Ourisman Honda

I was very pleased with my experience at Ourisman Honda. The website was helpful in searching the inventory, so I was prepared when I came in. Remoe was very friendly and informative, and kept in contact v The website was helpful in searching the inventory, so I was prepared when I came in. Remoe was very friendly and informative, and kept in contact via email prior to my visit. He was receptive to my needs, and was not pushy or aggressive in the slightest bit. The financing portion of the sale occurred quickly, but I did not feel rushed. All my questions were answered and all information was presented in a straight-forward manner. Although I purchased a used vehicle, I've had several comments that it looks new. The only item for improvement is the overall time of making the sale. I made the decision to purchase within the first hour of my visit, but was at the dealership for about 5 hours. I understand that these things take time, and I did not feel ignore. However, I could see that this could present a problem for someone in a rush or with low patience. All in all, I had an excellent experience buying a vehicle from Ourisman Honda, and have already recommended the dealership to others. More

My overall experience at Ourisman Honda was excellent. I live in PA so it was a bit of a drive, however, I got the car for the price I wanted and the transaction went smoothly.The sales team was friendly an live in PA so it was a bit of a drive, however, I got the car for the price I wanted and the transaction went smoothly.The sales team was friendly and the car looked awesome. I can't thank kwame enough for his professionalism and for msking my purchase a fun experience. I would certainly recommend him to others. More

I very much appreciated my time at Ourisman in finding *exactly* the Civic I wanted to lease. Steven Young--and Tonino Kamberi--were incredibly helpful and PATIENT with my settling on the car, waiting wi *exactly* the Civic I wanted to lease. Steven Young--and Tonino Kamberi--were incredibly helpful and PATIENT with my settling on the car, waiting without judgment as I made call after call to other dealerships to compare prices. I was there all day and felt completely comfortable taking the time I needed with my decision. Steven was the primary person assigned to me, and he really did an exceptional job. While I very much respect car salesmen and women, several I've worked with in the past could unfortunately be described as unctuous, pushy, and manipulative. Steve Young not only exceeded my highest expectations for service, but also provides the utmost model of what an ethical, charismatic, intuitive car salesman really is. He sets an amazing example for those around him. I particularly enjoyed our test drive, during which his calm and friendly demeanor put me at ease in exploring my new stick shift. I also loved hearing about his wonderful family and sharing a little about my life. I really don't like the "small talk" that often comes with business deals, and Steven had an admirable way of dealing with me conversationally. His interest in my life was very genuine and I enjoyed not only my time discussing the car and lease with him, but also his assuaging of my many concerns. As I asked question after question, he provided thorough, clear answers to each in an honest manner I felt I could trust explicitly. I was very impressed (and thankful) when he took the time to bend down and relieve me of the very tedious task of scraping off my overly-adhesed parking sticker on the car I was trading in. It meant so much that he did that--especially after I was still winded from my trek up Ourisman's countless flights of stairs to see the roof lot. (I'm joking, but honestly--I'm a fairly sprightly young woman--what do you do for elderly customers?) Now, it was NOT Steven that took me up those stairs--I'm SURE he would have brought the car down for me!! In sum, Steven Young is one of the greatest salesmen I've ever encountered and I'm grateful not only for the lease he procured for the example he set and the knowledge he imparted!! Thanks so very much, Steve!!! More

Tony Ramazani was an extremely helpful, knowledgeable, and friendly sales manager. I did a great deal of research on buying my Honda Accord,looking at consumer rankings, and also spoke with dealers throug and friendly sales manager. I did a great deal of research on buying my Honda Accord,looking at consumer rankings, and also spoke with dealers throughout the region of Maryland and Virginia. I found that Tony and Ourisman were the best. I liked him so much that I referred another customer to him and plan to do so again. I plan to have a long term relationship with him and this dealership. Thank you for being so helpful. I am really enjoying my Honda Accord. Lawrence Gostin More

Walter was wonderful to work with. I walked in the dealer expecting a pushy salesperson who would not honor the price he agreed to when I corresponded with him via email (sorry, but you know car salesmen's r expecting a pushy salesperson who would not honor the price he agreed to when I corresponded with him via email (sorry, but you know car salesmen's reputations!) However, Walter was patient, honest, nice, cheerful and did not pressure me into buying any accessories I did not want. He got me the price I wanted for my new car as well as my trade-in. Walter knew I was in a rush, so he did everything he could do to accommodate my time frame. I will definitely recommend him to friends and family who are buying a Honda. More

We had a really good experience with Ourisman Honda, in fact we purchased a new Pilot and a 2008 Civic for our son. The prices were very competitive and they treated us with respect. The dealership has fact we purchased a new Pilot and a 2008 Civic for our son. The prices were very competitive and they treated us with respect. The dealership has a very good reputation and we plan on having all of our services performed there. We also purchased added bumper to bumper warranties for both cars; 5 yrs 100K for the Pilot and 3Yrs 36K additional miles on the Civic. We would highly recommend Ourisman to our friends and family and we thank Kwame Joseph for doing a great job. More

We used Edmunds.com to solicit a quote for a new 2010 Honda Accord from several dealers. Mr. Whitford contacted me by phone and email to offer his help. He gave me a great price over the phone, among t Honda Accord from several dealers. Mr. Whitford contacted me by phone and email to offer his help. He gave me a great price over the phone, among the lowest. When we arrived at the dealer, he was very courteous and showed us the car with the color that we reserved. My wife wanted to see the same model with a different color and Mr. Whitford drove us to the parking/storage area and showed us the new car. We eventually bought the car with the original chosen color, but he was very accommodating in showing us the car with a different color. The price we paid is the same one we negotiated over the phone previously. There was no pressure sales pitch. He showed us how to use all the buttons/controls/instruments of the car. He even pre-set several of our favorite radio stations for us. He also called us a couple of days after we picked up the new car to see if we have any questions. The paper process was very efficient and quick. Even though the business/finance department of the dealer tried to sell us extended warranty and extra protection services, we declined all of them. They were not offended and there was no pressure selling. More

I have purchased many, many cars in my life---I have never had a buying experience as satisfying and as fun as my two recent experiences with Ourisman Honda. In the last six months I've purchased two Ho never had a buying experience as satisfying and as fun as my two recent experiences with Ourisman Honda. In the last six months I've purchased two Hondas--and the sales staff and sales manager ciould not have been more helpful or competitive. Where or not I got the best deal I could I'll never know---but I do know that I got two very fair deals working with a dealership I love to deal with and with folks I know honestly can say are my friends. If yiou want to purchase a new ort used Honda--my unqualified strong advice is look no further than Ourisman Honda----from top to bottom--they are the best!!!! More

This dealer's M.O. is to put a bunch of extra equipment you don't want on the car -- fender guards, door guards, nitrogen in tires -- and then tell you that you have no choice but to take it and accept rid you don't want on the car -- fender guards, door guards, nitrogen in tires -- and then tell you that you have no choice but to take it and accept ridiculous prices to the tune of $800 extra for this crap. They also are kings of hidden fees, double charging, etc. Beware of them. Any DC area Honda dealer, ie bill page or brown's or koons -- would be far better. If you like being treated like a sucker, go to Ourisman. More

I was quoted a price over the phone for a 1999 Honda Pilot Demo and a 2010 Honda Pilot. When I got to the dealership, the demo was not the model I was promised It became evident very quickly that I wa Pilot Demo and a 2010 Honda Pilot. When I got to the dealership, the demo was not the model I was promised It became evident very quickly that I was duped into coming out to the dealer. Not only was the model wrong, the price changed as did the price they quoted on the 2010 Honda Pilot. They had a "good cop, bad cop" routine going. Very sleezy, unprofessional behavior. More