Ourisman Honda
Bethesda, MD
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I feel I received a fair price without a lot of sales shenanigans. Mr mcKissock was very helpful throughout the process. Mr Blackwell in the service dept very professional too. shenanigans. Mr mcKissock was very helpful throughout the process. Mr Blackwell in the service dept very professional too. More
We bought a new Honda Fit from Jose Amaya. He was he perfect combination of being very helpful, yet not overly aggressive. He was pretty straightforward about the benefits and limitations of the car. It perfect combination of being very helpful, yet not overly aggressive. He was pretty straightforward about the benefits and limitations of the car. It is the best to be really honest, because Honda's in general, and the Fit in particular, have a lot going for them, so there is no need for the "hard sell." We don't like a lot of drama in buying a car or to feel like the salesman is pressuring us. So for us, working with Jose was perfect. A very smooth, easy purchasing experience. More
Ourisman is service oriented. Everyone is welcoming. They have a can-do approach and aim to please. This is my fourth vehicle from Ourisman. You get to know the employees by name. Many have been ther They have a can-do approach and aim to please. This is my fourth vehicle from Ourisman. You get to know the employees by name. Many have been there for a number of years. There's continuity. Feels like family. Why else would I keep coming back? More
Robert was first-rate from beginning to end. He was honest, efficient and met every one of his commitments. We would definitely go back to him for any future purchases from this dealer. honest, efficient and met every one of his commitments. We would definitely go back to him for any future purchases from this dealer. More
This is our second new Honda purchase from this This is our second new Honda purchase from this dealership. They make it easy to negotiate a reasonable price, giving the dealer a fair profit and This is our second new Honda purchase from this dealership. They make it easy to negotiate a reasonable price, giving the dealer a fair profit and the buyer a fair price. The business and finance aspects of the deal are low pressure and efficient. All in all doing business with this dealership provides a reasonable and pleasant experience. More
This is the second car I purchased from Hai in the last year, and he made it painless every time. He spent time to figure out which car is right for me and my family. We needed a car for my son who is go year, and he made it painless every time. He spent time to figure out which car is right for me and my family. We needed a car for my son who is going to college next year, and Hai recommended the Honda Civic. I will definitely tell all my friends about Ourisman Honda. More
Had a great experience purchasing a 2013 Honda Pilot from Steve Young. I am a repeat customer, and was turning in a vehicle at the end of a lease, but this was my first time buying as opposed to leasing. S Steve Young. I am a repeat customer, and was turning in a vehicle at the end of a lease, but this was my first time buying as opposed to leasing. Steve was efficient, and very knowledgeable about the car. All-in, I was in and out within 4 hours, including all paperwork and a lengthy test drive. More
On January 5, 2013, I took my 1999 Honda Civic 2 door sedan in for service and Luis Campos assisted me. He was very professional and courteous. After receiving the service report, I decided to consider t sedan in for service and Luis Campos assisted me. He was very professional and courteous. After receiving the service report, I decided to consider trading in my 1999 Honda Civic (which I purchased at Ourisman Honda in Bethesda) for a new car. I approached Robert McKissick to ask him a question about the 2013 Honda Fit Sport. He provided excellent guidance and customer service. I felt comfortable asking him questions. He took me on a test drive and explained the car's features thoroughly. I did not feel pressured at all to make a decision. His name is not listed above so I cannot select it. It is because of my discussions with Robert that I felt comfortable purchasing the 2013 Honda Fit Sport yesterday. Jim Walker processed my paperwork very efficiently and explained the finance process thoroughly. A woman showed me the accessories that I could purchase and she, too, was professional, friendly, and knowledgeable. Unfortunately, I do not recall her name and cannot identify her from the list of names on your web site. I had a great and positive experience working with the staff I encountered during my visit at Ourisman Honda yesterday. Karen More
This is my second experience of buyging cars at HONDA. I had not been disappointed with my first CRX 17 years ago. Then after trying different brands among one a Luxury Brand (from which I had been disappoi had not been disappointed with my first CRX 17 years ago. Then after trying different brands among one a Luxury Brand (from which I had been disappointed, I returned to Honda buying a New CRV 2013 for my retirment present. As a retiree I wanted a car that last, that does not cost you a fortune in repair and that is comfortable and quite predictable as I plan to travel a lot. What make me decide to buy the CRV: Before I retired I work for a big agency; there are more more then 3000 cars in the garages and packing lot. As I was parking each day, I have been impressed by the number of CRV in the garage. Over the last two year this was a burst of CRV. That convinced me to buy a CRV also. My previous car was a $68,000 luxury that was very nice and comfortable but unpredictable and very expensive in maintenance and repair. I could not trush that car anymore and I remember my first car with HONDA (CRX). At that time that I could only afford. Consequentlly as I am retiring, I want a car that does not cost me an arm and leg in maitenance and repair and is more often on the road then in the garage for repair. I have found the new CRV as fun and enjoyable to drive as my previous more expensive car. More