Battlefield Ford - Service Center

All staff were courteous and friendly. Josh Curtiss in Service handled my recall issue in a professional , knowledgeable manner . He was extremely helpful and courteous. Josh is a definite Josh Curtiss in Service handled my recall issue in a professional , knowledgeable manner . He was extremely helpful and courteous. Josh is a definite asset to your agency! More

Glen is one of the best and he is doing his work very friendly and very nice guy friendly and very nice guy More

Came in to get an inspection. Was met by Josh who quickly assessed my need. He informed me of an approximate waiting time and collected me after . Was met by Josh who quickly assessed my need. He informed me of an approximate waiting time and collected me after . More

Customer service was wonderful and courteous, they resolved the issue quickly with out any hassle or run around service 😊 resolved the issue quickly with out any hassle or run around service 😊 More

Service Manager was helpful and considerate, I will be back for my next service in the future. back for my next service in the future. More

They were very thorough and helpful and did a great job on my car! I will definitely use them again!!! on my car! I will definitely use them again!!! More

Very professional, customer oriented and proactive! They are always looking ahead and are thorough. One of the best you will deal with. They are always looking ahead and are thorough. One of the best you will deal with. More

Hello, took my 2021 F150 a couple days ago for repair on a radio that is glitching all the time for the 2nd time, May 23th was the 1st time they worked on it, I paid the deductible then. they called me Tues a radio that is glitching all the time for the 2nd time, May 23th was the 1st time they worked on it, I paid the deductible then. they called me Tuesday and said car is ready, when to pick it up and they wanted me to pay again for something that, according to then, it was fixed, I said no, I'm not paying for something that I already paid before. the nice lady called a manager and after talking to him, she said we will not charge you this time, she gave me the keys and I left. this morning at 7.21am. I got a called from Josh..... service?? advisor threating me that he is going to put a lien on my truck if I don't pay the $100...then got an email from them that they will report it ti Ford warranty if I don't the bill. I turned on the car this morning and guess what? the problem still exist. I'm taking my business to a place where they will appreciate it, this gentleman is risking losing a repeat customer instead of taking his time and assess the situation. he even said and i quote "I don't see anything on the system that says we worked on this before". I got the receipt Mr. invoice #101695 for you Josh to save you time looking for it. I'm a nice guy, you should try nice sometimes. More

Jose el de service es muy amable y le ayuda con todo lo recomiendo yo boy desde Maryland y no tengo q aser cita recomiendo yo boy desde Maryland y no tengo q aser cita More

This service department is the best! Josh is so phenomenal at communication! I never have to chase him down wondering when my car will be ready. He's easily accessible by text and he is Josh is so phenomenal at communication! I never have to chase him down wondering when my car will be ready. He's easily accessible by text and he is considerate of my schedule. More