Ourisman Chrysler Jeep Dodge Of Alexandria

Excellent service from Samer because he listened to our needs, did history of my previous vistits and we will definitely come back to Ourisman in the future! service from Samer because he listened to our needs, did history of my previous vistits and we will definitely come back to Ourisman in the future! More

excellent bodyshop repair excellent service no issues darrel was great marleni Gonzalez best customer service repaired my rear bumper Mr. kim the body tech bodyshop repair excellent service no issues darrel was great marleni Gonzalez best customer service repaired my rear bumper Mr. kim the body tech was great very friendly More

The devil is in the details I scheduled an appointment for a recall sun visor. The service manager was quick and efficient. He said he would shoot for 12:00 noon completion and i I scheduled an appointment for a recall sun visor. The service manager was quick and efficient. He said he would shoot for 12:00 noon completion and it was ready on time.. all good. Unfortunately as I drove down Route 1 I heard a loud slam sound on my roof. I looked in my rear view window and saw something fly off the top of my car and caused the car behind me to swerve. Additional, the driver side visor is covered in dirty smudges... as if the tech never washed his hands. More

Excellent I have had the opportunity of purchasing an 2018 Dodge Charger. My experience was excellent because of how determined the staff towards not letting me I have had the opportunity of purchasing an 2018 Dodge Charger. My experience was excellent because of how determined the staff towards not letting me leave without being satisfied. More

Work done as promised We know we can count on Ourisman Jeep to take good care of our GC Summit. All work done on time and satisfactorily, as usual. Many thanks, as always We know we can count on Ourisman Jeep to take good care of our GC Summit. All work done on time and satisfactorily, as usual. Many thanks, as always. More

Awesome Service Great service awesome personal very responsive to concerns made to feel special work was completed on time and Chris made sure I was satisfied with th Great service awesome personal very responsive to concerns made to feel special work was completed on time and Chris made sure I was satisfied with the repair More

Professional people with helpful and friendly attitudes The Jeep service center personnel go out of their way to accommodate the client's needs and to get the vehicle fixed right the first time. Brought my The Jeep service center personnel go out of their way to accommodate the client's needs and to get the vehicle fixed right the first time. Brought my vehicle here for two different recalls. They were fixed quickly and correctly the first time each time at no charge. Didn't even need to provide the recall notice! Bring my car here for regular maintenance and for all issues, big or little. Every time they communicate their progress and provide expert service. Only downside - wish they offered loaner cars instead of a limited number of rentals. More

Outstanding Sales and Financing Service I have worked with Bouba Diallo twice now, purchased two Jeep Cherokee's from him since 2016. All I can say is outstanding service; he knows what the I have worked with Bouba Diallo twice now, purchased two Jeep Cherokee's from him since 2016. All I can say is outstanding service; he knows what the customer will like, does not try to put you in a vehicle you will not be happy with just to make a sale. Also Bernard Parker in financing will work with you to get the best payment possible. Cannot say enough great things! More

Great Experience Great Service and great people. They really made buying a new car an enjoyable experience. Full of enthusiasm and truthfully a great experience as a w Great Service and great people. They really made buying a new car an enjoyable experience. Full of enthusiasm and truthfully a great experience as a whole. More

I still don’t have my car! I brought it in for a new bumper a week ago. I cane to pick it up the first time and the work was so poor that it had to be redone. As the headline I brought it in for a new bumper a week ago. I cane to pick it up the first time and the work was so poor that it had to be redone. As the headline says, I still don’t have the car back and it’s been another 4 days...worse yet is NO COMMUNICATION! More