Ourisman Chrysler Dodge Jeep Ram of Woodbridge

2019 Dodge Ram 1500 Todd cares about the well being of the customer. He is not just trying to sell you a car, he is trying to put you in a vehicle that you love and can a Todd cares about the well being of the customer. He is not just trying to sell you a car, he is trying to put you in a vehicle that you love and can afford. That type of attitude coupled with actually listening to the customer makes him a “GO TO” guy. Great experience and an awesome truck. Well done!! More

Doug Canty Doug is a super professional he helped greatly in working with a Ford Warranty on my Jeep. He made the process easy for me after Ford screwed up and s Doug is a super professional he helped greatly in working with a Ford Warranty on my Jeep. He made the process easy for me after Ford screwed up and sent the part to Texas. He stayed in touch and updated me along the way. Great guy! More

Brought my vehicle in for state inspection. Vehicle was completed in the time as promised Doug is always very nice. He makes sure that everything is exclaimed to me before I leave and let's me Vehicle was completed in the time as promised Doug is always very nice. He makes sure that everything is exclaimed to me before I leave and let's me know what other things need to be done. It's always a pleasure working with him. More

Very professional and timely. The sales representative was kind and courteous. He was very respectful of our time and kept us updated on our vehicle's progress. Outstanding experie The sales representative was kind and courteous. He was very respectful of our time and kept us updated on our vehicle's progress. Outstanding experience. More

great service fantastic job , I always recive great customer service and support on maintenance and service from Doug. I look forward to using him in the future fo fantastic job , I always recive great customer service and support on maintenance and service from Doug. I look forward to using him in the future for al my service needs.wwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww More

Great Customer Service I always receive great customer service at this dealership and have purchased multiple vehicles from them. While I have only received one wash upon p I always receive great customer service at this dealership and have purchased multiple vehicles from them. While I have only received one wash upon pickup and no vacuum of my vehicle, which is disappointing, I have never been disappointed by how I was treated. I also appreciate on this specific appointment the honesty of the service manager regarding what services I needed or did NOT need at this time. That created more trust on my part with this dealership. More

Review Everything went well. Price of service could be a little cheaper. And wait for service could be faster. Doug was very nice and helpful. Great service Everything went well. Price of service could be a little cheaper. And wait for service could be faster. Doug was very nice and helpful. Great service advisore More

Customer Service I had my Jeep towed in last minute on a Saturday afternoon, knowing the dealership was about to close. I was treated with positive, friendly service. I had my Jeep towed in last minute on a Saturday afternoon, knowing the dealership was about to close. I was treated with positive, friendly service. After taking my information and keys, I dropped the Jeep off and was told I would have a call first thing Monday morning. Monday came and the answer was delivered as promised. I appreciated the quickness in service, your vested interest in trying to get to the bottom of the problem with the Jeep, your diligence and overall empathy for the situation. You went above and beyond and it is extremely nice to know and trust that safety comes first with Lustine. Highly recommended and thanks for the great service! More

Purchase of 2018 Dodge Caravan SXT on Saturday 17 March 2018 We searched for a week from Baltimore to Richmond for our Dodge Caravan SXT. Being retired we had plenty of time and enjoyed the adventure. We final We searched for a week from Baltimore to Richmond for our Dodge Caravan SXT. Being retired we had plenty of time and enjoyed the adventure. We finalized on Lustine in Woodbridge in no small part because of the outstanding sales service. With some outliers, prices were competitive throughout the region. The vehicle selection at Lustine was huge and we found just what we were looking for...! Younes Belghiti was outstanding. He promptly followed up to each e-mail and phone text, being professional, succinct, personable, and a real pleasure to work with. There was no wondering if we were being given a "story" or run-around; rather I felt comfortable at all times that we were getting the ground truth on everything including price. Jamie Howley was excellent as well. We breezed through the finance portion of the sale. It did take us well over an hour to get to our time with the finance manager, but we both viewed that as a good thing! The dealership was hopping, with folks everywhere! Waiting means that they are in demand and we chose well! Gloria Asare was professional and had spunk and spirit. Fun going through the concierge process. There were others as well that we interacted with and they were all fine folks too! Finally, the dealership facilities were clean, bright and really, really nice! TVs in all the areas, and love the coffee machine! As good as Starbucks on demand! I am so pleased with our purchase - the Dodge Caravan SXT - and with our choice of dealership! Jason & Bonnie More