Ourisman Chrysler Jeep Dodge Of Alexandria

Happy Hanna was a wonderful person kept me updated with my car sorry it took so long with paperwork with the insurance company my favorite sercivedepartment Hanna was a wonderful person kept me updated with my car sorry it took so long with paperwork with the insurance company my favorite sercivedepartment More

Two bad experiences Two bad service experiences in a row - overpriced and underdelivered. Have been long time customer, but likely no more. I know their prices are infl Two bad service experiences in a row - overpriced and underdelivered. Have been long time customer, but likely no more. I know their prices are inflated More

EXCELLENT CUSTOMER SERVICE Bouba has excellent customer service. My son and I really enjoyed speaking with him concerning the type of car and price. His knowledge and experi Bouba has excellent customer service. My son and I really enjoyed speaking with him concerning the type of car and price. His knowledge and experience made buying a car easy and simple. The help and assistance from finance Ms. Williams who was great and professional made the financing quick and understandable to meet my standards. I really appreciate the service and time they both spent with me and my son. I will always remember the people and service I received at Ourisman Chrylser Jeep Dodge of Alexandria. You could not ask for better service the best service. Thank you Bouba and Ms. Williams for the help and assistance you both are FANTASTIC IN MY BOOK!!!! La Shawn & Lawrence More

Awesome job! What awesome service I received yesterday. I feel like I’m driving on a cloud. I only trust Ourisman Chrylser Dodge and Jeep of Alexandria 😘 What awesome service I received yesterday. I feel like I’m driving on a cloud. I only trust Ourisman Chrylser Dodge and Jeep of Alexandria 😘 More

Superb! First let me just say that I'm not the easiest consumer to satisfy. Im very picky and indecisive. Once I told the salesman my budget and all the feat First let me just say that I'm not the easiest consumer to satisfy. Im very picky and indecisive. Once I told the salesman my budget and all the features in a vehicle I required he immediately had cars lined up for me to see. He knows his stuff. I'm gratefully appreciative of the patience and willingness of all involved in the purchase of my new car! EXCELLENT SERVICE! More

Great experience Mamo and the team were great and made the entire experience very fun and enjoyable. It was also a very quick and efficient process. I love my new ca Mamo and the team were great and made the entire experience very fun and enjoyable. It was also a very quick and efficient process. I love my new car so far. Thank you!! More

Love my new 2018 Wrangler! This is my 4th Jeep Wrangler. I was only exploring the idea of replacing my 2010, but after Ourisman set up the test drive for me (allowed me to driv This is my 4th Jeep Wrangler. I was only exploring the idea of replacing my 2010, but after Ourisman set up the test drive for me (allowed me to drive both engines for comparison) I was hooked. They did not have the Wrangler I wanted on the lot but they were able to get what I wanted within 2days. We did the requisite haggling but I felt the experience was fair and I walked away feeling like I got the vehicle and the deal I wanted. More

Wait time was unnecessary I called to make an appointment and showed up at 7am for appointment just to find out technicians don’t show up until 8. Now I’m waiting around an ext I called to make an appointment and showed up at 7am for appointment just to find out technicians don’t show up until 8. Now I’m waiting around an extra hour for an oil change. Would have been nice to know. More

They cheated me They lied and cheated me. They added extra $2500 worth of package without my knowledge and made me sign papers. When I asked they said it’s free. W They lied and cheated me. They added extra $2500 worth of package without my knowledge and made me sign papers. When I asked they said it’s free. Will never come here or recommend anyone They r fraud More

Customer service focused Very responsive and ready to answer questions . DARRELL and team took pride in making sure our jeep accident repairs were done correctly., in all a po Very responsive and ready to answer questions . DARRELL and team took pride in making sure our jeep accident repairs were done correctly., in all a positive experience More