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Battlefield Ford - Service Center

Manassas, VA

4.6
121 Reviews

121 Reviews of Battlefield Ford - Service Center

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April 03, 2024

They had appointments quickly got my truck in early and was able to finish the service quickly and got me on my way in a very short period of time More

by Daveaglass44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zain Shah
Apr 03, 2024 -

Ourisman Ford of Manassas responded

We're glad to know that you had a swift and efficient service experience at Ourisman Ford of Manassas. We always aim for quick turnarounds so our customers can get back on the road as soon as possible. Thanks for sharing your feedback!

March 21, 2024

They were very helpful, called me with questions prior to service starting. Only downside was we had to call them to see if it was complete near the end of the day. More

by Ricklisa818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sales…service. “Christian” was only name I got
Mar 21, 2024 -

Ourisman Ford of Manassas responded

We appreciate your feedback and are glad to know our team at Ourisman Ford of Manassas was helpful. We'll work on improving communication about service completion times in the future. Thanks for bringing this to our attention!

March 20, 2024

Chris was great, did exactly what he said he was going to. Kept me in the know about the technicians diagnosing a rattle underneath my Mustang and was very professional More

by Mustang69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 20, 2024 -

Ourisman Ford of Manassas responded

We're glad to know that Chris kept you informed and provided a professional service at Ourisman Ford of Manassas. Thanks for sharing your experience, we appreciate it!

February 17, 2024

Brett was very knowledgeable and helpful. I traveled farther than other Ford dealers to get to Ourisman because they know Mach e’s. More

by Kdorner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Feb 19, 2024 -

Ourisman Ford of Manassas responded

Kdorner, we're glad to know Brett was able to assist you with your Mach E needs at Ourisman Ford of Manassas. Thanks for making the extra trip!

February 13, 2024

They picked up my car and serviced it and returned it. I was surprised by the fact that it did not take all da. I was pleased with the service. More

by Brenda
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who picked up my car.
Feb 13, 2024 -

Ourisman Ford of Manassas responded

Brenda, we're glad to know you were pleased with the prompt and efficient service experience with us at Ourisman Ford of Manassas. Thank you for choosing us! We'll see you next time. Safe travels!

February 08, 2024

Very friendly quick service all employees seem to enjoy there jobs and helping out their customers More

by flyaway320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie smith
Feb 08, 2024 -

Ourisman Ford of Manassas responded

We're thrilled to hear about your positive experience with our friendly and efficient service at Ourisman Ford of Manassas!

January 28, 2024

Great service. Brett was really nice and helpful. I will get my car serviced here again. More

by Sunflower20151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Jan 29, 2024 -

Ourisman Ford of Manassas responded

We really appreciate you taking the time to leave Ourisman Ford of Manassas this awesome review, thank you!

January 24, 2024

Had experience with their mobile service for a recall. Technician was fantastic. showed up on time for my car that was in the driveway while I was at work. Very convenient! More

by smoreho2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Jan 24, 2024 -

Ourisman Ford of Manassas responded

Hi S Moreho! We're delighted to know that our mobile service at Ourisman Ford of Manassas met your expectations and made things convenient for you. Thanks for the positive feedback!

January 21, 2024

I had a great experience getting my oil changed for my F150. Matt was very polite, professional and knowledgeable. Matt answered all my questions and talked to me about all my options regarding my F150 ma More

by Tropicalchu8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Harper
Jan 22, 2024 -

Ourisman Ford of Manassas responded

We're delighted to know that you had a great experience with us at Ourisman Ford of Manassas. It's wonderful to see Matt was able to assist and provide the information you needed for your F150 maintenance. Thanks for choosing us!

January 20, 2024

I had a great experience getting my car serviced at Ourisman Ford Manassas. Very professional, courteous, and prompt. Picked up and returned my car for me and kept me well informed via texts and phone More

by Fusion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zain in service (5 stars)
Jan 22, 2024 -

Ourisman Ford of Manassas responded

Hi! We're glad to know that you had a great experience with our service team at Ourisman Ford of Manassas. We strive for professionalism and clear communication, so it's fantastic that we hit the mark! Thanks for sharing your feedback.