Back

Battlefield Ford - Service Center

Manassas, VA

4.6
117 Reviews

117 Reviews of Battlefield Ford - Service Center

Sort by
October 04, 2023

Service Manager was helpful and considerate, I will be back for my next service in the future. More

by mkl09301974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beaver Ho
Oct 04, 2023 -

Ourisman Ford of Manassas responded

We really appreciate you taking the time to leave Ourisman Ford of Manassas this awesome review, thank you!

September 23, 2023

They were very thorough and helpful and did a great job on my car! I will definitely use them again!!! More

by robnleechillout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Harper
Sep 26, 2023 -

Ourisman Ford of Manassas responded

Hey Rob, we're delighted to know you found our service at Ourisman Ford of Manassas thorough and helpful. We look forward to seeing you again! Safe travels!

September 15, 2023

Very professional, customer oriented and proactive! They are always looking ahead and are thorough. One of the best you will deal with. More

by paulmsebula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latisha Reynolds
Sep 18, 2023 -

Ourisman Ford of Manassas responded

We appreciate your kind words! It's great to know that you found our team at Ourisman Ford of Manassas professional and customer-oriented. We strive for excellence in all we do, so it's wonderful to see this reflected in your experience.

September 14, 2023

Hello, took my 2021 F150 a couple days ago for repair on a radio that is glitching all the time for the 2nd time, May 23th was the 1st time they worked on it, I paid the deductible then. they called me Tues More

by Jccisneros97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
josh
Sep 18, 2023 -

Ourisman Ford of Manassas responded

Thank you for the review. I'm sorry to hear of your frustration and would like the opportunity to discuss this situation with you in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Chris Legg - Marketing Manager - (571) 778-6088

September 06, 2023

Jose el de service es muy amable y le ayuda con todo lo recomiendo yo boy desde Maryland y no tengo q aser cita More

by nohemyorellana71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 07, 2023 -

Ourisman Ford of Manassas responded

¡Gracias por compartir tu experiencia con Jose en Ourisman Ford of Manassas! Nos alegra saber que te ha proporcionado un servicio excelente. ¡Nos vemos la próxima vez!

September 05, 2023

This service department is the best! Josh is so phenomenal at communication! I never have to chase him down wondering when my car will be ready. He's easily accessible by text and he is More

by iamandreasylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Kurfiss
Sep 05, 2023 -

Ourisman Ford of Manassas responded

Hi Andrea, It's great to know that Josh and our service department at Ourisman Ford of Manassas have been able to meet your needs so well. We appreciate the positive feedback! Have a great day!

August 31, 2023

Attention is nice and quick nice person Josh I recommend 👌he is nice person tanks More

by elbarbaro019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2023 -

Ourisman Ford of Manassas responded

We really appreciate you taking the time to leave Ourisman Ford of Manassas this awesome review, thank you!

August 28, 2023

Josh was my technician that scheduled my vehicle for service. He was very thorough and kept tme advised of progress whole in maintenance. He also recommended a few additional requirements to consider More

by dpindblu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 30, 2023 -

Ourisman Ford of Manassas responded

Hi Richard! We're glad to know that Josh provided you with thorough and professional service at Ourisman Ford of Manassas. We appreciate your feedback and look forward to assisting you in the future!

August 25, 2023

Happy with final job ok ok ok 0k ok ok ok ok ok ok alright!! More

by twsummitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Ourisman Ford of Manassas responded

We really appreciate you taking the time to leave Ourisman Ford of Manassas this awesome review, thank you!

August 20, 2023

This has been my dealership since 2018. I love the place. Everybody there is nice and friendly. I need to upgrade my navigation, what steps to take? More

by oluochjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caden Broertjes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Ourisman Ford of Manassas responded

We're so glad to know you've been enjoying your experiences with us at Ourisman Ford of Manassas! For upgrading your navigation, our team would be more than happy to assist. Please give us a call or stop by the dealership and we'll guide you through the process.

Aug 22, 2023 -

oluochjk responded

Thank you for your prompt response. I will do that.

...
5
...