Ourisman Chrysler Jeep Dodge Of Alexandria

Very Accommodating! I have been frequenting this dealership since I moved here two years ago. My service rep recently retired and I was concerned about that as he had go I have been frequenting this dealership since I moved here two years ago. My service rep recently retired and I was concerned about that as he had gotten to know myself and my vehicle and kept me abreast of what was happening throughout my service appointments. Dusty has picked up the baton and is very helpful and efficient as well. I'm a happy camper!! More

Good price , but not everyone at the site was friendly. The salesman I had was kind but did not appear very knowledgeable about my vehicle. , but not everyone at the site was friendly. The salesman I had was kind but did not appear very knowledgeable about my vehicle. More

Good car buying experience It's helpful knowing what you want going into the dealer. I went in knowing exactly what car I was interested in, and finished all of the paperwork (a It's helpful knowing what you want going into the dealer. I went in knowing exactly what car I was interested in, and finished all of the paperwork (and read it) for the car in an hour. More

Everything was ok for the most part Tire rotation didn’t look like it was done My psi in front two tires I keep at 34 and back tires at 32 they were set at same psi after I picked up Tire rotation didn’t look like it was done My psi in front two tires I keep at 34 and back tires at 32 they were set at same psi after I picked up my truck so I’m not sure if my tires were rotated just not sure More

Hassle free! Great teamwork by the salesman and finance department. Superior customer service rivaling their competitors. I didn’t qualify for most rebates and wou Great teamwork by the salesman and finance department. Superior customer service rivaling their competitors. I didn’t qualify for most rebates and would recommend a returning customer loyalty rebate program. Happy with my new vehicle. Thanks Ourisman Chevy Dodge of Alexandria. More

Love my new car Muna was excellent answered all my questions and was very friendly. Gary was very attentive, I had a small descrepncy before but Gary handled it very Muna was excellent answered all my questions and was very friendly. Gary was very attentive, I had a small descrepncy before but Gary handled it very fast. If you need a new or used car this is the place! More

Radio Terrible customer service. I was standing around for 30 minutes before anybody even spoke to me before anybody even took my key.My wife came in and th Terrible customer service. I was standing around for 30 minutes before anybody even spoke to me before anybody even took my key.My wife came in and they tried to have her paid for the service when I'm paying for Platinum coverage More

Disappointing repair experience disappointed at the lack of quality control and that my vehicle was returned to me with more issues that what was caused in the accident. Would not disappointed at the lack of quality control and that my vehicle was returned to me with more issues that what was caused in the accident. Would not recommend this collision repair shop. More

Wonderful Service I stopped in without an appointment because I was in the area and knew there was a recall on my truck despite being busy, I spoke with Robert about th I stopped in without an appointment because I was in the area and knew there was a recall on my truck despite being busy, I spoke with Robert about the recall who checked and found out its about 40 minutes worth of work once they could get the truck in the shop with their current work load,decided to go ahead and wait and believe I was done in 40-50 minutes their waiting room had vending machines and donuts as well as fresh coffee outside the door, my only suggestion as to what they could do better is have a system for greeting once your in the service lane its kinda just wait til someone looks not too busy to answer you, if they had a greeter or someone to say someone will be right with you. Otherwise great quick service More

Always great My experience with Ourisman has always been good. The customer service provided is alway professional and inviting. Technicians are well trained and My experience with Ourisman has always been good. The customer service provided is alway professional and inviting. Technicians are well trained and I've always left satisfied. I would absolutely recommend Ourisman Jeep More