Ourisman Honda

Walter Matamoros’s assistance has been superb, thank you Walter! Walter! More

I worked with Javier and Lara. I am a first time car buyer and they made the process seamless, and answered all of my questions. It was a great experience. buyer and they made the process seamless, and answered all of my questions. It was a great experience. More

We’ve bought two cars from Ourisman and were happy with both experiences both experiences More

We are really loving our new car. Deeply appreciate Walter Matamoros who has gone above and beyond in supporting our purchase process. He’s absolutely amazing! Walter Matamoros who has gone above and beyond in supporting our purchase process. He’s absolutely amazing! More

After searching numerous dealerships for a used van that I saw online, I reached to Jose about looking at a used Honda Odyssey at Ourisman. Jose provided exceptional service. He came ready for our appointme I saw online, I reached to Jose about looking at a used Honda Odyssey at Ourisman. Jose provided exceptional service. He came ready for our appointment, was professional, and knowledgeable. Best salesman out of the five vehicles I've purchased in my lifetime. More

I had a terrible experience at Ourisman Honda of Bethesda. I saw gross negligence and harassment from one of the alleged ‘managers’ towards an employee, it caused quite the scene. This isn’t the fir Bethesda. I saw gross negligence and harassment from one of the alleged ‘managers’ towards an employee, it caused quite the scene. This isn’t the first time I’ve seen this behavior, but today’s episode crossed the line - the manager physically assaulted an employee by grabbing his arm. I won’t be coming back or referring any of my friends or family to this place of business, treating anyone like this should be illegal. More

Made the car buying (leasing in my case) very easy. Made the car buying (leasing in my case) very easy. Everyone was very responsive, there was full transparency regarding costs and low pressure. In Made the car buying (leasing in my case) very easy. Everyone was very responsive, there was full transparency regarding costs and low pressure. In particular Walter M was attentive and professional. More

My wife and I bought a 2020 Honda CR-V from Walter Matamoros at Ourisman Honda in Bethesda, Maryland. Walter was really great. He was friendly, knowledgeable, responsive, and very professional. I real Matamoros at Ourisman Honda in Bethesda, Maryland. Walter was really great. He was friendly, knowledgeable, responsive, and very professional. I really appreciated the Walter communicating with us via text, email, and phone in a very timely manner to get us the vehicle we wanted. I would highly recommend him and would happily work with him again. More

Javier is simply excellent and made my car-buying experience so smooth and dare I say enjoyable. I first test drove the Honda CR-V Hybrid in January, but at the time was not quite ready to take the p experience so smooth and dare I say enjoyable. I first test drove the Honda CR-V Hybrid in January, but at the time was not quite ready to take the plunge. Javier and Sergio could not have been nicer or more understanding, and they put zero pressure on me, telling me simply that they would be there if and when I wanted to move forward. Five months later I was ready to come back, and Javier kindly and patiently answered all of my questions, took me for a great test drive with great tunes, and sold me on my new CR-V Hybrid Touring at a great price. His honesty and straightforwardness stand out in a process that can be really stressful, and certainly was the deciding factor in my buying the car from Ourisman rather than another local dealer that was far more aggressive in its approach. Javier, thank you, and Ourisman, this guy is a great asset! I couldn’t be happier with the car or the overall experience and would (and already have!) highly recommend you to friends and family. Thank you! More

Javier helped me and my fiancée buy our first car together. I cannot overstate how patient, considerate, and professional he was throughout the entire process. Before we even entered the dealership together. I cannot overstate how patient, considerate, and professional he was throughout the entire process. Before we even entered the dealership, Javier was able to ensure that we would receive a fair out-the-door price for a new Honda CR-V Hybrid. And when we arrived, he honored that price to the dollar. He was remarkably efficient and thorough as he guided us step-by-step through the sales process, answering our questions and assisting with paperwork and insurance along the way. Even though my fiancée and I were running late twice during our visits to Ourisman Honda, Javier went above and beyond by making preparations ahead of time, and maximizing efficiency on his end as much as possible to cater to us - this is a rare level of customer service in my experience. He even arranged for us to leave our old car at the dealership until my family could come from out of town to pick it up. And finally, he offered to bring by our new floor mats after work on his own time. We simply could not ask for a better car buying experience than what we got from Javier and Ourisman Honda. We especially appreciated Javier's professionalism because, prior to purchasing our vehicle at Ourisman, we had tried to purchase a CR-V Hybrid at another local Honda dealership, and the salespeople were not only pushy, but unfair with misleading pricing and excessive hidden fees. Javier and Ourisman gave us none of that, and it was SUCH a relief after our previous experience. It is not an exaggeration to say that Javier single-handedly restored both my fiancée's and my confidence that buying a car can be a comfortable experience and that some dealerships (like Ourisman) do in fact care about their customers. Javier is an exemplar of good service and professionalism, and we consider ourselves extremely fortunate to have worked with him. Thank you, Javier. More