Ourisman Chrysler Jeep Dodge Of Alexandria

great service went in for a warranty repair and the process was seamless and painless -- and Lynn facilitated the process flawlessly. Happy to give a shout-out. went in for a warranty repair and the process was seamless and painless -- and Lynn facilitated the process flawlessly. Happy to give a shout-out. More

Experience Appreciated the Financial team specially Ariana, she went the extra mile. She saved the sale . Best I have ever experienced and I would Come back f Appreciated the Financial team specially Ariana, she went the extra mile. She saved the sale . Best I have ever experienced and I would Come back for that reason alone More

Good Service - Did Not Honor Jeep Coupon Service Center did not honor a valid Jeep Service Center Coupon. Service manager stated coupon "...too good of a deal" and could not accept. I never Service Center did not honor a valid Jeep Service Center Coupon. Service manager stated coupon "...too good of a deal" and could not accept. I never experienced this before. Offered service at a higher price. More

Every other month since something goes wrong After my 1st job done on car, every other month I'm back because something else goes wrong. I spent what I owe on vehicle in 3 visits and the vehicle After my 1st job done on car, every other month I'm back because something else goes wrong. I spent what I owe on vehicle in 3 visits and the vehicle is only 3 years old. It's not due to lack of service I get my oil changed once a month, air filter once every other month all the service required., but yet I'm spending thousands every other month in repairs. Speaking in which transmission just got fixed and now something else is wrong meaning I'll be back to spend more money More

Got my truck repaired Because the service was great, I was contacted about every detail of what was going on, when I gotta return the rental, they washed and clean the insi Because the service was great, I was contacted about every detail of what was going on, when I gotta return the rental, they washed and clean the inside as well.... More

Pretty Much Pain Free :) I appreciated the no-pressure buying experience, especially when it came to the extended service contract which most dealers tie yours hands to make y I appreciated the no-pressure buying experience, especially when it came to the extended service contract which most dealers tie yours hands to make you sign up for. I said no to two extended service offers and that was it - thank you! My salesperson Mohammed was excellent and really went above and beyond to help me get a fantastic deal. We were in constant contact for two days until deal-done. Thank you Mohammed! More

Regular Maintenance Lynne was great. Friendly, polite , attentive and not pushy or deceiving regarding “Up Sales”/tecommmended Service. Such a breath of fresh air at a Lynne was great. Friendly, polite , attentive and not pushy or deceiving regarding “Up Sales”/tecommmended Service. Such a breath of fresh air at a dealership’s service department. The Cashier seemed a little distant and short , but polite none the less. More

Avoid at all costs! This dealership is the epitomes of a stereotypical car dealership. Attempted to charge me $1000 for services I was able to complete for less than $40 This dealership is the epitomes of a stereotypical car dealership. Attempted to charge me $1000 for services I was able to complete for less than $40. They charged me for $200 worth of things I did not give approval for and then refused to remove them from the bill. As I waited in the lounge, I watched them attempt to rip off every customer by advising they needed to change their air filter and in cabin air filter for hundreds of dollars. Do not go to this dealership, avoid at all costs! More

Service of my Jeep. The work was explained to me in detail. Good day - The work was explained before doing the service and I appreciate know beforehand the cost of the service being performed on my vehicle. Th Good day - The work was explained before doing the service and I appreciate know beforehand the cost of the service being performed on my vehicle. Thank you! More

Great service dept! The service dept has always been honest with me on everything that needed to be done. I’ve delt with a lot of different individuals in this departmen The service dept has always been honest with me on everything that needed to be done. I’ve delt with a lot of different individuals in this department and they have all been friendly and awesome. One of the ONLY service departments that I can actually trust. More