Ourisman Honda

I was looking for a Honda Odyssey and Kwame was able to contact me with the vehicles for sale at Ourisman Honda. My wife and I liked the van, but wanted to do more research and see if a 2011 would be bett contact me with the vehicles for sale at Ourisman Honda. My wife and I liked the van, but wanted to do more research and see if a 2011 would be better. We did a test drive of a 2011 Odyssey,at a different Honda dealer,but did feel like it was much better than the deal we were getting on the 2008 model we were considering. We did a 2nd test drive with the 2008 vehicle and chose to make a deal. Kwame was very professional and courteous throughout the transaction. We discussed comparable prices of vehicles and even did a "blue book" search to show we were getting a good deal. The rest of the Honda staff was kind and helpful too. We declined many of the other options offered to us, except for an extended warranty. We enjoy our "new" vehicle and were pleased with how Kwame Joseph and Ourisman Honda treated us. More

I would to thank the Ourisman Honda sales team as a whole and Mr. Kwame Joseph in particular, for an enjoyable and hassle-free experience that led to the purchase of my first Honda, a 2011 Accord LX. Hone and Mr. Kwame Joseph in particular, for an enjoyable and hassle-free experience that led to the purchase of my first Honda, a 2011 Accord LX. Honestly, I expected the stereotypical song and dance of high-pressure sales tactics but was immediately put as ease due to Kwame’s easy-going personality, superior knowledge and straight forward information. After the test drives I was ready to seal the deal and Kwame handed me off to his colleagues to go over options and financing. The financial staff was also very friendly and efficient and I was able to drive home in my new car within a few hours. All in all, Kwame Joseph and the staff at Ourisman Honda provided a smooth car-buying experience that greatly exceeded my expectations. Thank you! More

I had a great experience when purchasing my new honda civic at ourisman honda in Bethesda. Everyone that I interacted with was really helpful and informative. Pete was the sale representative that worked civic at ourisman honda in Bethesda. Everyone that I interacted with was really helpful and informative. Pete was the sale representative that worked with me and he was extremely thorough and was able to answer any questions that I had. He made sure that my new car was in perfect condition and that the whole process went smoothly. The manager Mr. Kandell was also helpful and friendly like always. My family now has bought 4 cars from ourisman honda and would recommend this dealership to anyone. More

It is extreme experience for me to try to make a deal with this guys for 2011 Honda civic LX Sedan Automatic transmission. He called me and told me the final price including everything,I also called him with this guys for 2011 Honda civic LX Sedan Automatic transmission. He called me and told me the final price including everything,I also called him at least for three times to further confirm this deal, however when I got there, he told me that the price is for manualtransmission. He was not honest! I won't never go to this dealer! Finally the general manager Loc called me and tried to give me deal honestly. Touching by his honest, I came back and made this deal on Sunday. Although the first person I met is not a honest, but I thought that the manger had a high responsibility for customer's request and comment. I appreciated his professional attitude. So, if you want to buy a car in this store, you can contact other dealers in this store but not Omar Deen. More

Horrible! I needed to bring my car back to repair the car's hazard light switch that stopped working after the last time they needed to repair a recall item. Can you believe they gave me back my car with car's hazard light switch that stopped working after the last time they needed to repair a recall item. Can you believe they gave me back my car without the ability to find the hazard switch at night! They said I'd have to bring back the car again. Well, I brought back the car and they said "it's ready to be picked up." My wife picked it up without the hazard light switch fixed. When I called back they said they didn't have the light in stock... so it was ready to be picked up. Can you believe this, they don't have the ability to keep their customers safe by not having appropriate light bulbs in stock and then giving they're customers a runaround and giving the impression it's fixed when it's not. Boy do they take their customers for granted. More

Dishonest will be a nice way to explain the sales people of Ourisman Honda in Bethesda. Trying to sell me a car that they got in a trade-in (Honda Civic 2008 LX with 35000 miles, Trade-in Value at the time of Ourisman Honda in Bethesda. Trying to sell me a car that they got in a trade-in (Honda Civic 2008 LX with 35000 miles, Trade-in Value at the time of writing 10900) for almost 15000, as is. Not certified, not even washed. And was telling me that the price may go up depending on how much the manager, Sergio, is going to spend on to get it cleaned and serviced and inspected. Next day, Clint Rivas comes back to me and tells me that 13900 + taxes is the best he can do for the car. Funny thing, i went to their website and they were offering the same car for 13386. When I email them back with that info, Clint's reply was, "Sorry I didnt know that it was posted over there for that price." Uh, yeah, thats right. All I know is that this was my first and last trip to Ourisman. I will never buy or even consider buying a car from these dishonest folks. If you decide to buy a used car from these looters, i will suggest do your research before you go in or you will end up paying way more than the car is actually worth. More

When searching for a replacement for my 2002 Honda Accord, I knew the only dealership to consider was Ourisman Honda of Bethesda. My 2 prior purchase experiences with them were nothing but exceptiona Accord, I knew the only dealership to consider was Ourisman Honda of Bethesda. My 2 prior purchase experiences with them were nothing but exceptional. From online discussion with Richard to the actual test drive and deal with Hai, I had the best possible treatment. The 2010 Honda Accord EX's price was AMAZING!! Thank you to everyone I encountered at the dealership including Luis Campos in service. I'm looking forward to another great customer relationship! N. Lucas More

This guys claim they could beat a deal from another Honda dealers. A spent two hours and the sales manager refused to honor his the deal pre approved by another sales manager. These guys have a serious integ dealers. A spent two hours and the sales manager refused to honor his the deal pre approved by another sales manager. These guys have a serious integrity problem. They openly lie and don't appear to be concerned about honoring there promises. More

Congratulations Ourisman Honda for a great team. Every step of the way there was a qualified and courteous staff member to help us and answer our many questions, which made the whole process run very smoo step of the way there was a qualified and courteous staff member to help us and answer our many questions, which made the whole process run very smoothly and as hassle-free as possible. Special thanks to Mr. Joseph, with whom we closed the deal and Mr. Salmon, with whom we had our first contact. More