Battlefield Ford - Service Center

Julian made my experience very pleasant,he was a big help.I will definitely take my car back there again.. help.I will definitely take my car back there again.. More

Emily was excellent. She kept us informed on the progress of our vehicle. Great customer service. She kept us informed on the progress of our vehicle. Great customer service. More

Fast efficient service. I was in and out with minimus fuss and all issues were successfully resolved. Best Ford Dealership / Service hands down I was in and out with minimus fuss and all issues were successfully resolved. Best Ford Dealership / Service hands down More

Everything was good, I like Julian. He is honest and he lets you know what is going on with the service on your vehicle He is honest and he lets you know what is going on with the service on your vehicle More

The service Or Zamon Ford in Manassas was quick employee was polite and the store was clean was polite and the store was clean More

Service exceptional, much appreciated for customer service, knowledgeable and versatile awareness about my interest to keep my car in tip top shape. Thanks guys. service, knowledgeable and versatile awareness about my interest to keep my car in tip top shape. Thanks guys. More

Great 1v1 communications on the warranty work on our '25 Explorer. Amy was a stellar Service Representative. Very thankful for the Loaner that was provided which was a similarly equipped Explorer. Thanks Explorer. Amy was a stellar Service Representative. Very thankful for the Loaner that was provided which was a similarly equipped Explorer. Thanks Oursman Team! More

I bought a part from these people and got the wrong part I paid $134.50 the only refunded me $88.54 I don't care if there is a restock fee but to charge almost 50 dollars to restock a part is absolutely rid I paid $134.50 the only refunded me $88.54 I don't care if there is a restock fee but to charge almost 50 dollars to restock a part is absolutely ridiculous. Seems to me it is borderline fraud so I will be calling gracias the consumer protection agency and the BBB to file a complaint against them. But most importantly. PEOPLE LEARN FROM MY MISTAKE AND TAKE YOUR BUSINESS ELSEWHERE UNLESS YOU WANT TO BE TREATED IN SUCH A DISRESPECTFUL LIGHT. ITS ABSOLUTELY INSANE... More

Very nice people to deal with. Fast service. So far I have been happy with their service. Fast service. So far I have been happy with their service. More

Instead of finding what was wrong, tried to replace something major $9000 estimate, fixed somewhere else$300 something major $9000 estimate, fixed somewhere else$300 More