Ourisman Chrysler Dodge Jeep Ram of Woodbridge

This dealership is amazing! After reading the reviews for Lustine I was prepared for a headache, so the excellent service I received from Hannah Dorey was a lovely surprise. I wi After reading the reviews for Lustine I was prepared for a headache, so the excellent service I received from Hannah Dorey was a lovely surprise. I will definitely be coming back to her for my service needs in the future. More

Kind and helpful Went to take care of some service I had been pushing off for a while, husband was out on the job so I had to go in alone, Hannah was very nice and mad Went to take care of some service I had been pushing off for a while, husband was out on the job so I had to go in alone, Hannah was very nice and made my experience easy 10/10 would suggest her. More

Most unpleasant dealer experience It was by far the most unpleasant dealer experience I have ever had. They refused to honor the negotiated price I got over the email once I arrived th It was by far the most unpleasant dealer experience I have ever had. They refused to honor the negotiated price I got over the email once I arrived there, and expected me to agree on the sticker price. After I showed the email/text as a proof, the waiting game started. They literally kept me waiting for over half an hour without knowing what was going on. After a while, the sales person came out and asked us to wait a bit more, and for the next half an hour we were just sitting there. I eventually had to leave because I could not even find my sales person at that point. They were not only being dishonest with the price, but also treated customer in very unprofessional manner. I hate dealers to first make you come in, and say differently once you get there. Also, I would rather make a deal with a dealer that is up front with no hidden price and value customers. I was extremely offended by the way they treated me. I sent out an email back to the dealer about my experience, and of course it was ignored. I suggest not to waste your time and efforts dealing with this dealer. More

Excellent Service Hannah Dorey had my car for an oul change. Service was prompt, car returned in clean condition. Very happy. Will bring my car back to Luistine. Hannah Dorey had my car for an oul change. Service was prompt, car returned in clean condition. Very happy. Will bring my car back to Luistine. More

Amazing service ..very knowledgeable advisor Hannah dorey service advisor at lustine went beyond the line od duty to take care of me and my vehicle. Very knowledgeable answered all my questions a Hannah dorey service advisor at lustine went beyond the line od duty to take care of me and my vehicle. Very knowledgeable answered all my questions and kept me updated. More

In and out very happy Thanks to hannah got my car fix it was quick and easy new what she was talking about and did here job very well thank you hannah Thanks to hannah got my car fix it was quick and easy new what she was talking about and did here job very well thank you hannah More

Friendly Service I came in to have a recall completed on my Jeep. I was dreading having to come in, but Hannah made this experience painless. I was hesitant about havi I came in to have a recall completed on my Jeep. I was dreading having to come in, but Hannah made this experience painless. I was hesitant about having them look at a few other concerns I had, because I wouldn't understand due to me not being very knowledgeable when it comes to vehicles, but Hannah had explained everything so well. Her friendly demeanour will definitely have me coming back. More

Very nice! Everyone I worked with was very willing and really eager to help! I will definitely be using Lustine again in the future! Great experience and very Everyone I worked with was very willing and really eager to help! I will definitely be using Lustine again in the future! Great experience and very fast. More

Excellent knowledge of product and the best experience! TODD was very helpful thru the process and Daniel was super. The whole process was very quick compared to past experiences. Totally recommend Lustine TODD was very helpful thru the process and Daniel was super. The whole process was very quick compared to past experiences. Totally recommend Lustine as a quality dealership. More

"AWESOME" Barry and Lustine were very quick and efficent in getting my vehicle serviced. Great job all around. Jesse Annis was also very helpfull during this Barry and Lustine were very quick and efficent in getting my vehicle serviced. Great job all around. Jesse Annis was also very helpfull during this process answering all of my questions and concearns regarding my Durango. More