Ourisman Honda of Frederick

Scott K- David was amazing with his knowledge of the Honda product. Answered all of our questions and was available anytime we needed him. Excellent service Honda product. Answered all of our questions and was available anytime we needed him. Excellent service More

Mark was great to work with, got the CRV I've always wanted! We'll be back in the future if we need another Honda! wanted! We'll be back in the future if we need another Honda! More

My husband and I bought a new civic with Mark. He has great communication skills and patience. Thanks, Mark. His manager and the lady in finance were also top notch. Thank you. great communication skills and patience. Thanks, Mark. His manager and the lady in finance were also top notch. Thank you. More

Mark Lawson was very courteous and professional, explained everything well and was a pleasure to work with. Thank you Mark for making the process easy and putting up with my dad giving you a hard t explained everything well and was a pleasure to work with. Thank you Mark for making the process easy and putting up with my dad giving you a hard time about waiting. More

Super patient! Mark was super patient with me through Super patient! Mark was super patient with me through the whole process. Amazing experience. We all got an excellent and very professional service Super patient! Mark was super patient with me through the whole process. Amazing experience. We all got an excellent and very professional service with him! More

Great service. Mark made the car buying experience as smooth as possible and was a pleasure to work with. Overall a great place and would buy a car here again. smooth as possible and was a pleasure to work with. Overall a great place and would buy a car here again. More

Horrible customer service. My Honda Odyssey literally burned up on my drive home from Shockley Honda service. Took four months for a returned phone call. My opinion is they are dismissive, disrespectful burned up on my drive home from Shockley Honda service. Took four months for a returned phone call. My opinion is they are dismissive, disrespectful and dishonest. Proud family brand. 🙄 would give 0 stars to Gail Sterling, Michael Shockley, and the shockingly rude Marissa Shockley. To the latter — community service is meaningless when you’re ripping off your customers. No ethics! My advice: don’t trust them to wash your car. More

Mark was very informative, knowledgeable, professional and patient. He went above and beyond to provide great customer service and answers to all my questions. This made my car buying experience great! and patient. He went above and beyond to provide great customer service and answers to all my questions. This made my car buying experience great! More

Great experience buying a car withe Mark! I was very pleased with Mark's support and communication throughout the car buying experience. He was kind and informative, and I enjoyed working with I was very pleased with Mark's support and communication throughout the car buying experience. He was kind and informative, and I enjoyed working with Shockley. More

We had a wonderful experience with Mark! He was helpful in explaining everything and made the process very smooth! We would absolutely recommend Shockley Honda for a new or used car purchase! in explaining everything and made the process very smooth! We would absolutely recommend Shockley Honda for a new or used car purchase! More