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Battlefield Ford - Service Center

Manassas, VA

4.6
120 Reviews

120 Reviews of Battlefield Ford - Service Center

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February 11, 2021

Ty was professional and call me quickly to provide a detail analysis of the issues with my car. Ty provided high quality and quick service thank you! More

by chrissnyder2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Alexander
February 11, 2021

Ty was very interested about my concerns about the noise I had heard in the front end when parking and also detected a water sound and added radiator fluid More

by Lmchapman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty
February 11, 2021

Had to bring my f-150 for routine maintenance. Tamara was great and kept me informed of.progress. Area for waiting is always clean. Everyone was friendly and masked. More

by Karenparriott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamara
February 04, 2021

The customer service experience at Battlefield Ford was far more superior than the experience I had at Ted Britt Ford. My service advisor, Ty, was very helpful and professional in communicating with me in More

by WR20120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Alexander
Feb 10, 2021 -

Ourisman Ford of Manassas responded

Thanks for the 5 star review on your experience getting your truck serviced with us at Battlefield Ford Manassas. Ty always enjoys assisting his customers and providing an exceptional experience. We look forward to you coming back for your next service. Welcome to the Battlefield Ford family!

January 26, 2020

Outrageous Labor Costs with no details Gigantic rip off. I brought my car in with a coupon for a $40 oil change, with the works. When my car was picked up, the invoice was for over $1,000 m More

by bobbeil813
Customer Service
Recommend Dealer
No
Employees Worked With
Roy Claus
October 16, 2019

Service is VERY expensive I had my F150 service’s here to fix a broken electric seat on the drivers side. I already knew what the issue was because I had something stuck under More

by PattyD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Technician
August 12, 2019

The worst customer service I have ever seen. I had a recall on my 2015 Escape and decided to take it to Battlefield Ford to have the recall and regular maintenance work completed. Purchased a new More

by Tom12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe
July 11, 2018

Rip Off. Needed a rear view mirror clued back on. Dave quoted the price of $140.00 . I've had a mirror clued back on 3 other times in 25 years. Twice free. and More

by Disapointed
Recommend Dealer
No
Employees Worked With
Dave
November 22, 2016

How Truck Buying Should Be! I was in the market for a 2016, F150, Regular Cab, FX4, V8, 3.73 Rear Axle, 301A Group. If you think this specific truck is easy to find, try finding More

by Coyote
Recommend Dealer
Yes
Employees Worked With
Cleo
August 21, 2015

Great Experience I had my 20,000 mile inspection today, and I was VERY pleased with the patience and help I received when dropping off my vehicle. The service advisor, More

by kel789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Brech
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