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Battlefield Ford - Service Center

Manassas, VA

4.6
117 Reviews

117 Reviews of Battlefield Ford - Service Center

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August 17, 2023

The problem with a review just after the work has been done, is there isn't much time to judge on how well it was done. Need to give a gap between when the work is done and allow time to see if there is a More

by kbennington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beaver Ho
Aug 17, 2023 -

Ourisman Ford of Manassas responded

We appreciate the feedback and hope that the work provided by our team meets your expectations in the long run! Feel free to share any additional thoughts after some time has passed. Thanks again! - The Ourisman Ford of Manassas Team

August 08, 2023

Matt at Ourisman Ford of Manassas was very attentive and helpful. He answered all my questions and helped my car get serviced quickly and satisfactorily. More

by Emil M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 09, 2023 -

Ourisman Ford of Manassas responded

Hi Emil, it's great to know that Matt was able to provide you with the attentive and helpful service we strive for at Ourisman Ford of Manassas. Thanks for sharing your experience! Drive safely!

July 17, 2023

They fixed a number of recalls on my car. The service was prompt, fast, and very courteous, More

by jwlockeiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
Jul 18, 2023 -

Ourisman Ford of Manassas responded

We really appreciate you taking the time to leave Ourisman Ford of Manassas this awesome review, thank you!

July 15, 2023

I brought my car in to have service work on the air conditioner system. They were expedient, did a perfect job and were cost effective. Also, kind and considerate. I would recommend them positively. More

by halliewalker20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service department
Jul 17, 2023 -

Ourisman Ford of Manassas responded

Thank you for choosing Ourisman Ford of Manassas for your car service needs! We're glad to hear that our team provided expedient and cost-effective service while being kind and considerate. We appreciate your recommendation, and we'll be here whenever you need us in the future! Drive safely!

July 05, 2023

friendly prompt service. on 2023 ford ranger wiring harness recall Cleared recall from the books. More

by bobhinva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irene Shtock
Jul 05, 2023 -

Ourisman Ford of Manassas responded

We're happy we could take care of the recall on your 2023 Ford Ranger, Bob. We hope you continue enjoying your truck and look forward to seeing you next time. Thank you for rating Ourisman Ford of Manassas five stars!

June 30, 2023

In January 2022, I took my Ford F150 to this location. A road test found the water pump was leaking coolant. The total parts cost was $311.62. The labor cost was $1,180.60 The total amount was $1,396.68. More

by gallegostina40
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jose Romero
Jul 03, 2023 -

Ourisman Ford of Manassas responded

Thank you for reaching out. We appreciate you taking the time to share these details about your experiences with our team. If you'd like to discuss these concerns further, please feel free to contact me directly at your earliest convenience. Respectfully, Chris Legg - Marketing Manager - (571) 778-6088

May 27, 2023

very nice, clean, and elegant. Everything went well, the process was seamless and enjoyable. Thanks. More

by velezgloria40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remember names but every body were very cordial and professional
May 30, 2023 -

Ourisman Ford of Manassas responded

Thank you for sharing your kind review! We look forward to seeing you next time at Ourisman Ford of Manassas!

April 28, 2023

Everything went well , Looks like prices were reasonable. Will reconvened Ourisman Ford of Manassas . the end More

by Wild Mountain Honey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irene Shtock
May 01, 2023 -

Ourisman Ford of Manassas responded

We appreciate you taking the time to share your positive experience at Ourisman Ford of Manassas! We're glad that everything went smoothly and that pricing was reasonable. We look forward to serving you again in the future! Thank you!

May 01, 2023 -

Wild Mountain Honey responded

You're Welcome Ourisman Will recommended Ourisman Ford of Manassas

February 21, 2023

They always treat me with professionalism and respect. Their commercial truck department is worth the wait. More

by r.justus94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Marine
Feb 22, 2023 -

Ourisman Ford of Manassas responded

We're so glad you enjoyed your experience! Thank you for being an Ourisman Ford of Manassas customer!

February 21, 2023

They diagnosed the problem and fixed it to my satisfaction. I will come back to them in the future. More

by shalb14374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irene Shtock
Feb 22, 2023 -

Ourisman Ford of Manassas responded

Thanks for giving us the opportunity to earn your business! We appreciate the review and look forward to serving you again in the future! - The Ourisman Ford of Manassas Team

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