Ourisman Honda
Bethesda, MD
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Bought CRV in at 15k miles for service. Charged $157 for rear diff fluid change and tire rotation. they did not do oil change. Bill included: $7 Misc $7 Hazard waste $12 washers $9 fi Charged $157 for rear diff fluid change and tire rotation. they did not do oil change. Bill included: $7 Misc $7 Hazard waste $12 washers $9 file security $18 quantity purchase recovery Now going to jiffy lube for oil change NEVER COME HERE FOR SERVICE More
Chol Su "Teddy" Pak ALWAYS providing excellent service, great to deal with, he will do his best to help me everytime I take my car to change oil, breaks pad, tires, etc...I highly recommend him. great to deal with, he will do his best to help me everytime I take my car to change oil, breaks pad, tires, etc...I highly recommend him. More
Javier was great - he provided excellent service and helped us get a better price than at any other dealer. He also sat with me in the car for a long time and patiently explained all the features. helped us get a better price than at any other dealer. He also sat with me in the car for a long time and patiently explained all the features. More
Had a great visit to this dealership, this was my first and last stop in my efforts to purchase a vehicle that day. So glad I came here, thank you all for your awesome customer service and for such a knowl and last stop in my efforts to purchase a vehicle that day. So glad I came here, thank you all for your awesome customer service and for such a knowledgeable dealer Jose Amaya answered all my questions and gave me the ultimate confidence in getting the vehicle I was looking for. Thank you again! More
DO NOT GO TO OURISMAN HONDA BETHESDA. Mother’s car was parked out front by service team with key in the car. Car was stolen. They are asking my mom to come out of pocket over $5k for a VEHICLE THEY LOST t parked out front by service team with key in the car. Car was stolen. They are asking my mom to come out of pocket over $5k for a VEHICLE THEY LOST to cover their loss from instance check and cost of car. This should be their loss not ours . This is ridiculous. The sales manager was dismissive and nasty. More
We came to Ourisman Honda Saturday morning to get our car serviced, while sitting in the lounge we witnessed a manager (wearing a suit) berate and yell at an employee. It was quit disturbing to see. I doubt, serviced, while sitting in the lounge we witnessed a manager (wearing a suit) berate and yell at an employee. It was quit disturbing to see. I doubt, I will return to this store if this how your employees are treated. Employees should not have to endure sure treatment. More
Walter Matamoros at Ourisman Honda provided me with the best shopping experience purchasing my car, helping me make the best choice with a genuine approach. best shopping experience purchasing my car, helping me make the best choice with a genuine approach. More
Walter Matamoros at Ourisman Honda provided me with professional, friendly, efficient shopping experience. All the work was done quickly over the internet and he delivered the car to my front door. Gre professional, friendly, efficient shopping experience. All the work was done quickly over the internet and he delivered the car to my front door. Great service. Thank you, Walter. More
Walter Jr was a great help with my first new car purchase! He's friendly, helpful and respectful. I appreciate being able to communicate via text and phone call which made things run a lot faster. L purchase! He's friendly, helpful and respectful. I appreciate being able to communicate via text and phone call which made things run a lot faster. Look forward to working with him again More