Ourisman Honda
Bethesda, MD
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New vehicle lease was a very positive experience. Azim is very polite and professional. He patiently answered all of my questions, and went the "extra mile" to get me into the exact vehicle to meet my needs. very polite and professional. He patiently answered all of my questions, and went the "extra mile" to get me into the exact vehicle to meet my needs. Overall, a very pleasant experience. I have since recommended Ourisman, and Azim to family and friends and would do so agin without hesitation. More
Azim was great before during and after our trade-in and new lease! He was professional and helpful and went beyond the call of duty. He is the best! new lease! He was professional and helpful and went beyond the call of duty. He is the best! More
Excellent transaction. Mr. Truong was willing to deal with me on my own terms, and the superior service extended to the showroom with Mr. Gans when my family arrived to purchase the vehicle. My in-laws with me on my own terms, and the superior service extended to the showroom with Mr. Gans when my family arrived to purchase the vehicle. My in-laws are very happy with the process and the end result, and we will all refer new customers in the future. More
Amazing new car purchase experience. Mr. Troung was honest, very friendly, and true to his word on the out the price he provided over email, which is very rare in the car buying industry. When we arri honest, very friendly, and true to his word on the out the price he provided over email, which is very rare in the car buying industry. When we arrived to the dealership, Omar was very professional, friendly and understood our need to complete the sale transaction in less than 2 hours. They provided excellent service, extremely fast and efficient transactions that we had never experienced previously. We were extremely impressed and wowed by our experience at Ourisman Honda in Bethesda that we highly recommend them over any other dealerships out there. More
Deceitful sale practice. I am an out-of-state car buyer. Contacted Ourisman Honda though email. Promised a lower price in the beginning. I bought the air tickets and ready to fly next day. Before I fly, I c Contacted Ourisman Honda though email. Promised a lower price in the beginning. I bought the air tickets and ready to fly next day. Before I fly, I called them to confirm the price. the general sales manager says he can not give me the price and offered me $800 more price. I think if you can not offer the price, do not cheat customer in the beginning. Just let them what is the price you can accept. Really bad impression about their selling practice. Be aware if anyone want to buy car from Ourisman group. More
Great dealership. Though try to avoid service there if Great dealership. Though try to avoid service there if at all possible. If you do happen to go with their service, avoid John Thurston and Luis Ca Great dealership. Though try to avoid service there if at all possible. If you do happen to go with their service, avoid John Thurston and Luis Campos. They will make your life miserable. More
The first salesman did not even acknowledge me - only introduced himself and spoke to my husband, which was funny as I am the breadwinner with the check book. However we were fortunate that he had no in introduced himself and spoke to my husband, which was funny as I am the breadwinner with the check book. However we were fortunate that he had no interest in selling or speaking with us further once he found out we were interested in a used vehicle. Larry Lee not only introduced himself to both of us he was unobtrusive and facilitated our inspection of the car. He's great - would totally buy from him again next time because of the wonderful experience. Randy - manager - was also very polite and we enjoyed doing business with him as well. Overall great experience, but might not have bought any car from the first salesman. More
Upfront and Honest with Exceptional Service, that's what I wanted and that's what I got from Mr. Jose Amaya. He had my new Civic ready for me and the entire purchase was as smooth as can be! Really glad I w I wanted and that's what I got from Mr. Jose Amaya. He had my new Civic ready for me and the entire purchase was as smooth as can be! Really glad I went with Ourisman Honda for my purchase will be back for sure! More
From start to finish, Ourisman made the entire process fast, friendly, and hassle-free. Every single person I spoke to had a smile on their face. There's a reason why I've purchased three cars from them fast, friendly, and hassle-free. Every single person I spoke to had a smile on their face. There's a reason why I've purchased three cars from them so far, and they just proved it when I bought my new 2012 Honda Civic Si Sedan. I will definitely be shopping with Ourisman in the future. Thank you!! More
Remoe Doherty, from Ourisman Honda - Bethesda was exceptional. He was prompt and courteous...Very helpful with any questions...everything was taken care of and taken care of with attention to each d exceptional. He was prompt and courteous...Very helpful with any questions...everything was taken care of and taken care of with attention to each detail along the way. Jim Walker took me step-by-step through all of the paperwork, was very personable and made the process quick. I would go here again if I needed to purchase a car. More