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Ourisman Chrysler Dodge Jeep Ram of Woodbridge
Woodbridge, VA
931 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 931 reviews
July 18, 2018
Grade A customer service! Monica stayed with me the whole time was very polite and helped me close the deal. Seemed like she was a mind reader because she knew exactly what I w Monica stayed with me the whole time was very polite and helped me close the deal. Seemed like she was a mind reader because she knew exactly what I wanted and helped me find the car that was right for me. She did paper work and made phone calls and worked WITH me to help me ride off in style. I would definitely recommend this plate as a great place to buy a car! More
by Dontemack1989
Employees Worked With
Monica Gaither
July 16, 2018
Bait and Switch Bait and switch. Over the phone, bottom line out the door price, everything included - tax, tags, destination, freight, etc. - EVERYTHING, verified t Bait and switch. Over the phone, bottom line out the door price, everything included - tax, tags, destination, freight, etc. - EVERYTHING, verified three times with Brandon. Not the price when you get there. Front desk manager admits it was a “fake-out”. Avoid Lustine at all costs. More
by BRUTAL!
Employees Worked With
Brandon Lee
July 09, 2018
PLEASANT VISIT Every time we bring our car in for service, the cashier, Tracy W. greets us with a big smile. always have our paperwork ready and always have my car o Every time we bring our car in for service, the cashier, Tracy W. greets us with a big smile. always have our paperwork ready and always have my car out front before im done paying. More
by ynotme
Employees Worked With
Tracy W.
July 02, 2018
Best manager I've had the worst experience in the past, came in to get my car serviced. Mr.jones was very easy and pleasant to work with. He Accommodated my famil I've had the worst experience in the past, came in to get my car serviced. Mr.jones was very easy and pleasant to work with. He Accommodated my family needs with a rental. Because of him I will continue to come back. More
by BRIAN
Employees Worked With
Bryant Jones
June 27, 2018
Stressful day I was stuck on the way to the hospital to have surgery and Doug was so reassuring and helpful...one less thing for me to worry about! I was stuck on the way to the hospital to have surgery and Doug was so reassuring and helpful...one less thing for me to worry about! More
by lindamulton54
Employees Worked With
Doug Canty
June 26, 2018
Recent service with Doug I came in for an oil change and to get a few issues checked on. Doug was very friendly and helpful! I’d definitely reccomend Lustine and service with I came in for an oil change and to get a few issues checked on. Doug was very friendly and helpful! I’d definitely reccomend Lustine and service with Doug to others. More
by ag1215
Employees Worked With
Doug Canty
June 22, 2018
Bryant Jones the Lane Manager was awesome! I stopped by the dealership to ask questions about my newly purchased Jeep Wrangler...Bryant Jones was very happy to assist me with all of my question I stopped by the dealership to ask questions about my newly purchased Jeep Wrangler...Bryant Jones was very happy to assist me with all of my questions! He made me feel like a valued customer assuring me that if I wasn't satisfied with any service he would make sure to fix it to my satisfaction! He gets the dealership a 10 from me! More
by Bjeffery
Employees Worked With
Bryant Jones
June 20, 2018
Never Happened Before The service was great up until we purchased the vehicle. They told us a price and the changed it on the paperwork and when questioned them no one wou The service was great up until we purchased the vehicle. They told us a price and the changed it on the paperwork and when questioned them no one would return my call. And to top it off all the paper work was wrong. They sold was a white car instead of a black one. Supposed to over night correct paper work and still have nothing!! No paper work or no phone call!! More
by landan10
Employees Worked With
Kelly, Azmi Sabah
June 19, 2018
Terrible service center (Avoid at all cost!!) Technicians are incompetent. Will not diagnose the fault currently. They will try selling you other non defect parts. Had to go back multiple time Technicians are incompetent. Will not diagnose the fault currently. They will try selling you other non defect parts. Had to go back multiple times to fix the problem. I rather go to a shade tree mechanic, at least he will be honest. More
by LustineSucks
Employees Worked With
David Layton
June 18, 2018
Amazing Monica made me feel like I was all that mattered! She is a true lover of people and loves treat ppl with the utmost in respect! As long as she is a sa Monica made me feel like I was all that mattered! She is a true lover of people and loves treat ppl with the utmost in respect! As long as she is a salesman me and my family will only purchase from her! More
by Pacifica family
Employees Worked With
Azmi Sabah, Monica Gaither, Giles Mulligan
