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Battlefield Ford - Service Center

Manassas, VA

4.6
107 Reviews
Call Service Center (703) 594-4390

107 Reviews of Battlefield Ford - Service Center

Sort by
February 18, 2023

It was a nice experience, and friendly, it was worth it. we are happy with our purchase More

by vasquez fabiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Report | Print
Feb 21, 2023 -

Ourisman Ford of Manassas responded

We're happy to hear you had a pleasant visit with our team, Vasquez! Thank you for choosing Ourisman Ford of Manassas and please don't hesitate to reach out if we can be of service again in the future!

Feb 22, 2023 -

vasquez fabiano responded

It was a nice experience, and friendly, it was worth it. we are happy with our purchase

Helpful
January 18, 2023

Amazing service from Josh! He was professional, extremely helpful, and made the process seamless and pleasant. Another excellent visit to Ourisman Ford of Manassas for my 20' R More

by REPTAR
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Jan 19, 2023 -

Ourisman Ford of Manassas responded

Thank you for trusting the Ourisman Ford of Manassas team with the care of your Raptor! We're glad to hear Josh made your recent visit a pleasant one and we look forward to seeing you again next time. Take care!

Helpful
December 08, 2022

I went in for a recall on my brakes. It’s been over two months, never got a call back or anything regarding status. More

by That1guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
Report | Print
Dec 09, 2022 -

Ourisman Ford of Manassas responded

Thanks for providing this feedback. Our customer care team takes these issues seriously and wants to make sure this gets resolved for you. We would like to connect with our Service Management team to address this issue. Can you contact me directly at (571)778-6088 or email at ourismanfordcares@ourisman.com so I can get more information from you to provide to our Service Director. Thank you - Chris Legg - Marketing Manager

Helpful 1
November 11, 2022

Great fast turnaround. We appreciate the service. The service team was very responsive and thorough. More

by befmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Report | Print
Nov 11, 2022 -

Ourisman Ford of Manassas responded

This is what we love to hear! Thank you for visiting our team at Ourisman Ford of Manassas!

Helpful
November 10, 2022

Ourisman does a good job taking care of my 2022 ranger look forward to next service More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irene Shtock
Report | Print
Nov 11, 2022 -

Ourisman Ford of Manassas responded

We look forward to seeing you and your 2022 Ford Ranger at our Ourisman Ford of Manassas service center, Lee! Thank you for being our customer!

Nov 11, 2022 -

Lee responded

Ourisman did a good job taking care of my 2022 Ranger. Thanks.

Helpful
November 10, 2022

Julian is the best of the best! He went above and beyond to help me in my urgent need for tires on the same day I talked to him. I will definitely be back at Quick Lube for servic More

by bsfisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irene Shtock
Report | Print
Nov 11, 2022 -

Ourisman Ford of Manassas responded

Julian is thrilled that they've earned your business and made this a five-star experience! We look forward to assisting you again during your next service visit! Thank you! - Ourisman Ford of Manassas

Helpful
November 10, 2022

Took care of my car and took care of me needing transportation. I had recalls that another dealer didn’t seem to ever have any parts or time to service it for a long time. More

by mabarker4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name.
Report | Print
Nov 11, 2022 -

Ourisman Ford of Manassas responded

We're happy we could help you take care of these recalls and appreciate you taking the time to tell us about your five-star service experience! Thank you for being an Ourisman Ford of Manassas customer!

Helpful
October 06, 2022

Everyone was professional, knowledgeable and courteous. They completed the job in a timely manner. Thanks More

by Mycure99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett 5 star
Report | Print
Oct 06, 2022 -

Ourisman Ford of Manassas responded

Thank you for the wonderful feedback about our Ourisman Ford of Manassas team! It was our privilege to serve you and we hope we have the opportunity to do so again in the future!

Helpful
October 05, 2022

Thanks John for the quick and efficient service as always. Top notch! Best service in town with no hassle More

by mlwebster18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Oct 05, 2022 -

Ourisman Ford of Manassas responded

Wow! Thank you so much for leaving John and the team such a great review! We look forward to seeing you again! - Ourisman Ford of Manassas

Helpful
September 28, 2022

Have been a customer of-(Battlefield/Ouirsman Ford) for over 10yrs. They always provide excellent customer service. The Service Manger David and service rep Emily are standouts with their service. More

by CJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David / Emily
Report | Print
Sep 29, 2022 -

Ourisman Ford of Manassas responded

Having you as a loyal Ourisman Ford of Manassas customer for so many years means the world to us, CJ! David, Emily, and the team look forward to providing more experiences like this for years to come! Thank you!

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