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Battlefield Ford - Service Center

Manassas, VA

4.6
117 Reviews

117 Reviews of Battlefield Ford - Service Center

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June 09, 2021

Quick service, great manager, concerned about the customer! I have servicing my car here for ten years. They will go the extra mile to ensure you are satisfied! More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny
April 30, 2021

Highly recommend this dealership for all your service and sales needs. I have purchased 5 cats through out the years. We service all our cars with Battlefiled Ford. More

by kathleenbrown07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ledger
May 17, 2021 -

Ourisman Ford of Manassas responded

Kathleen thanks for the 5 star review and your feedback of all the experiences you have had at Battlefield Ford Manassas. We appreciate you as a loyal customer and look forward to continuing to serve you in the future!

March 25, 2021

Quick Lane has been sliding, because a tech missed greasing my car's front end, and there was a billing error, which I observed fast, and they were corrected by Quick Lane within 2 hours. Still, it wa More

by PiotrSliwka180
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Emily and her new mechanic, who got confused.
May 17, 2021 -

Ourisman Ford of Manassas responded

Thank you for your feedback on your experience at Quick Lane in March. We are sorry that you had this inconvenience and we have made changes that we think you will appreciate on your next visit. We look forward to getting another opportunity to provide you with a 5 star experience!

March 20, 2021

The best service ever. The customer service at the phone and on site is very marvelous 👌. All employees are very professional, nice and polite. They know what to do, to put my car up to date. More

by Kiki
Recommend Dealer
Yes
Employees Worked With
Ken
May 17, 2021 -

Ourisman Ford of Manassas responded

Kiki thanks for the 5 star review and feedback of your most recent service visit at Battlefield Ford Manassas. We appreciate your business!

March 20, 2021

Friendly staff, Honest service department. Nice clean waiting room and service area. Great experience everything I visit for service. I would recommend Battlefield Ford for Ford auto repair. More

by MPG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Johnson
May 17, 2021 -

Ourisman Ford of Manassas responded

Thanks for the 5 star review on your experience with Battlefield Ford Service. We appreciate your business!

March 04, 2021

Mr Tyr, is one of the reasons I continue to bring my vehicle here. The professional work and service!! Especially Mr. Tyr’, excellent service. #1 More

by Salsadr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Tyr.
Jun 22, 2021 -

Salsadr responded

Great job!! Service department , Mr. Tyr, is very professional , respectful and cares about the customers concerns. For this reason I continue to bring my vehicle . I’m concern about prices a little high. Best regards

February 23, 2021

Fantastic service experience at quick lane at Battlefield Ford. Had headlight replaced and wipers replaced and Emily was fantastic to work with. Was in and out. Thanks a lot! More

by chris4runner73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
February 11, 2021

Ty was professional and call me quickly to provide a detail analysis of the issues with my car. Ty provided high quality and quick service thank you! More

by chrissnyder2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Alexander
February 11, 2021

Ty was very interested about my concerns about the noise I had heard in the front end when parking and also detected a water sound and added radiator fluid More

by Lmchapman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty
February 11, 2021

Had to bring my f-150 for routine maintenance. Tamara was great and kept me informed of.progress. Area for waiting is always clean. Everyone was friendly and masked. More

by Karenparriott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamara