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144 Reviews of Battlefield Ford - Service Center
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March 20, 2021
The best service ever. The customer service at the phone and on site is very marvelous 👌. All employees are very professional, nice and polite. They know what to do, to put my car up to date. and on site is very marvelous 👌. All employees are very professional, nice and polite. They know what to do, to put my car up to date. More
by Kiki
Employees Worked With
Ken
March 20, 2021
Friendly staff, Honest service department. Nice clean waiting room and service area. Great experience everything I visit for service. I would recommend Battlefield Ford for Ford auto repair. waiting room and service area. Great experience everything I visit for service. I would recommend Battlefield Ford for Ford auto repair. More
by MPG
Employees Worked With
Ken Johnson
March 04, 2021
Mr Tyr, is one of the reasons I continue to bring my vehicle here. The professional work and service!! Especially Mr. Tyr’, excellent service. #1 vehicle here. The professional work and service!! Especially Mr. Tyr’, excellent service. #1 More
by Salsadr
Employees Worked With
Mr. Tyr.
February 23, 2021
Fantastic service experience at quick lane at Battlefield Ford. Had headlight replaced and wipers replaced and Emily was fantastic to work with. Was in and out. Thanks a lot! Ford. Had headlight replaced and wipers replaced and Emily was fantastic to work with. Was in and out. Thanks a lot! More
by chris4runner73
Employees Worked With
Emily
February 11, 2021
Ty was professional and call me quickly to provide a detail analysis of the issues with my car. Ty provided high quality and quick service thank you! detail analysis of the issues with my car. Ty provided high quality and quick service thank you! More
by chrissnyder2
Employees Worked With
Ty Alexander
February 11, 2021
Ty was very interested about my concerns about the noise I had heard in the front end when parking and also detected a water sound and added radiator fluid I had heard in the front end when parking and also detected a water sound and added radiator fluid More
by Lmchapman
Employees Worked With
Ty
February 11, 2021
Had to bring my f-150 for routine maintenance. Tamara was great and kept me informed of.progress. Area for waiting is always clean. Everyone was friendly and masked. was great and kept me informed of.progress. Area for waiting is always clean. Everyone was friendly and masked. More
by Karenparriott
Employees Worked With
Tamara
February 04, 2021
The customer service experience at Battlefield Ford was far more superior than the experience I had at Ted Britt Ford. My service advisor, Ty, was very helpful and professional in communicating with me in far more superior than the experience I had at Ted Britt Ford. My service advisor, Ty, was very helpful and professional in communicating with me in what service needed to be performed. I will be taking my truck to Battlefield Ford for all my service needs from now on and I highly recommend them for anyone who wants great work performed with a stellar customer service experience. Thank you Ty! More
by WR20120
Employees Worked With
Ty Alexander
January 26, 2020
Outrageous Labor Costs with no details Gigantic rip off. I brought my car in with a coupon for a $40 oil change, with the works. When my car was picked up, the invoice was for over $1,000 m Gigantic rip off. I brought my car in with a coupon for a $40 oil change, with the works. When my car was picked up, the invoice was for over $1,000 more than that. Almost $800 was labor alone. The invoice had little or no details on why the labor costs were so outrageous (changing a battery?). This is definitely the last Ford I will ever purchase. Every time service is done at this location, other items are "found" in order to inflate the bill. You would think that I would have learned not to get service done here since this is not the first negative experience I had here. I wish I could give less than 1 star. More
by bobbeil813
Employees Worked With
Roy Claus
October 16, 2019
Service is VERY expensive I had my F150 service’s here to fix a broken electric seat on the drivers side. I already knew what the issue was because I had something stuck under I had my F150 service’s here to fix a broken electric seat on the drivers side. I already knew what the issue was because I had something stuck under the seat when I moved the seat forward and it caused a few wires to get spliced. I told the service rep the issue and the technician looked at it. Well, when I got a quote for $1600 to replace it, I declined. Here is the worst part.... They charged me $134 to diagnose the problem!! Do NOT have your vehicle serviced here!! More
by PattyD
Employees Worked With
Service Technician
