Battlefield Ford - Service Center

Attention is nice and quick nice person Josh I recommend 👌he is nice person tanks 👌he is nice person tanks More

Josh was my technician that scheduled my vehicle for service. He was very thorough and kept tme advised of progress whole in maintenance. He also recommended a few additional requirements to consider service. He was very thorough and kept tme advised of progress whole in maintenance. He also recommended a few additional requirements to consider in light of milage. I was contacted (while waiting in the lounge) that the care was ready and Josh reviewed the results of the service. Well done and professional. Richard Pinto More

Happy with final job ok ok ok 0k ok ok ok ok ok ok alright!! alright!! More

This has been my dealership since 2018. I love the place. Everybody there is nice and friendly. I need to upgrade my navigation, what steps to take? I love the place. Everybody there is nice and friendly. I need to upgrade my navigation, what steps to take? More

The problem with a review just after the work has been done, is there isn't much time to judge on how well it was done. Need to give a gap between when the work is done and allow time to see if there is a done, is there isn't much time to judge on how well it was done. Need to give a gap between when the work is done and allow time to see if there is anything else to note after driving for a little while. More

Matt at Ourisman Ford of Manassas was very attentive and helpful. He answered all my questions and helped my car get serviced quickly and satisfactorily. helpful. He answered all my questions and helped my car get serviced quickly and satisfactorily. More

They fixed a number of recalls on my car. The service was prompt, fast, and very courteous, The service was prompt, fast, and very courteous, More

I brought my car in to have service work on the air conditioner system. They were expedient, did a perfect job and were cost effective. Also, kind and considerate. I would recommend them positively. conditioner system. They were expedient, did a perfect job and were cost effective. Also, kind and considerate. I would recommend them positively. More

friendly prompt service. on 2023 ford ranger wiring harness recall Cleared recall from the books. on 2023 ford ranger wiring harness recall Cleared recall from the books. More

In January 2022, I took my Ford F150 to this location. A road test found the water pump was leaking coolant. The total parts cost was $311.62. The labor cost was $1,180.60 The total amount was $1,396.68. A road test found the water pump was leaking coolant. The total parts cost was $311.62. The labor cost was $1,180.60 The total amount was $1,396.68. Note: There was a miscellaneous charge of $75.90 and a miscellaneous discount of $193.02 plus taxes. In May 2022, I took the same vehicle back to this location. Rodents had damaged the fuel line and the fuel line was replaced. The total parts cost was $533.97. The labor cost was $559.95. The total amount was $1,204.06. Note: There was a miscellaneous charge of $74.50 including taxes. In October 2022, I took the same vehicle back to this location. Rodents had damaged the air filter and chewed it apart. They replaced the air filter, cleaned out the air box, and performed mass air flow. The total parts cost was $108.65 The labor cost was $641.59. The total cost was $833.73. Note: There was a miscellaneous charge of $73.37 including taxes. In May 2023, I took the same vehicle back to this location. The alternator was replaced, the alternator wiring was repaired, and the battery was replaced. The total parts cost $584.97. The labor cost $809.78. There was a miscellaneous charge of $74.50 and a miscellaneous discount of $50.00 including taxes. The total amount was $1,457.95. This past week (June) I took the same vehicle to this location since the battery was dead. There were no parts available. They installed a battery disconnect so that I could disconnect the battery if the vehicle sits for extended times. There was no charge for this service. Overall, I paid a total of $4,892.42 for services rendered from January 2022 through June 2023. A total of $3,191.92 was for labor and $1,700.50 was for parts. Additionally, there were multiple miscellaneous fees. There appears to be a trend from this location charging exorbitant amounts for labor cost. Additionally, the receipts don't explain the miscellaneous fees. Mon Mothma, LLC, aka Ourisman Ford of Manassas, was incorporated on October 27, 2021 and has a listed agent Ryan Millot at address 3311 Holloman Road, Falls Church, VA. Agent Miller is listed as the sole director/operator for this business. More research is required to determine if this individual is the legitimate business owner and whether he operates his business fairly and honestly. More