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Ourisman Chrysler Dodge Jeep Ram of Woodbridge

Woodbridge, VA

3.6
931 Reviews

14211 Jefferson Davis Highway

Woodbridge, VA

22191

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Showing 931 reviews

January 13, 2022

The best and most hassle free dealership I’ve ever visited! Very professional sales, service, and concierge staff. More

by Templeofjava
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ike Lemuwa
Jan 14, 2022 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you so much for the feedback! We are happy that we provided you with a hassle free purchasing experience! Please let us know if we can do anything else for you!

January 05, 2022

Absolutely garbage dealership contacted about one vehicle they sent me 2 others was interested in one when I got in they tried to show me complete opposite told me vehicle I wanted to see was there as I dro More

by Cam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Algie, Jack Linton
Jan 06, 2022 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Hello Cam, I’m sorry for your disappointment. We do have additional 2500’s available, some are here on the ground others are in-transit. These could be some of the vehicles you’re describing. The vehicle you were interested in was sent to another dealership in exchange for another 2500 we needed not long before your arrival, unfortunately. Due to a limited supply of inventory nationwide, I recommend ordering a truck equipped with everything you want, and no extras. This allows you to pay only for what you want and if done with us your 2500 is eligible for your LIFETIME NATIONWIDE POWERTRAIN Warranty. I realize this was not the ideal scenario. We equally would have rather already helped you purchase and take delivery of your new vehicle. If this is something that you would consider please reach out to me and I will have a team member get to work with you on this and order your truck below factory invoice. That is something that you likely will not receive if you purchase an in-stock unit from any area dealer right now. I apologize again for the aggravation this has caused but hope we can be part of the solution with you as well. Respectfully, Matt Lepage General Manager Lustine Chrysler Dodge Jeep and Ram Direct: 703-492-3647 E-Mail: mlepage@lustine.com

Jan 06, 2022 -

Cam responded

Nope I literally drove to another dealership that day found one I liked and purchased on the spot your loss. The bait and switch game is not an honest way of making a deal

December 14, 2021

These are the finest most professional, helpful people you can find in any industry. They went out of their way to do everything in anything to help me. From the salesman Dan who is off the charts fabulou More

by Surefoundation
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tatum, Daniel Toomey
Dec 14, 2021 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

We really appreciate your feedback! We are so happy that you enjoyed your purchasing experience with us! Please let us know if we can be of assistance in the future.

December 13, 2021

Excellent customer service! Ike was very attentive to my needs and made sure I was comfortable and happy with my new purchase. This was my second Jeep that Ike has personally helped me purchase. Thank you I More

by conleymichele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Khan, Ike Lemuwa, DeeDee Lessord, Mohammed Alkhuzai, Brad Jeffers
Dec 14, 2021 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Congratulations on your new Jeep! We are so happy to hear that you are enjoying your car! Please let us know if we can help in the future.

December 09, 2021

Ike is a professional charismatic salesman. His focus on the small things like license plate transfer and working on my schedule made purchasing a vehicle easier then what I had anticipated. If you need a More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ike Lemuwa
Dec 10, 2021 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you Paul for sharing your experience with Ike. Please let us know if we can help in the future.

December 08, 2021

Excellent customer service. The whole staff was very friendly and above all very professional. We felt at home!! More

by Rosemary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ike Lemuwa, DeeDee Lessord, Delma Cueto
Dec 09, 2021 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you Rosemary for your feedback! Welcome to the Lustine Family!

November 11, 2021

Great service and felt homey. Was quick and to the point not a whole lot of waiting. More

by Marcusbuck70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Di-ke, Zeshan Hayat
Nov 11, 2021 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you Marcus for your feedback! We are happy to know that you were satisfied with your visit! Let us know if we can help again in the future.

November 05, 2021

Mr. Ike made my car buying experience very pleasurable. He came across as very honest and sincere. Not pushy or the typical salesman I usually encounter. Mr. Henry was also wonderful to work with. I highly More

by Hmaleka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry in Finance, Ike Lemuwa
Nov 05, 2021 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you for the kind feedback regarding your experience with Ike. Please let us know if we can help again in the future.

October 24, 2021

Ashley was amazing. He found the car I wanted in the color I wanted, so amazing. More

by Kari Q
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Primas
Oct 25, 2021 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you for the kind words and 5-star rating! Please let us know if we can help in the future!

October 17, 2021

Zeshan in sales was an amazing consultant and helped me get through the deal not once but twice. Highly recommend! More

by Rgenewsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tatum, Matt Lepage, DeeDee Lessord, Delma Cueto, Zeshan Hayat
Oct 20, 2021 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

We really appreciate your feedback and 5-star rating! We also think Zeshan is amazing!

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