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Battlefield Ford - Service Center

Manassas, VA

4.6
120 Reviews

120 Reviews of Battlefield Ford - Service Center

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October 06, 2022

Everyone was professional, knowledgeable and courteous. They completed the job in a timely manner. Thanks More

by Mycure99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett 5 star
Oct 06, 2022 -

Ourisman Ford of Manassas responded

Thank you for the wonderful feedback about our Ourisman Ford of Manassas team! It was our privilege to serve you and we hope we have the opportunity to do so again in the future!

October 05, 2022

Thanks John for the quick and efficient service as always. Top notch! Best service in town with no hassle More

by mlwebster18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Oct 05, 2022 -

Ourisman Ford of Manassas responded

Wow! Thank you so much for leaving John and the team such a great review! We look forward to seeing you again! - Ourisman Ford of Manassas

September 28, 2022

Have been a customer of-(Battlefield/Ouirsman Ford) for over 10yrs. They always provide excellent customer service. The Service Manger David and service rep Emily are standouts with their service. More

by CJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David / Emily
Sep 29, 2022 -

Ourisman Ford of Manassas responded

Having you as a loyal Ourisman Ford of Manassas customer for so many years means the world to us, CJ! David, Emily, and the team look forward to providing more experiences like this for years to come! Thank you!

September 24, 2022

I purchased a new 2021 Ford Ranger from this dealership as an out of state buyer; it was delivered to my residence. Contrary to the same model vehicle I test drove, my ranger was experiencing unusual trans More

by abell1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brett, David Ledgere
Sep 26, 2022 -

Ourisman Ford of Manassas responded

Thank you for reaching out. I'm sorry to hear you're not satisfied with your vehicle and would like the opportunity to discuss this situation with you in greater detail. If you have a moment, would you please contact me directly? Thanks again, Chris Legg - Marketing Manager - (571) 778-6088

Sep 26, 2022 -

abell1 responded

I appreciate you reaching out, is there a time that is most convenient for you? Thank you -Anthony

September 10, 2022

I was greeted by Emily when I brought my Ford in for emissions testing. I didn't have an appt.-- I was a 'walk in'. After checking me in, Emily began walking with me and I stopped to use the ladies room More

by Hybrid17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Sep 12, 2022 -

Ourisman Ford of Manassas responded

Thank you for taking the time to share your review. We're so happy that Emily worked hard to cater to your needs. We appreciate you as a customer and hope you share your experience with friends and family! -Ourisman Ford of Manassas

August 17, 2022

Good service and reasonable prices for quality work along with good communication while services are being done More

by Jamesmcpepin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett and Tamara
Aug 18, 2022 -

Ourisman Ford of Manassas responded

We appreciate you taking the time to leave Ourisman Ford of Manassas this review, James! We hope you continue to visit our team and look forward to more five-star experiences in the future!

July 26, 2022

Service good. Would have given a five if they had rotated my tires. They usually rotated the tires without me telling them to do so. More

by bmartin4238
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett is all I know.
Jul 28, 2022 -

Ourisman Ford of Manassas responded

Thank you for the review. We apologize that the tire rotation was overlooked and will make sure this feedback is passed along to the team. Take care and thanks again for your business!

July 12, 2022

polite and friendly people clean and tidy shop professional work ethic quality workmanship and comparable pricing More

by fdsilver@aol.com
Recommend Dealer
Yes
Employees Worked With
Brett
Jul 13, 2022 -

Ourisman Ford of Manassas responded

Thank you for the fantastic feedback! We appreciate you visiting us here at Ourisman Ford of Manassas and hope to see you again next time!

May 21, 2022

Great experience the staff is friendly and helpful! I will only bring my vehicles to Ourisman Ford of manassas. More

by 1023nbborg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily, Nick
May 24, 2022 -

Ourisman Ford of Manassas responded

We're so honored to be your go-to automotive resource and appreciate the awesome five-star review! We look forward to assisting you again at Ourisman Ford of Manassas! Thank you!

May 18, 2022

I took my Explorer to have it serviced, the works and tire balance. My service advisor Brett took care of everything, promptly and while ensuring I was completely satisfied with the service. More

by comnav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
May 19, 2022 -

Ourisman Ford of Manassas responded

Thank you for choosing Ourisman Ford of Manassas! We're so happy that Brett stepped up and worked on all of your vehicle issues! We look forward to seeing you back!

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