Ourisman Honda

Excellent service Just purchased a car today, let me tell Oscar is the best, also Carmen Wells with the financial part was outstanding. Gave a great deal on my trade in Just purchased a car today, let me tell Oscar is the best, also Carmen Wells with the financial part was outstanding. Gave a great deal on my trade in and the monthly payments. More

Great experience I had a great experience with Ourisman Honda of Bethesda. The salesman Oscar was very professional. He answered all my questions and always maintained I had a great experience with Ourisman Honda of Bethesda. The salesman Oscar was very professional. He answered all my questions and always maintained contact with me from the beginning of the sale until the very end. He really went the extra mile to get me a fantastic price on an excellent vehicle. I would highly recommend this dealership and Oscar in particular. Andrew M. More

Internet Pricing Bait & Switch As you have read from multiple folks - they commit to a price over email and then when you come in the price is different. They do this by saying t As you have read from multiple folks - they commit to a price over email and then when you come in the price is different. They do this by saying they have a $1000 accessory package added to the car that they cannot remove and they add this amount to the "agreed" price of the car. Waste of everyones time - they want to exhaust you and have you give in. More

Completely incompetent service technicians Run, don’t walk, away from this dealer. We have had nothing but negative experiences with this dealer and they put our lives at risk with their negli Run, don’t walk, away from this dealer. We have had nothing but negative experiences with this dealer and they put our lives at risk with their negligence and incompetence. They consistently failed to address or fix problems with our 2016 Odyssey that we brought to their attention, and would have to bring our van in multiple times and ask them to actually put a little effort in and fix the problem. The final straw was a few weeks ago when we asked them to check one of our tires as it kept losing air. They did not check it. Fast forward a week and we get a flat tire while going 65 mph on the highway when a nail that clearly had been in the tire for months came out. Luckily we did not get into an accident. They obviously did not check the tire as they would have seen the nail, as it was smack in the middle of the tire, and could have removed and patched the hole. This would have been much safer for us, not to mention much less expensive than paying for roadside assistance and buying a new tire for a 3 year old car with less than 10k miles. The service technicians are completely incompetent and lazy. More

" 6 Stars!!" After visiting several Honda dealers we decided buy our 2019 Honda CR-V Touring at Ourisman Honda In Bethesda because the price that we got from GIOVA After visiting several Honda dealers we decided buy our 2019 Honda CR-V Touring at Ourisman Honda In Bethesda because the price that we got from GIOVANNI DE JOYA, Internet/New cars sales consultant, was honored by DIEGO GONZALEZ, New car sales manager. They both made our experience of car buying much better than we anticipated. Giovanni is an exceptional sales man who really cares for his costumers, he was very professional, honest, friendly and courteous throughout the process. His manager Diego was also very friendly, not-pushy at all, he did not use pressure tactics, very professional, honest and courteous. They were extremely helpful. We went for a couple of test drives to be sure that we understood every electronic and manual function of the car and how to get the best of them. Thanks Diego and Giovanni for the tutorials and the time you spent with us!. ANTHONY OMAN finance manager was great! he was helpful, professional and polite. The process was very quick and easy. Then sales team, including Giovanni, Diego and Anthony helped provide us the a great price including everything we were looking for. We leave the dealership as a happy customers for the outstanding service we received and we would highly recommend this dealership to anyone with the help of Giovanni, Diego and Anthony. We wanted to say again "thank you" More

Car purchase Stan Gans provided us with courteous, low-key, respectful, informative and entertaining service that made our car buying experience highly positive. T Stan Gans provided us with courteous, low-key, respectful, informative and entertaining service that made our car buying experience highly positive. The other staff members were highly efficient in completing paperwork and explaining the car features, and this too added to an overall positive experience. More

Loved working with Stan! My husband and I were referred to Stan by a friend who has bought half a dozen Hondas and Acuras from Ourisman over the years. Stan did not let us dow My husband and I were referred to Stan by a friend who has bought half a dozen Hondas and Acuras from Ourisman over the years. Stan did not let us down! We came to him with a low price from another dealer, and he matched it plus threw in some added features. The process was as painless and quick as car buying can be. We love our new 2018 Honda CR-V Ex-L 4wd! Thank you Stan and everyone at Ourisman! -Michelle and Kyle R. More

Stan the legend When I asked who to buy a new car from, I was told Stan Gans. He lived up to his reputation with a great deal. When I asked who to buy a new car from, I was told Stan Gans. He lived up to his reputation with a great deal. More

Great service This is the 7th vehicle we have bought or leased from Ourisman Honda in Bethesda. They have always treated us fairly and the customer service has bee This is the 7th vehicle we have bought or leased from Ourisman Honda in Bethesda. They have always treated us fairly and the customer service has been outstanding. Stan is a wonderful sales associate. More

Stan is still THE MAN at Ourisman Walked into the dealership and was delighted to see that Stan Gans - who had sold us a Civic in 2008 - was waiting to greet us. He is all about the cu Walked into the dealership and was delighted to see that Stan Gans - who had sold us a Civic in 2008 - was waiting to greet us. He is all about the customer - friendly but direct and businesslike, fully attuned to our needs. He made everything happen quickly and with no hassles. Why buy from anyone else? When we picked up the vehicle, Stan was assisted by Dave who ran us through all the tech in the car. We appreciated his thorough, clear explanations. The car was delivered clean and ready to go. Ourisman got us the exact car we wanted with almost no wait time. A great transaction all around. More