Ourisman Chrysler Jeep Dodge Of Alexandria

Outstanding Service As a driver with a disability Lynn Whitney, my service advisor, worked with her team to make sure my vehicle was fixed and available so I would have t As a driver with a disability Lynn Whitney, my service advisor, worked with her team to make sure my vehicle was fixed and available so I would have transportation. The team work passed 8:30 p.m. to fix and test my Chrysler Pacifica so I would have an available vehicle since I could not drive any other vehicle due to my use of hand controls. Dealer Manager Bernard Parker was also extremely accommodating from the first conversation I had with him as I decided to lease my vehicle from his dealership. He helped me work through the best extended worrentee options for me asopossed not just the numerous possibilities the manufacturer offered. I am extreme greatfil to Lynn and Bernard for the ability stay mobile by driving my Pacfica. I would return to Oruismsn to get my next vehicle without hsitation! ... Rob Engel More

An amazing experience Bouba was wan amazing salesperson made it a very fast and easy experience I knew what I wanted the price I wanted it for and that’s what got couldn’t Bouba was wan amazing salesperson made it a very fast and easy experience I knew what I wanted the price I wanted it for and that’s what got couldn’t be any happier More

Power Steering I brought my car in because the power steering went out. Instead of being a simple fix it turned out to be more extensive. While looking at the car, I brought my car in because the power steering went out. Instead of being a simple fix it turned out to be more extensive. While looking at the car, Raphael saw that the rear brakes would need to be replaced soon. We did everything at the time. I also asked for a senior citizen discount and $100 was taken off the total bill. I was very happy with the outcome!!! I love my PT Cruiser and ya'll are keeping her running!!! More

excellent Bouba did an excellent job helping us arrange a deal and choose a vehicle we liked. This the second vehicle we have purchased from you. The sales e Bouba did an excellent job helping us arrange a deal and choose a vehicle we liked. This the second vehicle we have purchased from you. The sales experience was friendly and professional. Omar worked with us when we purchased the previous vehicle in 2015 and did an excellent job again. More

DRIVE A LOT SAVE A LOT DEALERSHIP I AM 73 YEARS OLD, AND I HAVE BEEN BUYING CARS SINCE I WAS 16 YEARS OLD. I HAVE BOUGHT CARS FROM AUCTIONS, NEW AND USED CAR DEALERS AND PRIVATELY. I I AM 73 YEARS OLD, AND I HAVE BEEN BUYING CARS SINCE I WAS 16 YEARS OLD. I HAVE BOUGHT CARS FROM AUCTIONS, NEW AND USED CAR DEALERS AND PRIVATELY. I MUST SAY THIS EXPERIENCE WITH OURISMAN WAS RIGHT AT THE TOP OF WELL OVER ONE HUNDRED VEHICLE PURCHASES. I DROVE OVER 900 MILES ROUND TRIP TO GET MY 2019 RAM 1500 LARAMIE CREW CAB BECAUSE IT WAS AS CLOSE TO WHAT I WANTED AT AN EXCEPTIONAL PRICE. I SEARCHED FOR FOUR MONTHS AND CONTACTED OVER 85 DEALERSHIPS LOOKING FOR WHAT I WANTED. OF THOSE 85 DEALERSHIPS, ONLY FOUR SERIOUSLY DEALT WITH ME AS AN ALL CASH, NO TRADE BUYER WHO WAS WILLING TO TRAVEL ANYWHERE IN THE USA TO BUY WHAT I WANTED. OURISMAN AND PARTICULARLY ROBERTO QUESADA, THE INTERNET SALES MANAGER TOOK ME SERIOUS FROM THE START. THERE WAS NO QUIBBLING OVER THE PRICE. HE GAVE ME THE BEST POSSIBLE PRICE AND STUCK TO IT WITH ABSOLUTELY NO ADD ON PRICES. I GAVE THEM A CHECK AND SOME CASH AND IN LESS THAN AN HOUR I WAS GONE. YOU COULD NOT ASK FOR ANYTHING BETTER. I MUST SAY THE ENTIRE STAFF TREATED ME LIKE I WAS THE ONLY CUSTOMER IN THE STORE FROM THEIR SALES MANAGEMENT STAFF TO ACCOUNTANTS TO THE PARTS DEPARTMENT. THESE PEOPLE KNOW HOW TO TREAT SERIOUS CUSTOMERS. I CANNOT THINK OF ONE NEGATIVE ASPECT OTHER THAN THE TRAFFIC IN THE DISTRICT OF COLUMBIA, BUT THIS IS NOT THE FAULT OF THE DEALERSHIP. ALL I CAN SAY IS, "IF YOU ARE SERIOUS ABOUT BUYING A CAR AT THE BEST POSSIBLE PRICE, THEY ARE JUST AS SERIOUS ABOUT GIVING YOU THE BEST DEAL THE FIRST TIME!" More

Great experience Helped me get a car that meets my needs. Were very helpful in giving me options. very professional and nice. Made this decision a lot easier for me Helped me get a car that meets my needs. Were very helpful in giving me options. very professional and nice. Made this decision a lot easier for me More

Howard White did excellent work. Thanks for a great job to Howard White and the technicians who worked on the vlack, 2004 PT Cruiser of 2004. I am grateful for his work to restore the Thanks for a great job to Howard White and the technicians who worked on the vlack, 2004 PT Cruiser of 2004. I am grateful for his work to restore the car. More

checked fluid and connections, etc Lynn in the Service area was fantastic. Service area did a great job and were efficient and professional! We like your place of business very much! Lynn in the Service area was fantastic. Service area did a great job and were efficient and professional! We like your place of business very much! Best around town! More

Drove from Pittsburgh for this deal Did this deal on the internet drove 4.5 hours one way get my jeep. They stood by the deal when I got there and the staff was very. professional. Great Did this deal on the internet drove 4.5 hours one way get my jeep. They stood by the deal when I got there and the staff was very. professional. Great car buying experience! More

Love my Jeeps and thank to employees helping my life easier I purchased several jeeps from Mr. Samer Burjas. His dedicated services were the main reasons coming back to him. Also Jason Hill (manager) was very I purchased several jeeps from Mr. Samer Burjas. His dedicated services were the main reasons coming back to him. Also Jason Hill (manager) was very helpful when I need for making decisions. Rafael (Jeep Service) gave me the best Jeep service when ever I need for many different services for my Jeeps. I thank for all above personal for helping my life easier. Thank you very much Paula Kim More