Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ourisman Chrysler Dodge Jeep RAM
Clarksville, MD
1,099 Reviews
At Ourisman Chrysler Dodge Jeep Ram of Clarksville we're driving Maryland, DC and Virginia home with our amazing specials, great service and huge inventory. We serve the entire DMV with new Chrysler Dodge Jeep Ram sales, Certified Used Chrysler Dodge Jeep Ram and Used Car Sales. We recommend you come to our Clarksville Chrysler Dodge Jeep Ram Dealership today to save money on a new or used car.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,099 reviews
January 29, 2025
I was very impressed with the way the commercial sales agent ( Vincenzo) helps me to accomplish my purchase, I’ll definitely come back for my next vehicle. agent ( Vincenzo) helps me to accomplish my purchase, I’ll definitely come back for my next vehicle. More
by Jjlc_love
Employees Worked With
Vincenzo
January 06, 2025
Great And truly human team. David and Buddy quickly built rapport with myself and my wife. They understood our needs and financial situation. David and Buddy quickly built rapport with myself and my wife. They understood our needs and financial situation. More
by najibx
Employees Worked With
David, Buddy
December 31, 2024
My experience was great and worryfree with the maintenance of my jeep grand Cherokee. Doug was knowledgeable and provided top notch customer care. maintenance of my jeep grand Cherokee. Doug was knowledgeable and provided top notch customer care. More
by Emmanuel
December 28, 2024
No customer service left my car sitting for 6 days terrible will never come back again. terrible will never come back again. More
by english_dl
Employees Worked With
December 19, 2024
Let me start by saying that the ONLY reason I did not purchase from this dealership is because of my horrific customer service experience. Experienced racial profiling, deceptive business practices, a purchase from this dealership is because of my horrific customer service experience. Experienced racial profiling, deceptive business practices, and a lack of professionalism. Before arriving, I asked the salesman for information about the car and was constantly met with questions about financing prior to even being shown the car. I asked the salesman for a video/pictures of the car and was sent a weird selfie video that again addressed financing and showed less than 2 seconds of the exterior of the car. Upon arrival, I was not greeted with the enthusiasm of a car salesman, but given a lackluster hello and pushed off to a rookie salesman (TAYO). The salesman persisted to ask me questions about financing/credit reports before a test drive and proceeded to wrongfully assume that I would need a co-signer or that my friend (who drove me to the dealership) would be someone on the financing request with me. During the test drive, the salesman did a less than average job of describing any of the features that matter; but did notify me of the benefits of the sunroof being that I could smoke marijuana with a cool view and notified me of the ways weed could be enjoyed in the vehicle (I don't smoke). After the test drive: We discussed pricing that was almost $4k above listed price (listed at $24k and by the time we got to pricing the cost was just north of $27.5k). Then, after about 2 days of negotiations, the manager sends me a proposal for $26k. I agree to the price and proceed with retrieving down payment money. The manager said they won't honor the price agreed upon ($26k) without financing through their dealership!!!! That was not listed on their proposal or agreed upon on my end. It is a slimey move by management and an aggressive form of deception by a dealer that lacks integrity for their work. Manager Jason Kerr is rude, unprofessional, and deserves to be addressed (UHC) for his pompous attitude and pretentious demeanor that oozes out in his work and how he deals with customers. More
by KJ
November 07, 2024
This is the second vehicle I have bought from Ourisman Chrysler. They are very responsive and the GM, who sold me my last car 8 years ago, remembered me and made sure I was well taken care of. The sales Chrysler. They are very responsive and the GM, who sold me my last car 8 years ago, remembered me and made sure I was well taken care of. The salesman, Vincenzo, worked tirelessly to find exactly what I wanted. More
by marthvader
Employees Worked With
Other Employees :
Vincenzo Magaldi, Bruce ? in finance …both 5 stars
October 31, 2024
Very professional and delivered when promised. Great experience! I will highly recommend if someone asks me Great experience! I will highly recommend if someone asks me More
by Kevinpwynne
Employees Worked With
