Ourisman Honda

I had checked Trueacar.com pricing online and it had connected me to 3 local Honda dealerships; one of which was Ourisman. Having contacted many dealers in the VA/MD area, I had a pretty good ideas wh connected me to 3 local Honda dealerships; one of which was Ourisman. Having contacted many dealers in the VA/MD area, I had a pretty good ideas what the cost of the 2011 Honda Odyssey. When I contacted Stephanie Dewey via email with a price from a competing dealer, she responded that her manager Sergio Laguna will beat the price by 200.00. Reading the positive review on this dealership, I was excited that not only were they competitive but seems to want my business. I later got an email from Sergio too saying that the car was in stock at the propose price. I response asking again to make sure the on the road price and "CLEARLY" broke down the numbers and said I would come in to make the purchase. Sergio agreed. Well the following day my family came to Ourisman. The dealership was crowded, parking was sparse, and we met Stephanie. I showed her the printed email and was ready to sign. She said she'll be back. Then some other salesman came out..said he will be taking over. He then rain the numbers and it came out to be 1500.00 more than what Sergio and Stephanie had agreed in the email. After an 1.5 hours with this clown running in and out, another manger came out and said they could't give me the price. I asked for Sergio and the coward wouldn't show his face. I will never do business with these people again. Where is the integrity. Not only did they come even close to what they agreed on, they said the car is not even in stock and is "SO" popular that they don't want to lose money selling it to me. Long story short, we left disappointed and hungry from this bait and switch game. After lunch we stopped at Herson's and I showed them the email from Sergio. Within 10 minutes they gave me a quote...the number that Ourisman promised and could't deliver. We are now enjoying our new 2011 Honda Odyssey from Herson's Honda. More

Hai was a great salesperson to work with. I have bought a new car in the past and had a horrible experience with a rude salesperson. At Ourisman I had the exact opposite experience. Hai was friendly, hel a new car in the past and had a horrible experience with a rude salesperson. At Ourisman I had the exact opposite experience. Hai was friendly, helpful, honest and hard-working. He took my phone calls after hours and was very responsive to me at all times. He was excellent and if I buy another car in the future, I would definitely come back. Also, I will be referring my friends to Ourisman Honda too because of my experience. More

These guys lie like no one I've seen before. Steer clear or you will be stuck with a lemon. I recently bought an accord from these guys and there were sooooo many problems and I had to fight tooth and nail or you will be stuck with a lemon. I recently bought an accord from these guys and there were sooooo many problems and I had to fight tooth and nail to get nothing. Yuck. Super disappointed. From brakes and engine problems to broken promises. Check BBB.org if you don't believe me. They have an "F" rating. More

Omar exceeded my expectations in every category for one reason, disclosure. There was no fibbing, no high pressure, just the truth and only the truth. I used the internet to purchase the new 2011 Honda A reason, disclosure. There was no fibbing, no high pressure, just the truth and only the truth. I used the internet to purchase the new 2011 Honda Accord SE and all I can say is he made this the best car buying experience I ever had. I was in the dealership for a total of 45 minutes - to sign paperwork, etc. etc. The price we negotiated prior to my arrival was the price on the contract. Other dealers around said they could do better and not to buy from OURISMAN because of varied reasons. Well, OURSIMAN is the real deal when it comes to honesty, integrety and doing what they say they'll do. I end with this. I know that I bought the car far below the normal price one can buy it for because I did my homework. OMAR and Sergio kept the dealership open for me. I arrived at 9:20 pm and was done around 10:05pm with all the paperwork. They put the plates on my car and off I went. Simply a great experience! More

I have been a customer of Ourisman Honda of Bethesda Maryland for 9 years and counting. Walter Whitford sold me my first New honda back in 2002 and the experience was the BEST I have ever had at any dea Maryland for 9 years and counting. Walter Whitford sold me my first New honda back in 2002 and the experience was the BEST I have ever had at any dealer. He just recently sold me on my recent purchase, a 2010 Honda Crosstour. I even tried going to another dealer to beat his price which they flat out said they couldnt do. Plus the other dealer couldnt TOUCH his personability and making me feel at home at their dealer, i felt like a walking commision when i walked in. Walter Whitford is not only a great salesman but a great PERSON who treats you like family. He cares more about you as an individual - he doesnt treat you as another comission that walks thru the door like most dealership sales guys. I consider Walter a friend and I send everyone to him. Currently I have sent over 7 customers to Walter, to which everyone bought a car, and 1 person bought 2 the same day! I will always come to Walter with my Honda purchase needs! If you need to buy a honda or used car on Ourisman Honda's lot - CALL WALTER FIRST! Gino Pelligrino in the Ourisman Honda service department is another great and caring person at Ourisman Honda. Gino is the ONLY person that touches my cars - he makes sure the job gets done right and in a timely manner. He takes the time to explain everything to me and makes sure I not only understand, but he doesnt try and SELL more stuff than I need done on my car or PUSH extra services that I didnt ask for. I always appriciate his honestly and integrity. Being a woman I get alot of service guys that think i am "car stupid" and attempt to take advantage of me not being mechanically inclined. Gino knows better! he not only knows that I know my way around an engine but he also appriciates that and respects it... If you need servicing on your honda - call GINO! More

Great experience with Ourisman Honda. We had not anticipated purchasing a car that day, but were blown away by the selection and the great offer from Mr. Whitford. The paperwork and processing was anticipated purchasing a car that day, but were blown away by the selection and the great offer from Mr. Whitford. The paperwork and processing was quick and easy. Both Mr. Whitford and Mr. Walker (finance) were tremendously attentive and assisted us with the process. Couldn't have been more pleased with the experience. More

The team at Ourisman was straightforward and easy to work with. I had a good experiene talking with Kwame about the range of options for both new and used cars. He was well-informed and was able to answer with. I had a good experiene talking with Kwame about the range of options for both new and used cars. He was well-informed and was able to answer my questions. When it came time to discuss the purchase price, he provided me with enough information to ensure that I was comfortable with my decision. More

I would to thank the Ourisman Honda sales team as a whole and Mr. Kwame Joseph in particular, for an enjoyable and hassle-free experience that led to the purchase of my first Honda, a 2011 Accord LX. Hone and Mr. Kwame Joseph in particular, for an enjoyable and hassle-free experience that led to the purchase of my first Honda, a 2011 Accord LX. Honestly, I expected the stereotypical song and dance of high-pressure sales tactics but was immediately put as ease due to Kwame’s easy-going personality, superior knowledge and straight forward information. After the test drives I was ready to seal the deal and Kwame handed me off to his colleagues to go over options and financing. The financial staff was also very friendly and efficient and I was able to drive home in my new car within a few hours. All in all, Kwame Joseph and the staff at Ourisman Honda provided a smooth car-buying experience that greatly exceeded my expectations. Thank you! More

I was looking for a Honda Odyssey and Kwame was able to contact me with the vehicles for sale at Ourisman Honda. My wife and I liked the van, but wanted to do more research and see if a 2011 would be bett contact me with the vehicles for sale at Ourisman Honda. My wife and I liked the van, but wanted to do more research and see if a 2011 would be better. We did a test drive of a 2011 Odyssey,at a different Honda dealer,but did feel like it was much better than the deal we were getting on the 2008 model we were considering. We did a 2nd test drive with the 2008 vehicle and chose to make a deal. Kwame was very professional and courteous throughout the transaction. We discussed comparable prices of vehicles and even did a "blue book" search to show we were getting a good deal. The rest of the Honda staff was kind and helpful too. We declined many of the other options offered to us, except for an extended warranty. We enjoy our "new" vehicle and were pleased with how Kwame Joseph and Ourisman Honda treated us. More

I had a great experience when purchasing my new honda civic at ourisman honda in Bethesda. Everyone that I interacted with was really helpful and informative. Pete was the sale representative that worked civic at ourisman honda in Bethesda. Everyone that I interacted with was really helpful and informative. Pete was the sale representative that worked with me and he was extremely thorough and was able to answer any questions that I had. He made sure that my new car was in perfect condition and that the whole process went smoothly. The manager Mr. Kandell was also helpful and friendly like always. My family now has bought 4 cars from ourisman honda and would recommend this dealership to anyone. More