Battlefield Ford - Service Center

I bought a part from these people and got the wrong part I paid $134.50 the only refunded me $88.54 I don't care if there is a restock fee but to charge almost 50 dollars to restock a part is absolutely rid I paid $134.50 the only refunded me $88.54 I don't care if there is a restock fee but to charge almost 50 dollars to restock a part is absolutely ridiculous. Seems to me it is borderline fraud so I will be calling gracias the consumer protection agency and the BBB to file a complaint against them. But most importantly. PEOPLE LEARN FROM MY MISTAKE AND TAKE YOUR BUSINESS ELSEWHERE UNLESS YOU WANT TO BE TREATED IN SUCH A DISRESPECTFUL LIGHT. ITS ABSOLUTELY INSANE... More

Very nice people to deal with. Fast service. So far I have been happy with their service. Fast service. So far I have been happy with their service. More

Instead of finding what was wrong, tried to replace something major $9000 estimate, fixed somewhere else$300 something major $9000 estimate, fixed somewhere else$300 More

I allways trust the best and that's Ourisman Ford for my truck services when I need it truck services when I need it More

I had my truck in there for recall service and was treated like a customer that was paying for service with respect, friendly, and courteous I would highly recommend this dealer treated like a customer that was paying for service with respect, friendly, and courteous I would highly recommend this dealer More

A very difficult problem was hard problem to diagnose but they found it in two days. Also they delivered the car back to my home they found it in two days. Also they delivered the car back to my home More

The rental car program makes it so easy to service your car. Very happy with my service experience car. Very happy with my service experience More

I’ve always had a good experience at this location; only go in for routine oil changes. Last time I went in, my car was “inspected” and came back with 5 “major problems”. I always see Jay Cortez (Great Sale go in for routine oil changes. Last time I went in, my car was “inspected” and came back with 5 “major problems”. I always see Jay Cortez (Great Salesmen!!) and have never got a inspection report back. The “major problems” with my car included an alignment for over 200$, which I know for a FACT I do not need because I had one less than 6 months ago. Salesmen Zain, who I spoke to on this day, was clearly trying to get more money out of me because i’m a women and probably wouldn’t know what the problems were. I was very disappointed with the way Mr.Zain conducted himself and won’t be seeing him again. There are also women that work at this location, so for this to happen when I ONLY came in for an oil change was honestly quite disappointing. I’ve got 6 oil changes here every month, always going to Jay, and never NEVER had this problem. I’m saddened by the efforts to try and get more money out of people that you think don’t know what they’re talking about. If you ever go to this establishment, see Jay, he’ll treat you with respect and not dumb you down. More

I was there for a diagnostic and they did not charge me i was happy with the service they told me what was wrong with my car. Excellent service was happy with the service they told me what was wrong with my car. Excellent service More

Julian was awesome and great in regards to completing work at his estimated finish time work at his estimated finish time More