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Ourisman Honda of Frederick

Frederick, MD

4.5
777 Reviews
Welcome to Ourisman Honda of Frederick. We are the area's One Person New Car Dealership! Work with One non-commissioned Client Advisor. No Finance Office, No Finance Manager or Aftermarket Manager...EVER! Give us a call to learn More! We're proud to be your local Clarksville MD, Hagerstown MD, Germantown MD, Deerwood MD, Hanover MD, and Glen Burnie MD home for the best car, truck and SUV styles from one of the most respected brand names in the world, Honda. Get acquainted with our website and find all the brand-new Honda models you're looking for, as well as a number of other popular automakers in our used vehicle collection.
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7400 Shockley Drive

Frederick, MD

21704

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Showing 777 reviews

June 15, 2021

This dealership has been continuously terrible--from oil changes that take forever; getting xxxxxx around with prices; paying for their "scotchguard" service (to which they said they applied it, but then I More

by Castellanox7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Shockley
May 29, 2021

Best customer service experience I've ever had. They listened to what I needed and were able to come through for us. Thank you to Marissa, Herb and Charlie. You all made a tough situation so much better More

by Dmk726
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Beatty
Jun 09, 2021 -

Ourisman Honda of Frederick responded

Dmk726, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 03, 2021

Theresa was Very helpful and positive with everything. It was an excellent experience working with her. With her I recommend with anyone and she help me by my dream car. She’s very sweet and outgoing. More

by Fabiola De Hoyos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Weyer-Bowie
May 13, 2021 -

Ourisman Honda of Frederick responded

Fabiola, we are so happy to read such a great review about Shockley Honda! Thank you so much again for your feedback! We hope you have a great day!

April 22, 2021

David's knowledge on the cars sold by Honda is exceptional. He went above and beyond my expectations of a sales consultant in making sure I understood every detail about my car before I made the p More

by shmowlana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Salvas
Apr 24, 2021 -

Ourisman Honda of Frederick responded

Shmowlana, thank you for your kind words and this wonderful review!

April 03, 2021

David, you are an exceptional customer service employee at Shockley Honda. This was the best car buying experience I’ve ever had. Thank you for your help. More

by tcofresi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Salvas
Apr 07, 2021 -

Ourisman Honda of Frederick responded

Hi Tcofresi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 30, 2021

Hands Down the best experience I’ve ever had buying a car. Not only was the staff exceptional but I left with the car of my dreams. David was sure to listen to my needs and bring me in under budget. He w More

by Abowling274
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Salvas
Apr 01, 2021 -

Ourisman Honda of Frederick responded

Abowling274, thank you for your kind review; we are happy to pass along your comments to the team here at Shockley Honda! If you have any further questions, please give us a call. We're always happy to help!

March 22, 2021

It is so easy to work with Dave, every question was answered quickly and completely. We will work with him again for future Honda purchases! More

by heardoctor80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante Velasquez, David Salvas
Mar 23, 2021 -

Ourisman Honda of Frederick responded

Heardoctor80, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shockley Honda with Dave. We look forward to your next visit! Take care!

February 27, 2021

I may not have purchased my car here because they didn’t have exactly what I wanted but I really wish I could have! David was super knowledgeable on every car I test drove and was super friendly! I wish I c More

by Brankin93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Salvas
Mar 01, 2021 -

Ourisman Honda of Frederick responded

Hi Brankin93, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 18, 2021

I had Great experience with purchasing my new Honda Civic hatchback! Austin was great he answered all of our questions as well as the finance manager was great More

by Gregsellers91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Wilkes, Austin Warfield
Feb 23, 2021 -

Ourisman Honda of Frederick responded

Gregsellers91, we are so happy to read such a great review about Shockley Honda!

February 09, 2021

David’s kindness & attention to detail was stellar! I would highly recommend him as he always made sure that I understood all the details & was quick to reply. He always went above & beyond my expectatio More

by mustanggirl65kr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Salvas
Feb 23, 2021 -

Ourisman Honda of Frederick responded

Hi Mustanggirl65kr, thank you for taking the time to leave a review for us at Shockley Honda. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!