Ourisman Honda

We have continue to bring our Honda vehicles to Ourisman Honda because of Al Samateh, the assistant service manager. He is professional, friendly, honest, easy to talk to and he is also a good listener. We Honda because of Al Samateh, the assistant service manager. He is professional, friendly, honest, easy to talk to and he is also a good listener. We are also pleased with the quality of work at Ourisman Honda. We are grateful for Mr Al Samateh. More

5 STAR DEALERSHIP! My boyfriend and I went to this dealership to test drive a car that we saw on-line. We called ahead to tell them we would be coming and when we showed up it was pulled up to the fro dealership to test drive a car that we saw on-line. We called ahead to tell them we would be coming and when we showed up it was pulled up to the front of the dealership ready to go! My sales person was named Nick and he was very nice and not pushy at all. He gave us a great deal on my trade-in. I left that night with the car! I would def recommend this dealership to friends and family! More

I leased a new Civic and all of the paperwork that didn't need my signature was handled quickly over e-mail. The car was driven to my door immediately, and the agent walked me through every feature with me i need my signature was handled quickly over e-mail. The car was driven to my door immediately, and the agent walked me through every feature with me in the driveway. More

I was dreading on being an owner of a minivan. With a family of young kids, I thought it would be more practical going this route. Hai was very helpfull in showing me the car and the options that came w family of young kids, I thought it would be more practical going this route. Hai was very helpfull in showing me the car and the options that came with it. It's roomy, comfortable and a lot of cargo space. I'm now a new owner of 2012 Silver Odyssey. More

Agreed (in writing over email) to match a competitor's price (as their ad also said they would) and then refused to honor. Unfortunately I have had similar experiences on the service side of their busine price (as their ad also said they would) and then refused to honor. Unfortunately I have had similar experiences on the service side of their business. More

I have been meaning to post this review for the last few months because it seems that people only want to comment on something if they have a bad day, or they simply just enjoy complaining about everything months because it seems that people only want to comment on something if they have a bad day, or they simply just enjoy complaining about everything that doesn’t meet every aspect of their “standards.” I recently took my 2004 Civic into Ourisman because the air bag sensor light had been on for a few weeks, and my mechanic informed me it was a "dealer" issue. In short, my mechanic's shop was not equipped to undertake air bag repair, so I made an appointment at Ourisman with Dan Jennings, who assured me they could quickly check the source of the malfunction and determine whether any "bad" parts were still under warranty. To my surprise, I was able to secure a late morning appointment on a weekday. I met with Dan, quickly filled out some paperwork, and within ten minutes a mechanic was checking my car. I still figured it would take some time to resolve the issue, but Dan called me within the hour. The part was under warranty and in stock. I didn't even have time for lunch. I met again with Dan, who explained the problem and resolution, and whether the air bag would have deployed--which it would have--whereupon he added that the mechanic had performed a quick "multi-point inspection." I was ready for the worst when he told me the car was in great shape (the brake pads were starting to wear down and would have to be replaced in the next few months). With that, he gave me my key and I was out of Bethesda before the start of early-afternoon DC rush hour. I can't say enough about the service department at Ourisman. I live over 60 miles from the dealership and truly hate DC-area traffic, but each time I have been there, I have always felt that sense of relief that I had not been ripped off, or wasted half of my day. As mentioned, my car is a 2004, and it has 180,000 miles on it. I bought the car from Ourisman and have been happy with it for the last eight years. I know where I will purchase my next vehicle when this one, if ever, dies. More

I have been going there for years. I go to Ourisman because of stu, he gives me trusted advice and my car is in the best shape. Stu is very understanding, not pushy and rude like other consultants I've because of stu, he gives me trusted advice and my car is in the best shape. Stu is very understanding, not pushy and rude like other consultants I've worked with. He is a great asset to the company and I always go to him or call him for any questions about my car. More

I went last weekend to the Bethesda dealership to compare the cars I'm interested in, Honda Accord and Toyota Camry. I was so pleased with dealership setting and the personal attention given by used cars rep the cars I'm interested in, Honda Accord and Toyota Camry. I was so pleased with dealership setting and the personal attention given by used cars rep. Leslaw. Highly recommend. Ava Novak More

My buying experience was very pleasant. Hai Nguyen was very knowledgeable not only about Hondas but competitor models as well. I did not feel any pressure to purchase and decided on a 2012 Pilot. very knowledgeable not only about Hondas but competitor models as well. I did not feel any pressure to purchase and decided on a 2012 Pilot. More

I found a certified pre-owned 2010 Honda Civic LX online that I liked and the price was very reasonable. I had been car shopping for some time and have been told by many dealers that the online price was "j that I liked and the price was very reasonable. I had been car shopping for some time and have been told by many dealers that the online price was "just to draw people in". Time and time again, I visited dealers only to be told that there were all these extra fees to be added back into the online price (usually an extra $1,500 - $2,000!). Because this dealership was a little more than an hour away from my home, we called ahead of time and asked if there were going to be any fees added back into the online price. We told the dealership that we didn't want to drive over 50 miles away just to have our time wasted. The employee assured us that the online price would not change. I printed out the ad, and we skeptically headed down to the dealership. When we arrived, I was pleasantly greeted by Remoe, who we had spoken with on the phone earlier, and we took the car for a spin. I knew I definitely wanted the car and we got immediately down to business. Imagine my surprise when we were going over the figures and there really was NO GIMMICK! This was my first time buying a car, and my frazzled nerves were soothed by the friendliness and professionalism displayed by the staff. Both Remoe and Robert showed that they had nothing but my best-interest at heart and that I wasn't just a number to them. They took the time to sit down and explain to me things that I didn't fully understand or had misconceptions about. I feel 100% confident with my purchase. Originally, that was one of my greatest fears about buying a car - not being satisfied with my purchase, or feeling like I might get ripped off. I can definitely say that I feel totally comfortable referring other people to this dealership knowing I had such a great experience. If you're tired of the constant bull-crap at other dealerships, pushy salesman who just want to add you to their tally, and overpriced, unreliable cars.... I urge you to consider visiting Ourisman Honda in Bethesda. They'll do you right... THE FIRST TIME. More