Ourisman Honda
Bethesda, MD
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Javier was so easy to work with - we were so lucky to have him guide us through this process. He is very knowledgeable and personable. I would definitely work with him again. have him guide us through this process. He is very knowledgeable and personable. I would definitely work with him again. More
My wife and I truly enjoyed working with Javier Paniagua to buy our most recent family vehicle. He was super responsive to our initial inquiries, and clearly answered all of our follow up questions. He di to buy our most recent family vehicle. He was super responsive to our initial inquiries, and clearly answered all of our follow up questions. He did so without ever making us feel pressured, even as we spent a few weeks in initial email communications with him. Javier also adapted quickly when we realized we had free time on an upcoming Saturday morning to visit the dealership, giving us updated offers on two new vehicle types we were interested in. And what impressed us the most was when we actually came into the dealership. Javier was the best sort of salesperson -- he made us feel totally comfortable from the minute we arrived. He showed us the car, helped us take our test drive, and then guided us through the entire buying process, including working with his manager Sergio Laguna to match a lower price offered by another seller. It was one of the smoothest car shopping and buying experiences we've ever had. Then, once we signed the papers, he took time to educate us in more detail and personally helped us program multiple custom settings on our new vehicle. We are thrilled with our shiny new car and would unqualifiedly recommend Javier to anyone for a low pressure, rewarding experience. More
We really enjoyed working with Javier Paniagua to buy our most recent family vehicle. He was super responsive to our initial inquiries and in answering our follow up questions. He never made us feel pressu most recent family vehicle. He was super responsive to our initial inquiries and in answering our follow up questions. He never made us feel pressured, even as we took a few weeks in our communications with him Javier adapted quickly when we told him we had some free time on an upcoming Saturday, including sending us updated offers on two new vehicle types we were interested in. But the best part was when we came to the dealership. Javier made us feel comfortable from the moment we arrived. He showed us the vehicle, helped us take our test drive, and guided us through the entire buying process, including working with his manager to match an offer from a competing seller. It was a very smooth and no-hassle experience. Then, after we signed the papers, Javier took time to teach us about the vehicle in detail including personally helping set up multiple custom driving features. We are thrilled with our shiny new car and would unreservedly recommend Javier to anyone looking for a low pressure, rewarding experience. More
Javier is a very good salesperson. He was extremely helpful and was very knowledgeable about the models we were interested in. Had all the answers and was honest. No pressure. It was a few weeks betw helpful and was very knowledgeable about the models we were interested in. Had all the answers and was honest. No pressure. It was a few weeks between our initial visit and when we returned to purchase and he was completely understanding. I would highly recommend working with him when you are ready to purchase a Honda. More
Javier was fantastic. He was patient and kind and exceptionally helpful. He made sure I understood all of the new features on my car. He made the experience easy! exceptionally helpful. He made sure I understood all of the new features on my car. He made the experience easy! More
Javier went above and beyond to help us buy our new car. We arrived at the dealership an hour before closing, and unfortunately our test drive, numerous questions, and the transaction itself all went over a We arrived at the dealership an hour before closing, and unfortunately our test drive, numerous questions, and the transaction itself all went over an hour past closing. We felt badly keeping everyone late, but Javier and his helpful colleagues all assured us they didn't mind. Javier was able to answer all our questions but didn't pressure us like sales people at another Honda location did. Also, he brought the car to our home--again, after hours--and stayed until we felt 100% comfortable with all the new technology. We would absolutely recommend Javier to a friend. More
Javier Paniagua made my Honda buying process fun and smooth. He's a really helpful, knowledgeable guy and has a friendly, down-to-Earth personality to boot. Would definitely recommend purchasing from t smooth. He's a really helpful, knowledgeable guy and has a friendly, down-to-Earth personality to boot. Would definitely recommend purchasing from this location and dealing with Javier, specifically! More
Javier is great to work with, very helpful and knowledgeable. He was always wiling to help and respond to questions. I would highly recommend Ourisman Honda Bethesda to everyone. knowledgeable. He was always wiling to help and respond to questions. I would highly recommend Ourisman Honda Bethesda to everyone. More
When I was looking for a Honda CRV to lease, Javier Paniangua was highly recommended, and I now understand why. I couldn't have found a better salesman. He was helpful, knowledgeable and so patient. Paniangua was highly recommended, and I now understand why. I couldn't have found a better salesman. He was helpful, knowledgeable and so patient. I was amazed how much time he spent with me, especially on the demo drive. He really made the entire process so easy and was such a pleasure to work with. More
A monumental customer service received from Javier Paniangua - Javier is out of the ordinary sales person. He is so empathetic and willing to help. Trustworthy, high quality service, good guidance hel Paniangua - Javier is out of the ordinary sales person. He is so empathetic and willing to help. Trustworthy, high quality service, good guidance helping to decide which is best for you, high ethical standard, good follow-up, post-sale service. He dedicated full attention to my request and make everything easier. I recommend him 100% if you go to Ourisman Honda in Bethesda. More