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120 Reviews of Battlefield Ford - Service Center
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April 23, 2022
Went in for “the works” at 1130 hours. There was some kind of mixup and I didn’t get out until around 1330 hours. The staff was nice and professional. The waiting area was clean and the There was some kind of mixup and I didn’t get out until around 1330 hours. The staff was nice and professional. The waiting area was clean and they had free wifi More
by traftonparr
Employees Worked With
Ink
November 26, 2021
Great service Great employees that wereMore than Great service Great employees that were More than willing to provide helpful services to clients Great service Great employees that were More than willing to provide helpful services to clients More
by Rbrodkorb
Employees Worked With
Tamara and Brent
August 09, 2021
Good service management.Identified problem right away. Good service management. Identified problem right away. But my car got lost in the shuffle. Spent a little more time than necessary. But managemen Good service management. Identified problem right away. But my car got lost in the shuffle. Spent a little more time than necessary. But management was quick to resolve the issue More
by bartelsdt51
Employees Worked With
David
August 07, 2021
Absolutely amazing service department who has always gone out of their way to take care if me. All the advisors are extremely knowledgeable and provide excellent customer service everytime I'm in. I've been out of their way to take care if me. All the advisors are extremely knowledgeable and provide excellent customer service everytime I'm in. I've been offered rides home and a loaner vehicle when they had to keep my car for a few days. I feel safer knowing that Ford techs are working on my vehicle. More
by jones335
Employees Worked With
Ty, Kenny, Tamara, Emily
August 06, 2021
Unfortunately I purchased a Ford Transit Van here and I’m sitting in the waiting room three days after dropping off with appointment waiting again for my air conditioning to be fixed in August heat. Did I m sitting in the waiting room three days after dropping off with appointment waiting again for my air conditioning to be fixed in August heat. Did I mention this is the THIRD time in for air conditioning not working. Third time and now I’m being charged for bad compressor installation first time in. Bad attitude and no rental availability is latest treatment and ply to just get me to go away and not bother them. Whatever you do don’t come here for service. Call Emily at 703-369-3702 to let her know how pissed you would be in a similar situation More
by Jed
Employees Worked With
Emily
August 05, 2021
I have been dealing with David in service for over 8 years. I have had to come back and have anyone but his service crew at Battlefield. Super Service! years. I have had to come back and have anyone but his service crew at Battlefield. Super Service! More
by rpomietto
Employees Worked With
David in the Service Department
