Ourisman Honda

Had a great experience purchasing a 2013 Honda Pilot from Steve Young. I am a repeat customer, and was turning in a vehicle at the end of a lease, but this was my first time buying as opposed to leasing. S Steve Young. I am a repeat customer, and was turning in a vehicle at the end of a lease, but this was my first time buying as opposed to leasing. Steve was efficient, and very knowledgeable about the car. All-in, I was in and out within 4 hours, including all paperwork and a lengthy test drive. More

On January 5, 2013, I took my 1999 Honda Civic 2 door sedan in for service and Luis Campos assisted me. He was very professional and courteous. After receiving the service report, I decided to consider t sedan in for service and Luis Campos assisted me. He was very professional and courteous. After receiving the service report, I decided to consider trading in my 1999 Honda Civic (which I purchased at Ourisman Honda in Bethesda) for a new car. I approached Robert McKissick to ask him a question about the 2013 Honda Fit Sport. He provided excellent guidance and customer service. I felt comfortable asking him questions. He took me on a test drive and explained the car's features thoroughly. I did not feel pressured at all to make a decision. His name is not listed above so I cannot select it. It is because of my discussions with Robert that I felt comfortable purchasing the 2013 Honda Fit Sport yesterday. Jim Walker processed my paperwork very efficiently and explained the finance process thoroughly. A woman showed me the accessories that I could purchase and she, too, was professional, friendly, and knowledgeable. Unfortunately, I do not recall her name and cannot identify her from the list of names on your web site. I had a great and positive experience working with the staff I encountered during my visit at Ourisman Honda yesterday. Karen More

This is my second experience of buyging cars at HONDA. I had not been disappointed with my first CRX 17 years ago. Then after trying different brands among one a Luxury Brand (from which I had been disappoi had not been disappointed with my first CRX 17 years ago. Then after trying different brands among one a Luxury Brand (from which I had been disappointed, I returned to Honda buying a New CRV 2013 for my retirment present. As a retiree I wanted a car that last, that does not cost you a fortune in repair and that is comfortable and quite predictable as I plan to travel a lot. What make me decide to buy the CRV: Before I retired I work for a big agency; there are more more then 3000 cars in the garages and packing lot. As I was parking each day, I have been impressed by the number of CRV in the garage. Over the last two year this was a burst of CRV. That convinced me to buy a CRV also. My previous car was a $68,000 luxury that was very nice and comfortable but unpredictable and very expensive in maintenance and repair. I could not trush that car anymore and I remember my first car with HONDA (CRX). At that time that I could only afford. Consequentlly as I am retiring, I want a car that does not cost me an arm and leg in maitenance and repair and is more often on the road then in the garage for repair. I have found the new CRV as fun and enjoyable to drive as my previous more expensive car. More

Extremely happy with my Purchase, Diego explained me everything I needed to know about buying a new car, and he found the right one that fits my expectations to the fullest, Diego Gonzalez is definitely everything I needed to know about buying a new car, and he found the right one that fits my expectations to the fullest, Diego Gonzalez is definitely a 5 stars Employee, he is very professional and knowledgeable in the car industry field, there was no question he could not answer, and he was very kind and extremely polite, my buying experience was great and I am hoping to continue to be a costumer at Ourisman Honda, I will let everyone know what an amazing experience, service and value I received Yesterday at this location. More

I bought my car at this dealer in 2010. The service is great. The people are always friendly. I wouldn't take my car anywhere else. I usually work directly with Diego Gonzalez, who first assisted me buyin great. The people are always friendly. I wouldn't take my car anywhere else. I usually work directly with Diego Gonzalez, who first assisted me buying my car. Diego was very patient and helped me arrive at an understanding of what type of vehicle matched my needs. He's always been very nice and helpful. More

I purchased a new Odyssey and Steve Young was very helpful. He is a nice gentleman with a gentle spirit. He is friendly, knowledgeable, and has patience. Also a good listener. He took the time to expl helpful. He is a nice gentleman with a gentle spirit. He is friendly, knowledgeable, and has patience. Also a good listener. He took the time to explain everything about the van (interior/exterior) to my family. Thank you, Mr Young. More

Okezie made my buying experience exceptional. He delivered class customer service and high level of professionalism. I will not hesitate to recommend his service for anyone that is looking for a str delivered class customer service and high level of professionalism. I will not hesitate to recommend his service for anyone that is looking for a stress free car buying experience. More

We have been long-time users of Ourisman's Service Department for maintenance of our 2000 Accord. Service hasn't been the fastest--our only complaint-- but it has always been friendly, knowledgeable, Department for maintenance of our 2000 Accord. Service hasn't been the fastest--our only complaint-- but it has always been friendly, knowledgeable, and thorough. On Thursday, Oct. 18, we came in to explore buying a new Honda and dealt, primarily, with Steve Young, who showed us various models and guided us through the sales process. (We bought a 2012 Accord LX-SE.) Mr. Young was very knowledgeable, calm and friendly, and a person we would definitely want to work with again. Not only did he know his Hondas, but he was remarkably familiar with vehicles in general and provided a great deal of accurate and useful information. His post-sale review of the workings of features on the Accord was comprehensive and easy to understand. After we had negotiated the sale of our 2000 Accord and purchase of our new LX-SE, we were handed over to Ashley [last-name unknown], who guided us through various dealer-supplied equipment/accessories. Again, friendly and helpful in getting our body side moldings installed prior to leaving with our Accord. Service was professional and prompt; ensuring that we drove the car away with the side moldings installed. As of this time, we have only two minor matters to resolve: First, we did not receive the listing of equipment, price, mileage, etc. that traditionally is placed in a vehicle's side window. We were told it had been misplaced, and that we would receive a replacement copy in the mail. Second, we think the "key" for the tire locks does not appear to fit the locks; I will be bringing this to Mr. Young's attention. In closing, we think the Ourisman Bethesda Honda operation is a "class-act", and we are delighted that we purchased our new vehicle there and that we will be able to continue to have our Accord serviced there. More

Great Service! I have been coming here for years. I am a return customer because of these guys always going the extra mile and providing customer service that is unsurpassed by others. Sergio and Diego have return customer because of these guys always going the extra mile and providing customer service that is unsurpassed by others. Sergio and Diego have ALWAYS met my expectations. If you want to talk to someone with product knowledge who answers all your questions you need to go see Diego. If you service your vehicle at Ourisman, Dan Jennings is the man. Point blank, this establishment has been and will be my choice for all my Honda's. You want the superior service, I'm not ranting for no reason but this place is it. You can also settle for inferior or mediocre service at best and go elsewhere. Just saying....... More

If it had not been for a devastating car accident a week prior, I would of never had step foot into Ourisman Honda. However, the pleasant and satisfying experience I had thanks to Mr. Jose Amaya almost made prior, I would of never had step foot into Ourisman Honda. However, the pleasant and satisfying experience I had thanks to Mr. Jose Amaya almost made me grateful for the tragic event. The feeling I had driving home in my new Accord, knowing the incomparable deal I had been offered by Mr. Amaya, is truly one of a kind. Not only was Mr. Amaya's professionalism and generosity enough of a treat, he topped it off by introducing me to another great man, his Financial Manager, Mr. Robert Ku. The pair made my first car shopping experience very memorable and I am truly grateful for all the events that led to my walking into Ourisman that saturday afternoon. Mr. Amaya and Mr. Ku are a token to the dealership and have made Ourisman Honda my first choice when buying a car! More