful through my entire car buying experience. I would highly recommend him to anyone when buying a car. He was always helpful and checking to see if I needed anything. After seeing the color car I originally came to buy someone bought before I got there, he made sure I was taking care of regardless. More

Very knowledgeable and helpful. Chris and Eddie went above and beyond to help me get the vehicle that I really wanted to get. Eddie kept in communication with me about everything tha Chris and Eddie went above and beyond to help me get the vehicle that I really wanted to get. Eddie kept in communication with me about everything that was going with the vehicle. And when I went in for a test drive/purchase, Chris took the time to explain what and where everything was in the Chevy. Chris was awesome at explaining the whole process when we did the paperwork. They both were very personable and knowledgeable. More

Future Return Customers After shopping around with many needs for a growing family our needs were met here at Shockley. Very low pressure sales with a very friendly atmospher After shopping around with many needs for a growing family our needs were met here at Shockley. Very low pressure sales with a very friendly atmosphere. We met our sales associate Justin Wages. Very polite and knowledgeable young man. After seeing the stock of vehicles that met our needs my fiancé and I went home to think. Justin called a week later and we went for a test drive and the rest is history. More

Charles was great, I would recommend him to anyone Shockley Honda was great, gave me what I wanted for my trade and met the internet price, it was the smoothest transaction I have ever been through, I Shockley Honda was great, gave me what I wanted for my trade and met the internet price, it was the smoothest transaction I have ever been through, I walked in at 4:45pm and was back home at 8:00pm with my new Honda CR-V. Great people and friendly service. More

radiator issue unsolved mystery I will start by saying that this dealership has lied and tried to steal money from me. I bought a brand new Honda EXL. A rock passed through my grill I will start by saying that this dealership has lied and tried to steal money from me. I bought a brand new Honda EXL. A rock passed through my grill and punched a hole in the radiator. I read online that this is common and buyers were upset. The manager said this happens often, but that they will put on a protective shield for $600!!! I was astonished!!! If Honda knew that theirs was a faulty design, they should cover the cost of all repairs resulting from objects flying through the grill and causing damage. Instead, they put up a fight for the repair and for the shield installation. Finally, they agreed to take care of the repair and the shield, no charge to me. Now I find out that a shield was never put on my car. Honda does not even make the alleged grill shield - the part does not exist! However, they tried to charge me for one plus a repair. I am thankful that I stood up for myself and refused to pay for either. It figures that if Shockley tried to steal from me, then I should not be surprised that they never installed a shield. Shame on you, Shockley Honda, and the managers that have been trained to deceive their customers. More