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Battlefield Ford - Service Center

Manassas, VA

4.6
121 Reviews
Call Service Center (703) 594-4390

121 Reviews of Battlefield Ford - Service Center

Sort by
May 27, 2023

very nice, clean, and elegant. Everything went well, the process was seamless and enjoyable. Thanks. More

by velezgloria40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remember names but every body were very cordial and professional
Report | Print
May 30, 2023 -

Ourisman Ford of Manassas responded

Thank you for sharing your kind review! We look forward to seeing you next time at Ourisman Ford of Manassas!

April 28, 2023

Everything went well , Looks like prices were reasonable. Will reconvened Ourisman Ford of Manassas . the end More

by Wild Mountain Honey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irene Shtock
Report | Print
May 01, 2023 -

Ourisman Ford of Manassas responded

We appreciate you taking the time to share your positive experience at Ourisman Ford of Manassas! We're glad that everything went smoothly and that pricing was reasonable. We look forward to serving you again in the future! Thank you!

May 01, 2023 -

Wild Mountain Honey responded

You're Welcome Ourisman Will recommended Ourisman Ford of Manassas

February 21, 2023

They always treat me with professionalism and respect. Their commercial truck department is worth the wait. More

by r.justus94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Marine
Report | Print
Feb 22, 2023 -

Ourisman Ford of Manassas responded

We're so glad you enjoyed your experience! Thank you for being an Ourisman Ford of Manassas customer!

February 21, 2023

They diagnosed the problem and fixed it to my satisfaction. I will come back to them in the future. More

by shalb14374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irene Shtock
Report | Print
Feb 22, 2023 -

Ourisman Ford of Manassas responded

Thanks for giving us the opportunity to earn your business! We appreciate the review and look forward to serving you again in the future! - The Ourisman Ford of Manassas Team

February 18, 2023

It was a nice experience, and friendly, it was worth it. we are happy with our purchase More

by vasquez fabiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Report | Print
Feb 21, 2023 -

Ourisman Ford of Manassas responded

We're happy to hear you had a pleasant visit with our team, Vasquez! Thank you for choosing Ourisman Ford of Manassas and please don't hesitate to reach out if we can be of service again in the future!

Feb 22, 2023 -

vasquez fabiano responded

It was a nice experience, and friendly, it was worth it. we are happy with our purchase

January 18, 2023

Amazing service from Josh! He was professional, extremely helpful, and made the process seamless and pleasant. Another excellent visit to Ourisman Ford of Manassas for my 20' R More

by REPTAR
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Jan 19, 2023 -

Ourisman Ford of Manassas responded

Thank you for trusting the Ourisman Ford of Manassas team with the care of your Raptor! We're glad to hear Josh made your recent visit a pleasant one and we look forward to seeing you again next time. Take care!

December 08, 2022

I went in for a recall on my brakes. It’s been over two months, never got a call back or anything regarding status. More

by That1guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
Report | Print
Dec 09, 2022 -

Ourisman Ford of Manassas responded

Thanks for providing this feedback. Our customer care team takes these issues seriously and wants to make sure this gets resolved for you. We would like to connect with our Service Management team to address this issue. Can you contact me directly at (571)778-6088 or email at ourismanfordcares@ourisman.com so I can get more information from you to provide to our Service Director. Thank you - Chris Legg - Marketing Manager

November 11, 2022

Great fast turnaround. We appreciate the service. The service team was very responsive and thorough. More

by befmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Report | Print
Nov 11, 2022 -

Ourisman Ford of Manassas responded

This is what we love to hear! Thank you for visiting our team at Ourisman Ford of Manassas!

November 10, 2022

Julian is the best of the best! He went above and beyond to help me in my urgent need for tires on the same day I talked to him. I will definitely be back at Quick Lube for servic More

by bsfisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irene Shtock
Report | Print
Nov 11, 2022 -

Ourisman Ford of Manassas responded

Julian is thrilled that they've earned your business and made this a five-star experience! We look forward to assisting you again during your next service visit! Thank you! - Ourisman Ford of Manassas

November 10, 2022

Took care of my car and took care of me needing transportation. I had recalls that another dealer didn’t seem to ever have any parts or time to service it for a long time. More

by mabarker4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name.
Report | Print
Nov 11, 2022 -

Ourisman Ford of Manassas responded

We're happy we could help you take care of these recalls and appreciate you taking the time to tell us about your five-star service experience! Thank you for being an Ourisman Ford of Manassas customer!

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