Ourisman Honda of Frederick

Great People Everyone at Shockley Honda is great. This is the third vehicle we're buying from Shockley, needless to say that I would go back there if need another Everyone at Shockley Honda is great. This is the third vehicle we're buying from Shockley, needless to say that I would go back there if need another vehicle. Special thanks to Mike Long and Dante Velasquez, great people, the made the buying experience memorable. Great customer service. More

Outstanding Salesman Wow! Shockley Honda. As a craigslist only used car buyer for the past several years, I am amazed at the recent experience I had buying a used Mercury Wow! Shockley Honda. As a craigslist only used car buyer for the past several years, I am amazed at the recent experience I had buying a used Mercury Mountaineer with Mike Long, sales rep. It doesn't seem the amount I paid was more that I am used to paying, and you took care of the Maryland Motor Vehicle Administration AND MD State Inspection hassles for me! Mike was as friendly and courteous as he could be and even during the paperwork phase I recall laughing several times. I just had a great time buying a car from Shockley thanks to Mike. During my 1000 mile warranty period, I felt like Shockley gave me what I asked for at every step of the way. Jon Price the used car sales manager even supported me and approved a nit-picky repair I needed, and Dan Atias was friendly to me throughout that.and a needed battery change. The car was detailed to perfection inside and out and I felt like I was driving away in a new vehicle. I never feel that way with my Craigslist purchases! I can honestly say, Mike Long and Shockley Honda staff WENT ABOVE AND BEYOND what was required. I am a happy customer and I can't wait to send my friends, family and other community members your way. I am a lover of Honda vehicles, so I will be coming your way for both my new and used car shopping in the future. Kris Caraher More

Pleasurable Car Buying Experience The staff at Shockley was a pleasure to deal with during our recent purchase of our Honda CRV. All of the employees with whom we interacted were kind, The staff at Shockley was a pleasure to deal with during our recent purchase of our Honda CRV. All of the employees with whom we interacted were kind, courteous, knowledgeable and helpful in every way. We feel fortunate to have interacted with such and outstanding team. More

Great Deal In the beginning, I was a bit skeptical because of the ratings and reviews I had viewed. However, after completing the application process, I was appr In the beginning, I was a bit skeptical because of the ratings and reviews I had viewed. However, after completing the application process, I was approved within minutes. There was a bit of confusion regarding who had rights to the vehicle since I lived a distance away and completed everything online, but couldn't pick up for a couple of days and there were other customers interested in the same car and able to come in to the dealership before me. Shawn, took the lead, and confirmed that I was first to have an approved application and would be the new owner. He was very professional, certain, and honest about the mistake, which made me feel a lot more comfortable. In the end, I got the car I've been searching for and a great deal! More

Excellent Experience From the time I walked in the show room until the time I left I found all staff to be attentive and willing to help. Justin Wages introduced himsel From the time I walked in the show room until the time I left I found all staff to be attentive and willing to help. Justin Wages introduced himself and offered to help. I found him to be well-informed, skillful at determining my needs, and effective in providing information and allowing me to arrive at my own decisions. It has been the best car buying experience I have ever had. More

Good deal I was skeptical about going here, nothing against them, just about most dealerships. Things could not have gona any smoother than they did. I went in I was skeptical about going here, nothing against them, just about most dealerships. Things could not have gona any smoother than they did. I went in knowing what i wanted, and they made it happen. Awesome! Justin Wages, my sales rep was great! Very courtious to me, and my kids! Great job! More

Good to work with Chris Curry was very pleasant to deal with. I had little time to do a deal so told him what I wanted to pay and how I wanted it done today and he acco Chris Curry was very pleasant to deal with. I had little time to do a deal so told him what I wanted to pay and how I wanted it done today and he accomplished my mission. He went over the car with me and all the "bells and whistles". Would recommend again. Nick was a dream to work with 15 minutes, in and out. The only thing better would be if I could e-sign everything and be done. Will recommend Shockley Honda to my friends. More

Smooth process, great experience I walked into the dealership having already chosen a used Subaru Forester that was in stock, and intending to trade in my 2005 Honda Civic. Mike Long I walked into the dealership having already chosen a used Subaru Forester that was in stock, and intending to trade in my 2005 Honda Civic. Mike Long was my salesperson for the transaction. He showed me all of the important features of my chosen vehicle (heated seats!) and we took a test drive. He was easy to talk to and didn't try to pressure me into any finance-related options that I wasn't interested in. The price for the vehicle was fair (I did my research before I called), and importantly, the dealership gave me what I believe to be a fair trade-in value for my Civic, so I didn't feel uncomfortable when it came to the final price. Mike took the time to explain the (many) details of the paperwork I was signing, I didn't feel rushed or confused. When it came to financing, the dealership's Financing department (Dante) beat the APR of the two banks I was already pre-approved by. Chris from the Concierge department, whom I originally spoke with when I called for an appointment, was also awesome and friendly, and I got to meet her when I came in to purchase the vehicle. It was overall a very pleasant experience, not at all what you would expect when purchasing a used car. Thanks Mike! I'd do it again! More

Excellent Car Buying Experience! I have been driving a 2000 Honda Accord with over 316,000 miles on it! I was dreading the "new car buying experience". I met with Chris Curry and he I have been driving a 2000 Honda Accord with over 316,000 miles on it! I was dreading the "new car buying experience". I met with Chris Curry and he immediately put my mind at ease. I test drove the Honda Civic and he explained every detail of the car. He was not pushy nor did he try to persuade me to upgrade to things I didn't want. The dealership did not have the exact exterior and interior color combo that I wanted on the lot. He worked with me and was able to get me the exact color Civic I wanted from another location. When it came time to agree on a purchase price, I feel that he listened to my needs and concerns and he got me the best deal possible. I would highly recommend Chris Curry when you're looking to buy a car!! More

excellent professioal service I'm a Maryland escapee of 30 years to Delaware 9 years ago. My daughter was the reason I went with Shockley. It was truly a pleasure doing business w I'm a Maryland escapee of 30 years to Delaware 9 years ago. My daughter was the reason I went with Shockley. It was truly a pleasure doing business with Shockley. BIG KUDOS (I will rate as 10++++) to all mentioned here-in. Working with Charlie Beatty, on-line, phone calls, and in person. Dante Velasquez and Matthew ...the product guy ...for their knowledge and professionalism. Special thank you to Cindy East (I regret not meeting in person to say thank you) who worked with my daughter (Laura) securing additional $$s towards her trade-in. I have to say thank you to Shockley because I was 'shocked' with the lower cost by $1,700.00 of similar internet price from Price auto in Dover, Delaware for my HRV. GREAT STUFF YA'LL. v/r dwight More