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Battlefield Ford - Service Center

Manassas, VA

4.6
117 Reviews
Call Service Center (703) 594-4390

117 Reviews of Battlefield Ford - Service Center

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February 13, 2024

They picked up my car and serviced it and returned it. I was surprised by the fact that it did not take all da. I was pleased with the service. More

by Brenda
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who picked up my car.
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Feb 13, 2024 -

Ourisman Ford of Manassas responded

Brenda, we're glad to know you were pleased with the prompt and efficient service experience with us at Ourisman Ford of Manassas. Thank you for choosing us! We'll see you next time. Safe travels!

February 08, 2024

Very friendly quick service all employees seem to enjoy there jobs and helping out their customers More

by flyaway320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie smith
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Feb 08, 2024 -

Ourisman Ford of Manassas responded

We're thrilled to hear about your positive experience with our friendly and efficient service at Ourisman Ford of Manassas!

January 28, 2024

Great service. Brett was really nice and helpful. I will get my car serviced here again. More

by Sunflower20151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
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Jan 29, 2024 -

Ourisman Ford of Manassas responded

We really appreciate you taking the time to leave Ourisman Ford of Manassas this awesome review, thank you!

January 24, 2024

Had experience with their mobile service for a recall. Technician was fantastic. showed up on time for my car that was in the driveway while I was at work. Very convenient! More

by smoreho2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Jan 24, 2024 -

Ourisman Ford of Manassas responded

Hi S Moreho! We're delighted to know that our mobile service at Ourisman Ford of Manassas met your expectations and made things convenient for you. Thanks for the positive feedback!

January 21, 2024

I had a great experience getting my oil changed for my F150. Matt was very polite, professional and knowledgeable. Matt answered all my questions and talked to me about all my options regarding my F150 ma More

by Tropicalchu8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Harper
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Jan 22, 2024 -

Ourisman Ford of Manassas responded

We're delighted to know that you had a great experience with us at Ourisman Ford of Manassas. It's wonderful to see Matt was able to assist and provide the information you needed for your F150 maintenance. Thanks for choosing us!

January 20, 2024

I had a great experience getting my car serviced at Ourisman Ford Manassas. Very professional, courteous, and prompt. Picked up and returned my car for me and kept me well informed via texts and phone More

by Fusion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zain in service (5 stars)
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Jan 22, 2024 -

Ourisman Ford of Manassas responded

Hi! We're glad to know that you had a great experience with our service team at Ourisman Ford of Manassas. We strive for professionalism and clear communication, so it's fantastic that we hit the mark! Thanks for sharing your feedback.

January 17, 2024

They provided good service. They took care of my concerns. It was a positive environment. More

by tantran22000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beaver Ho
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Jan 18, 2024 -

Ourisman Ford of Manassas responded

Thank you for visiting Ourisman Ford of Manassas! We're happy to hear our team provided you with an excellent experience and we hope to see you again in the future. Take care!

January 12, 2024

Excellent customer service and follow up. Will return when necessary. Thank you for the follow up More

by sstookey83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Jan 12, 2024 -

Ourisman Ford of Manassas responded

Thank you for the five-star review and kind words about our service team at Ourisman Ford of Manassas! We'll see you next time!

January 04, 2024

Great customer service with fast service I will definitely come back with all my cars More

by Eric C
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Ourisman Ford of Manassas responded

Eric, thanks so much for giving our Ourisman Ford of Manassas team the opportunity to earn your business! We appreciate your kind review and look forward to seeing you next time!

December 30, 2023

Commercial Service Advisor was knowledgeable and friendly. Maintenance and repair work was excellent. Scheduling was easy and estimated time to complete work was very close. More

by WTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Hartman- Commercial Service
Report | Print
Jan 03, 2024 -

Ourisman Ford of Manassas responded

Hi WTM! We're glad to know that you had a positive experience with our service advisor and found the scheduling process easy at Ourisman Ford of Manassas. We appreciate your feedback about our maintenance work!

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