Ourisman Honda
Bethesda, MD
Filter Reviews by Keyword
By Type
Showing 381 reviews
Mr. Salmon is extremely helpful and professional. It was my first time leasing a vehicle, and he made the process extremely easy to understand. Every time that I have contacted him with questions about the my first time leasing a vehicle, and he made the process extremely easy to understand. Every time that I have contacted him with questions about the lease since, he has been very quick to respond. More
My husband and I did not feel pressured or harassed into buying a car right away. Joe gave us the time to talk it over and let him know exactly what we were looking for. buying a car right away. Joe gave us the time to talk it over and let him know exactly what we were looking for. More
This was the best experience I've ever had buying a car. I spent all day shopping each competitor car to the Honda Accord. Before calling Jose Amaya at Ourisman Honda I predetermined that Honda was going t I spent all day shopping each competitor car to the Honda Accord. Before calling Jose Amaya at Ourisman Honda I predetermined that Honda was going to be more expensive than the other cars I was looking at due to Honda's great reputation in this particular class. After explaining to Jose what I had found so far that day he told me what he could do over the phone and I was already amazed at how competitive Honda could be and immediately went down to meet Jose and look at the Accord. I was impressed with Jose's professionalism all along the way and he was always working to get me the best deal possible on a car to meet my needs. Before I made a final decision, I explained what another dealer was willing to do for me and Jose introduced me to his Finance Manager, Robert Ku, and Robert was terrific to work with. He made it clear that he didn't want to see me buy from anyone but Oursiman Honda and that he was going to help me get into this Accord I was looking at. In fact, he even offered me a better discount than what I was asking for to remove all doubts from my mind. Finally, both Jose and Robert stayed after their 9pm closing time until 11pm to get all of my paperwork done and to finalize the purchase of my new Accord. Their commitment of going above and beyond for me left me unbelievably impressed and I couldn't be happier with the car and the deal I received. Without question, I would buy my next car from Ourisman Honda and would recommend Jose/Robert to anyone looking to buy a new car. More
New vehicle lease was a very positive experience. Azim is very polite and professional. He patiently answered all of my questions, and went the "extra mile" to get me into the exact vehicle to meet my needs. very polite and professional. He patiently answered all of my questions, and went the "extra mile" to get me into the exact vehicle to meet my needs. Overall, a very pleasant experience. I have since recommended Ourisman, and Azim to family and friends and would do so agin without hesitation. More
Azim was great before during and after our trade-in and new lease! He was professional and helpful and went beyond the call of duty. He is the best! new lease! He was professional and helpful and went beyond the call of duty. He is the best! More
Amazing new car purchase experience. Mr. Troung was honest, very friendly, and true to his word on the out the price he provided over email, which is very rare in the car buying industry. When we arri honest, very friendly, and true to his word on the out the price he provided over email, which is very rare in the car buying industry. When we arrived to the dealership, Omar was very professional, friendly and understood our need to complete the sale transaction in less than 2 hours. They provided excellent service, extremely fast and efficient transactions that we had never experienced previously. We were extremely impressed and wowed by our experience at Ourisman Honda in Bethesda that we highly recommend them over any other dealerships out there. More
Excellent transaction. Mr. Truong was willing to deal with me on my own terms, and the superior service extended to the showroom with Mr. Gans when my family arrived to purchase the vehicle. My in-laws with me on my own terms, and the superior service extended to the showroom with Mr. Gans when my family arrived to purchase the vehicle. My in-laws are very happy with the process and the end result, and we will all refer new customers in the future. More
Deceitful sale practice. I am an out-of-state car buyer. Contacted Ourisman Honda though email. Promised a lower price in the beginning. I bought the air tickets and ready to fly next day. Before I fly, I c Contacted Ourisman Honda though email. Promised a lower price in the beginning. I bought the air tickets and ready to fly next day. Before I fly, I called them to confirm the price. the general sales manager says he can not give me the price and offered me $800 more price. I think if you can not offer the price, do not cheat customer in the beginning. Just let them what is the price you can accept. Really bad impression about their selling practice. Be aware if anyone want to buy car from Ourisman group. More
Great dealership. Though try to avoid service there if Great dealership. Though try to avoid service there if at all possible. If you do happen to go with their service, avoid John Thurston and Luis Ca Great dealership. Though try to avoid service there if at all possible. If you do happen to go with their service, avoid John Thurston and Luis Campos. They will make your life miserable. More
The first salesman did not even acknowledge me - only introduced himself and spoke to my husband, which was funny as I am the breadwinner with the check book. However we were fortunate that he had no in introduced himself and spoke to my husband, which was funny as I am the breadwinner with the check book. However we were fortunate that he had no interest in selling or speaking with us further once he found out we were interested in a used vehicle. Larry Lee not only introduced himself to both of us he was unobtrusive and facilitated our inspection of the car. He's great - would totally buy from him again next time because of the wonderful experience. Randy - manager - was also very polite and we enjoyed doing business with him as well. Overall great experience, but might not have bought any car from the first salesman. More