Ourisman Honda

Horrible! I needed to bring my car back to repair the car's hazard light switch that stopped working after the last time they needed to repair a recall item. Can you believe they gave me back my car with car's hazard light switch that stopped working after the last time they needed to repair a recall item. Can you believe they gave me back my car without the ability to find the hazard switch at night! They said I'd have to bring back the car again. Well, I brought back the car and they said "it's ready to be picked up." My wife picked it up without the hazard light switch fixed. When I called back they said they didn't have the light in stock... so it was ready to be picked up. Can you believe this, they don't have the ability to keep their customers safe by not having appropriate light bulbs in stock and then giving they're customers a runaround and giving the impression it's fixed when it's not. Boy do they take their customers for granted. More

Dishonest will be a nice way to explain the sales people of Ourisman Honda in Bethesda. Trying to sell me a car that they got in a trade-in (Honda Civic 2008 LX with 35000 miles, Trade-in Value at the time of Ourisman Honda in Bethesda. Trying to sell me a car that they got in a trade-in (Honda Civic 2008 LX with 35000 miles, Trade-in Value at the time of writing 10900) for almost 15000, as is. Not certified, not even washed. And was telling me that the price may go up depending on how much the manager, Sergio, is going to spend on to get it cleaned and serviced and inspected. Next day, Clint Rivas comes back to me and tells me that 13900 + taxes is the best he can do for the car. Funny thing, i went to their website and they were offering the same car for 13386. When I email them back with that info, Clint's reply was, "Sorry I didnt know that it was posted over there for that price." Uh, yeah, thats right. All I know is that this was my first and last trip to Ourisman. I will never buy or even consider buying a car from these dishonest folks. If you decide to buy a used car from these looters, i will suggest do your research before you go in or you will end up paying way more than the car is actually worth. More

When searching for a replacement for my 2002 Honda Accord, I knew the only dealership to consider was Ourisman Honda of Bethesda. My 2 prior purchase experiences with them were nothing but exceptiona Accord, I knew the only dealership to consider was Ourisman Honda of Bethesda. My 2 prior purchase experiences with them were nothing but exceptional. From online discussion with Richard to the actual test drive and deal with Hai, I had the best possible treatment. The 2010 Honda Accord EX's price was AMAZING!! Thank you to everyone I encountered at the dealership including Luis Campos in service. I'm looking forward to another great customer relationship! N. Lucas More

This guys claim they could beat a deal from another Honda dealers. A spent two hours and the sales manager refused to honor his the deal pre approved by another sales manager. These guys have a serious integ dealers. A spent two hours and the sales manager refused to honor his the deal pre approved by another sales manager. These guys have a serious integrity problem. They openly lie and don't appear to be concerned about honoring there promises. More

Congratulations Ourisman Honda for a great team. Every step of the way there was a qualified and courteous staff member to help us and answer our many questions, which made the whole process run very smoo step of the way there was a qualified and courteous staff member to help us and answer our many questions, which made the whole process run very smoothly and as hassle-free as possible. Special thanks to Mr. Joseph, with whom we closed the deal and Mr. Salmon, with whom we had our first contact. More

I came to your dealership with my daughter-in-law and met Kwame at the door and he led us to the showroom. We told him my wish to get a new Honda Civic. He said they had 1 in stock. He brought it out and we Kwame at the door and he led us to the showroom. We told him my wish to get a new Honda Civic. He said they had 1 in stock. He brought it out and we went for a test ride. I was thrilled with the car and we started the paper work. Kwame was most helpful and made the pruchase a pleasant experience. He answered all my questions and gave me excellent instructions on handeling the car ... (I had a 1996 Honda, so was familiar with it...just needed to know the upgrades). I came in to have my plates put on and Kwame was there to make sure I was taken care of and when I had the visors put on the windows, he was there as well !! He is a true professional and did make my pruchase a good experience. More

I had a great experience. I found the car I wanted at Ourisman through the Kelly Blue Book website. It was great price, $1000 less than the MSRP. Remoe was very professional, helpful, friendly, and delig Ourisman through the Kelly Blue Book website. It was great price, $1000 less than the MSRP. Remoe was very professional, helpful, friendly, and delightful to work with. The meeting with the finance department was clear, and helpful. I never felt pressured or misled, as I have in the past buying used cars. And, I love my car! More

I gave the ratings that I did because I had a fantastic experience at Ourisman Honda. Remoe did an outstanding job. He was informative and friendy, yet he was not pushy, which is one of the most annoying t experience at Ourisman Honda. Remoe did an outstanding job. He was informative and friendy, yet he was not pushy, which is one of the most annoying things about most car salesmen. Carmen also did a fantastic job and put in alot of work to get me a fantastic deal. More

The car I originally came in to purchase had been sold the morning before I arrived. I really didn't think I was going to leave with a car but after an hour with Remoe, I was in love with another '07 Civi the morning before I arrived. I really didn't think I was going to leave with a car but after an hour with Remoe, I was in love with another '07 Civic. After seeing the car I came to buy was not in stock, Remoe met me with several other options in both the style I wanted and within my price range. He was courteous, friendly, knowledgeable, and very helpful throughout the entire process. It was incredibly easy to get in touch with him, even when I had questions after I purchased the car. Remoe made buying my first car a great experience, and I have already spread the word to my friends. More