Ourisman Chrysler Dodge Jeep Ram of Woodbridge
Woodbridge, VA
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Attention to Detail Todd Carlson shows the attention to detail and the knowledge of the AUTO product and options on the vehicle so you can make a decision you are HAPPY w Todd Carlson shows the attention to detail and the knowledge of the AUTO product and options on the vehicle so you can make a decision you are HAPPY with!!! Keep up the GREAT work and you will get referred by all your customers! More
Excellent customer service, very knowledgeable Todd did an excellent job wining my business. Honest and respectful. He was one of the very few sales reps that wanted to do more than just sell me a Todd did an excellent job wining my business. Honest and respectful. He was one of the very few sales reps that wanted to do more than just sell me a car. He wanted me to be happy in my car. He is very knowledgeable . Definitely a person to go to if you are a car enthusiast. I am always recommending him to my friends since i met him. More
Awesome Car Buying Experience with Todd Carlson I’ve known Todd for many years and if you’re looking to get a great deal and get treated well, make sure to see Todd. He will take care of you and yo I’ve known Todd for many years and if you’re looking to get a great deal and get treated well, make sure to see Todd. He will take care of you and your family during the purchase and long after the purchase. More
I came to Lustine for a reason I have done business with Todd Carlson on several occasions as a Fleet Manager for a business. This time, I needed a personal car and Todd remembered I have done business with Todd Carlson on several occasions as a Fleet Manager for a business. This time, I needed a personal car and Todd remembered that I had mentioned that I was soon to be looking to by a Charger. He found the right one, when he got to Lustine, and gave me a call. As expected, the experience was very positive. More
If you plan on buying from here, find Todd! 5 stars for him If you plan on buying from this dealership, find Todd! We are all sceptical of salesmen but as an honest reviewer, Todd is a stand up guy. Character If you plan on buying from this dealership, find Todd! We are all sceptical of salesmen but as an honest reviewer, Todd is a stand up guy. Character goes a long way, in service and sales people should always come 1st, this builds better and future business and most loose track of that in the strive for more sales but Todd hasn't forgotten sales 101. He welcomed me, wasn't pushy but was extremely helpful, spent all day showing me different trucks I was interested in, found me the exact truck I wanted, got me a fair price on my trade in, and helped me get in the price range I was willing to pay....all while he was not feeling well, he stayed committed. The service continued after the sale though. I had some issues with the dealership but he continued to follow up, answer my questions, and ensured I was taken care of in the end. Most don't understand service after the sale but I'd give Todd 5 stars so if you buy here, look him up 1st if you want to be treated respectfully. More
Great sales rep and dealership I was an out of state buyer and found the perfect car here. Todd Carlson was my sales representative and he worked with me for over a week trying to I was an out of state buyer and found the perfect car here. Todd Carlson was my sales representative and he worked with me for over a week trying to make the deal for me. Todd is the best and most dedicated sales rep I ever worked with I highly recommend him and Lustine Chrysler Jeep More
Great experience My family and I have been buying cars from Todd for years. So far, we bought seven cars from him. He is very knowledgeable and goes above and beyond t My family and I have been buying cars from Todd for years. So far, we bought seven cars from him. He is very knowledgeable and goes above and beyond to give you the best deal in the area. Even after you purchased your car, he made sure everything is taken care of with the finance and service. I would definitely recommend Todd since he is extremely helpful. More
Integrity and Friendly He explained me everything as positive and negative about a car what I looked for. He worked hard to get a great deal. Many thanks to him! He explained me everything as positive and negative about a car what I looked for. He worked hard to get a great deal. Many thanks to him! More
Honesty Todd did whatever he could to get us what we wanted and where we wanted to be. He was more than accommodating and made it happen. He even took us over Todd did whatever he could to get us what we wanted and where we wanted to be. He was more than accommodating and made it happen. He even took us over to the Toyota dealership and got us a deal over there. Ask for Todd when visiting, he does it all. More
Professional, friendly and honest I found my dealings with Lustine and in particular with Todd Carlson to be an excellent experience. The dealership is not close to me so it was impor I found my dealings with Lustine and in particular with Todd Carlson to be an excellent experience. The dealership is not close to me so it was important to iron out most of the agreement before arriving. Todd worked tirelessly to make this happen. We were not close in price at the beginning of our negotiation but rather than meeting our impasse with aggression or typical salesman tricks Todd consistently remained pleasant professional and ultimately found an acceptable compromise. After arriving to execute the deal there was none of the typical back peddling and sudden amnesia that often arise in these negotiations. Todd continued to behave professional and deliver exactly what he had agreed on. The dealership found competitive financing and could not have been nicer of more welcoming. Lustine has a real gem in Todd and I hope they appreciate it. I certainly do. More