Ourisman Chrysler Dodge Jeep Ram of Woodbridge
Woodbridge, VA
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Ike was very accommodating, friendly and knowledgeable. He wasn’t too pushy, even for a car salesman! Not a bad experience, considering I wasn’t planning on buying a car that day… He wasn’t too pushy, even for a car salesman! Not a bad experience, considering I wasn’t planning on buying a car that day… More
Perfect salesman, wonderful to work with, no pressure and understood my needs and most importantly, my wants. Got a great deal! Would definitely recommend Basil DK! Worth going back for my next car! understood my needs and most importantly, my wants. Got a great deal! Would definitely recommend Basil DK! Worth going back for my next car! More
Ike is an amazing person, and amazing friend I have been working with Ike since my first car about 10 years ago and he still doing amazing ! Thanks Ike ! working with Ike since my first car about 10 years ago and he still doing amazing ! Thanks Ike ! More
Ike was very good help he assist us to have the best option for my wife car .. thanks for your patience and understanding our needs option for my wife car .. thanks for your patience and understanding our needs More
First of all, I am someone who NEVER leaves reviews. However, this absolute joke of a dealership deserves worst ratings than they have. Service was fine while you’re buying the vehicle and they’re tryin However, this absolute joke of a dealership deserves worst ratings than they have. Service was fine while you’re buying the vehicle and they’re trying to shmooze you. Once you drive the vehicle off the lot they don’t care at all. They’ll bombard you with cheesey emails and texts about being in the “lustine family” only to give you the run around when you actually need assistance. Bought a truck in early May and was told the license plates would be delivered to my address within 15-20 days. Here we are 7 weeks later and I am finally being “promised” my plates will arrive tomorrow after over a month of pestering the dealership to give me a straight answer. After our phone call this morning employees laughed at my aggrevation before hanging up. My temporary tags are long expired and no one at the dealership bothered to provide new ones when asked. I’ve been given the run around over the phone and in person since I bought the truck. This dealership is an absolute clownshow. I’ve had far better customer service from small mom and pop dealerships in the middle of nowhere. Don’t even bother with this dealership unless you want to be aggrevated for over a month, talk to countless people giving you BS responses, and for them to laugh at you. More