Battlefield Ford - Service Center

Julian was awesome and great in regards to completing work at his estimated finish time work at his estimated finish time More

Absolutely the worst. Do not walk away from this dealership run from this dealership. After buying a Bronco here new and purchasing the extended warranty for 10 years 100 Do not walk away from this dealership run from this dealership. After buying a Bronco here new and purchasing the extended warranty for 10 years 100,000 miles, I brought it in for a routine oil change. I picked up the car after the service and it now had an engine noise "tick tick tick tick . Brought it back and asked them to look into it the noise they kept the car for two days. When I called to follow up the response was was given was that the ticking noise was normal. Funny thing is that the car had no noises or ticks when I brought it in for service and now it had one? The service manager was super rude and assured me the noise was normal. I explained that it didn't have a noise before I brought it in and now it has one. Just wasn't there I have been driving it since new. I asked for them to please look into it. Again he was very rude told me I should take the car someplace else for a second opinion? WOW! Honestly that is terrible thing to do to a customer. I bought the car new from them bought there extended warranty that was not cheap and was told to go some place else. "Incredible" Please do yourself a favor and do not buy anything from this dealer they will not stand by you after your check clears. I have a 100,000 mile warranty so I will get this sorted eventually but I will have to find another ford dealer to take it to. Thought I would post this and save you the heartache. Again run! More

Every time I go to Ourisman Ford of Manassas I always have a very good experience. The people are so very nice and helpful with whatever I need. I always feel good when I leave. have a very good experience. The people are so very nice and helpful with whatever I need. I always feel good when I leave. More

Job done and it was excellent wait wasnt to bad but yes well done we ise them again and again well done we ise them again and again More

Service was excellent. Chris was super professional and efficient. Will definitely be going back. Areas are all very clean and comfortable Chris was super professional and efficient. Will definitely be going back. Areas are all very clean and comfortable More

Always clean and great services and staff is great to work with I will always be coming back work with I will always be coming back More

The work requested was done in a timely manner. I can only assume it was expedited as requested. I had no problems. I can only assume it was expedited as requested. I had no problems. More

Took my car in for a recall and a slow tire leak appointment was at 9AM was back home by 12:30 PM. All work was completed to my satisfaction and fully updated on my Ford App the next day. Thank you appointment was at 9AM was back home by 12:30 PM. All work was completed to my satisfaction and fully updated on my Ford App the next day. Thank you for a job well done. More

I have bought 2 cars here and the sales and service have been great . They pick My car up and bring it back and I don't miss any work at all. been great . They pick My car up and bring it back and I don't miss any work at all. More

Service writers are always very helpful, this last go round I came in for a leaking tire, and I also suspected the tires were dry rotting Brett Spencer helped me pick out a new set of tires to put on the round I came in for a leaking tire, and I also suspected the tires were dry rotting Brett Spencer helped me pick out a new set of tires to put on the car and they were very helpful and getting that done. More