Ourisman Honda
Bethesda, MD
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Great customer service! I went in to lease a 2015 Honda Accord (first time leasing) and had a terrific experience! Jose was very accommodating of my questions, and the back o I went in to lease a 2015 Honda Accord (first time leasing) and had a terrific experience! Jose was very accommodating of my questions, and the back office staff were also great. I've been driving my new car for a week now, and I'm very pleased with it. I had been told by a co-worker that Ourisman gives great service, and she was right! If things continue to go well, I will probably come back for a new car when my lease is up. More
The Ourisman Way is the Way to Go! Everyone is very friendly and helpful even when you're there to see someone else. I really appreciate all the help I received. I am a first time car Everyone is very friendly and helpful even when you're there to see someone else. I really appreciate all the help I received. I am a first time car buyer but I know how salespeople can pressure consumers into buying things they don't really want. Here at Ourisman Honda of Bethesda, I didn't feel pressured. Instead, everyone made me feel as though they were looking out for me and giving me the best option for my family and my wallet! P.S. RAY TURNER IS THE BEST DOT COM!!! More
Okezie Iheme at Ourisman Honda in Bethesda Okezie at Ourisman Honda gave great service. He was very helpful and did not pressure us to make a deal but did whatever he could do to get us the bes Okezie at Ourisman Honda gave great service. He was very helpful and did not pressure us to make a deal but did whatever he could do to get us the best deal. Is is very knowledgeable and helpful. He is also very honest and did not try to scam us. I would recommend anybody looking to buy a new or used care to visit Okezie Iheme at Ourisman Honda in Bethesda. More
Got another car from Ourisman I'll tell you guys this, these guys are the real deal for service and creating the experience. My Customer Loyalty for Ourisman has stemmed back as fa I'll tell you guys this, these guys are the real deal for service and creating the experience. My Customer Loyalty for Ourisman has stemmed back as far as 9 Years and I will continue to do so. Yesterday I purchased my 3rd Vehicle from the same group of guys, Diego & Sergio. When I come here even though I am here to do business or service, it's like coming to see friends. I've known these guys for years and I wouldn't have another Honda dealer sell me a vehicle. These guys offer the up most unsurpassed customer service I have yet experienced. The rapport I have built allows for that sense of trust and not feeling apprehensive in any means during the purchase. I'll add one more person to the mix, Shazia who did my Finance part. She was very very nice, I enjoyed signing my purchase away. She had a great happy bubbly demeanor. Thanks Diego, Sergio & Shazia for my 2015 Honda Civic Si. I'll be back in a few years. :) More
2015 Odyssey EX I have been an unconditional fan of Honda cars for the last 28 years, so the determining factor when I buy a new car is service, not the car. When the I have been an unconditional fan of Honda cars for the last 28 years, so the determining factor when I buy a new car is service, not the car. When the time came for me to replace my old Odyssey with a new one, Chris Lin did what he had to do, in a style that suited my own personality, to make me want to stay with Ourisman Honda, even though the competition was willing to continue making counter-offers. More
Purchased 2014 Honda CRV You need to be at this dealership. Ask for Raul Bopp. No kidding, he will treat you like a king. The guy is excellent and knowledgeable of the trade. You need to be at this dealership. Ask for Raul Bopp. No kidding, he will treat you like a king. The guy is excellent and knowledgeable of the trade. His customer service is superb. I was dazed how effectively he handled may purchased transaction of New Honda 2014 CRV even at odd hour of the day (8:00 pm). Please give this guy a raise, he deserves it. More
Go to Ray Turner! As someone who has been in the marker to buy a car for a while, I'm glad I waited to purchase my baby. I've only been wary of salesmen and didn't have As someone who has been in the marker to buy a car for a while, I'm glad I waited to purchase my baby. I've only been wary of salesmen and didn't have a great experience at another dealer. However, I met my dealer fairy, Ray Turner. He let my indecisive self take my time and gave me options without being pushy or rushed. Ray listened to my needs and gave me some options. My husband and I were truly impressed by his outstanding customer service. Even after I purchased my vehicle, he followed up to make sure that I was happy with my new ride. Kudos to him! On another note, I left Ray walking on air but wasn't too happy when I left the finance department afterward. Unlike working with Ray, I felt pressured into getting options that I did not need which made my awesome experience go down hill. More
Positive car-buying experience I purchased a Honda Fit at Ourisman Honda and am very satisfied with my experience. My car hunt was not a particularly fun process, other dealerships I purchased a Honda Fit at Ourisman Honda and am very satisfied with my experience. My car hunt was not a particularly fun process, other dealerships were kind of scummy and vague about pricing - throwing in all these "incentives" that after closer consideration I no longer qualified for. As a female buyer, I often felt that I was not taken seriously or was constantly being upsold for features that I didn't even want. This Ourisman dealership was very professional and clear about full out-the-door pricing from the beginning. I did not feel pressured to upgrade and look at models that were beyond my ideal budget or necessary features. I did a good bit of research and was not able to match the Ourisman price. The actual purchasing process was very easy and professional. I'd definitely recommend this place for future car-buyers - if you are interested in Hondas or even if you are interested in competitor vehicles (I didn't think Honda was within my $ range at first)- it's worth a visit. More
In the service department, Mr. Luis Campos is the expert! I have been tat Ourisman Honda in Bethesda a number of times. Mr. Campos was always courteous efficient and professional. He answered all of my questi I have been tat Ourisman Honda in Bethesda a number of times. Mr. Campos was always courteous efficient and professional. He answered all of my questions. Give the kid a raise! More
car purchase After getting in touch amby phone and by email with Ray, my husband and I drove from Virginia to pick up Honda Odyssey. when we got there, the dealer After getting in touch amby phone and by email with Ray, my husband and I drove from Virginia to pick up Honda Odyssey. when we got there, the dealer didn't want to honor the price that we discussed saying that this paricular car has some extras. I was very upset that this was not previously discussed with me. Waist of our time! I would rather pay $200 more and do business with honest people. More