Ourisman Honda

Warranty, not even worth it at Ourisman My girlfriend leased a Honda in Florida and was in love with the side mirror camera. We recently moved to Maryland in the winter, and there were still My girlfriend leased a Honda in Florida and was in love with the side mirror camera. We recently moved to Maryland in the winter, and there were still no issues. In the summer (Which was far milder than the 120 degree summers the car was used to, the side mirror became fogged and looked as if Vaseline had been smeared across the lens. As it is under lease, and extremely under warranty, less than 15,000 miles in two years we figured that getting it repaired would be a non-issue. Instead it was a nightmare. We left the vehicle and returned an hour later when we were told to come pick it up. They had done nothing with the vehicle. They told us that there was nothing wrong with the camera according to their computer diagnostics. This was when we had to explain that you didn't need a computer to see the problem. They pulled up a newer vehicle and its camera was flawless, so they pulled up a customers vehicle with more miles than my gf's and showed how the "older" cameras "just look that way." Working in the car industry I backed off and let her handle the situation, as I knew that if it was not my car, they would not listen to me. They brought out Gary McDade, a class A jerk. He backed her into a corner and kept telling her that she "felt" it wasn't working. She is a data person, and not a feelings person. When I saw her starting to cry after Gary kept shouting that it was her feelings I lost it on him. I pointed out how it was not feelings it was their terrible product and their terrible warranty that resulted in this situation, not anyone's feelings. He asked me, "How much do you pay on the car." I responded, "Do you REALLY want to go down that road?" He said yes, So I took his card. And here we are today. Don't do business with this store, and don't do service with Gary McDade, he wanted you to know. More

Great buying experience at Ourisman with Julio Pardo Just bought a (barely) used 2015 CRV from Julio Pardo at Ourisman--our third Honda from Ourisman! We walked in and were met by Julio Pardo. The proc Just bought a (barely) used 2015 CRV from Julio Pardo at Ourisman--our third Honda from Ourisman! We walked in and were met by Julio Pardo. The process was very very smooth. Julio was low pressure and he found out our goals and desires in terms of our next car. All went well, including test drive, purchase contract (negotiating and writing) and running through the finance office. Thanks Julio for making it low stress and high satisfaction! We will bring it to Ourisman for regular service, as we have with the other two cars.. Get ready, Dan Jennings! Thanks again. More

New Honda CRV I did an Internet search through True Car and found Ourisman Honda. They had the car I wanted and gave me a better price than their price on True Car. I did an Internet search through True Car and found Ourisman Honda. They had the car I wanted and gave me a better price than their price on True Car. The sales force was efficient and worked hard to get my car ready and get us home. More

Purchase of a new 2015 Honda Accord from Jose Amaya. I recently purchased a brand new 2015 Honda Accord from Jose Amaya. He is a great sales person, very helpful, knowledgeable, professional, and polite. I recently purchased a brand new 2015 Honda Accord from Jose Amaya. He is a great sales person, very helpful, knowledgeable, professional, and polite. I hope the service team will have similar friendly attitude and knowledge in servicing my new car in the future with honesty. I am looking forward to have a long term and pleasant relationship with Ourisman Honda More

Awesome! Hi My name is Lisa. I just purchased my 2015 Accord EX L -V6 from Ourisman Honda and it was an awesome experience. Jose Amaya the Internet Sales Man Hi My name is Lisa. I just purchased my 2015 Accord EX L -V6 from Ourisman Honda and it was an awesome experience. Jose Amaya the Internet Sales Manger was awesome to work with. He helped me achieve my goal of obtaining the car of my dreams! He was nice, polite, knowledgable and very professional. Thirteen years ago I purchased my first car, 2002 Accord EX...an awesome experience then, and now. I'm sure I'll be a 3peat customer! More

Great buying experience We bought a new Honda Accord from Ourisman Honda in Bethesda about a week ago and had a most pleasant experience. Adam Cooper is an excellent salesma We bought a new Honda Accord from Ourisman Honda in Bethesda about a week ago and had a most pleasant experience. Adam Cooper is an excellent salesman. He is very knowledgeable and patient. He answered all our questions. His manager accommodated our requests. Everyone we dealt with was very professional and pleasant. We are happy with our purchase. More

Great customer service! I went in to lease a 2015 Honda Accord (first time leasing) and had a terrific experience! Jose was very accommodating of my questions, and the back o I went in to lease a 2015 Honda Accord (first time leasing) and had a terrific experience! Jose was very accommodating of my questions, and the back office staff were also great. I've been driving my new car for a week now, and I'm very pleased with it. I had been told by a co-worker that Ourisman gives great service, and she was right! If things continue to go well, I will probably come back for a new car when my lease is up. More

The Ourisman Way is the Way to Go! Everyone is very friendly and helpful even when you're there to see someone else. I really appreciate all the help I received. I am a first time car Everyone is very friendly and helpful even when you're there to see someone else. I really appreciate all the help I received. I am a first time car buyer but I know how salespeople can pressure consumers into buying things they don't really want. Here at Ourisman Honda of Bethesda, I didn't feel pressured. Instead, everyone made me feel as though they were looking out for me and giving me the best option for my family and my wallet! P.S. RAY TURNER IS THE BEST DOT COM!!! More

Okezie Iheme at Ourisman Honda in Bethesda Okezie at Ourisman Honda gave great service. He was very helpful and did not pressure us to make a deal but did whatever he could do to get us the bes Okezie at Ourisman Honda gave great service. He was very helpful and did not pressure us to make a deal but did whatever he could do to get us the best deal. Is is very knowledgeable and helpful. He is also very honest and did not try to scam us. I would recommend anybody looking to buy a new or used care to visit Okezie Iheme at Ourisman Honda in Bethesda. More

Got another car from Ourisman I'll tell you guys this, these guys are the real deal for service and creating the experience. My Customer Loyalty for Ourisman has stemmed back as fa I'll tell you guys this, these guys are the real deal for service and creating the experience. My Customer Loyalty for Ourisman has stemmed back as far as 9 Years and I will continue to do so. Yesterday I purchased my 3rd Vehicle from the same group of guys, Diego & Sergio. When I come here even though I am here to do business or service, it's like coming to see friends. I've known these guys for years and I wouldn't have another Honda dealer sell me a vehicle. These guys offer the up most unsurpassed customer service I have yet experienced. The rapport I have built allows for that sense of trust and not feeling apprehensive in any means during the purchase. I'll add one more person to the mix, Shazia who did my Finance part. She was very very nice, I enjoyed signing my purchase away. She had a great happy bubbly demeanor. Thanks Diego, Sergio & Shazia for my 2015 Honda Civic Si. I'll be back in a few years. :) More