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Ourisman Chrysler Dodge Jeep Ram of Woodbridge

Woodbridge, VA

3.6
931 Reviews

14211 Jefferson Davis Highway

Woodbridge, VA

22191

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Showing 931 reviews

August 27, 2020

I appreciate all the efford that Antonio and Kevin did to help me getting my new Dodge Charger. It is my dream car and they made it reality! I strongly recommend them, very knowledgeable and professional More

by always_together0205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Newborn, Antonio Ferrari
Aug 27, 2020 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

We're so glad to hear Antonio and Kevin were able to help you into such an outstanding vehicle! Congratulations on your new Dodge Charger!

August 14, 2020

Deceptive price, hidden, ridiculous fees and more! I negotiated a purchase price for a 2019 CPO Jeep Wrangler and secured the vehicle with a credit card. After arranging my schedule, making flight and More

by jonmsearle
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Jesse Annis, William Moten
Aug 14, 2020 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Dear Jon, Thanks for taking the time to talk with me earlier today and again I'm sorry for how things unfolded. As agreed when I reached out to you personally this afternoon... I will reimburse you for your flight as well as compensate you for some of the time you spent on what turned out to be nothing but a disappointment. We try to provide the best car buying experience possible and in our industry there are bound to be challenging circumstances that don't end up the way we anticipate. They're unfortunate as discussed and I try to use them to learn and get better as I belive that life is 10% what happens to us and 90% how we react to it. I hope you can find a vehicle that suits your families needs. I apologize again for the aggravation that this has caused. Respectfully, Matt Lepage General Manager Lustine Chrysler Dodge Jeep and Ram Direct: 703-492-3647 Email: mlepage@lustine.com

August 14, 2020

Purchased several vehicles from this location and always had a great experience. Their lifetime warranty is pretty awesome from a peace of mind standpoint. The store is evolving into an even better place to More

by Cillaswtns2
Recommend Dealer
Yes
Employees Worked With
David Algie
Aug 20, 2020 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

This review made our day! Thank you so much for the kind words!

August 13, 2020

This is an amazing salesman my guy he hooked me up with this amazing 2020 Dodge Charger R/T and I love it thank you. More

by Kevin05holland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sham Moumen, Basil Di-ke, Nataly Larin
Aug 13, 2020 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Congratulations on your brand new Dodge Charger R/T! We're delighted to hear our team was able to help you into such an outstanding vehicle! Safe travels.

August 12, 2020

Ike was great he worked with me and my fiancée even though we were indecisive. Daniel was great too. Get place to buy a vehicle. More

by Nikk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Khan, Ike Lemuwa
Aug 13, 2020 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thanks so much for the positive review! We're glad to hear our team was able to help you and your fiancee into a new vehicle! We look forward to supporting your automotive needs in the future.

August 12, 2020

Beyond Exceptional My husband was in route to a business meeting he led; and had his vehicle go into limp mode due to several recalls and issues related to the software More

by Resa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino Sita, Sam Colleton
Aug 13, 2020 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you so much for taking a few moments to share your husband's experience with us! Safety and customer service are of the utmost importance here at Lustine, so you can rest assured your vehicle is in good hands. We look forward to returning your vehicle to you soon.

August 10, 2020

Amazing Customer Service Working with Basil Di-ke was so pleasant. I'm a college student looking for a car with my dad and we couldn't come to an agreement about which car to More

by Gee Ennyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sham Moumen, Basil Di-ke
Aug 11, 2020 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Congratulations on your new Dodge Charger! We're thrilled to hear you and your dad had a wonderful buying experience with Basil! Please don't hesitate to reach out if there is anything else we can assist you with.

August 10, 2020

Great Car, Good Deal, Nice People Lustine Chrysler Dodge Jeep and Lustine Toyota next door were easy to work with. Salesman Kevin Newborn was kind and approachable, he made price nego More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Newborn, Brad Gardner
Aug 11, 2020 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you for shopping with us! Our entire team works hard to deliver the best experience possible, and we greatly appreciate your compliments! We look forward to supporting your automotive needs in the future.

August 09, 2020

Ian Turner was super awesome and made sure I was happy with what I picked out and all of the staff worked hard to make sure my family and I were comfortable during the whole process. Daniel Khan was so pl More

by mrskellybovell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Khan, Nataly Larin, Ian Turner
Aug 10, 2020 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Congratulations on your new vehicle! We're glad to hear Ian and the rest of our team were able to assist you into a vehicle that is perfect for you and your family! Save travels.

July 30, 2020

Great service great people Amazing warranty got a car that will last a lifetime. I will definitely be recommending to friends and family. Super happy More

by tinodb64
Recommend Dealer
Yes
Employees Worked With
Sham Moumen, DeeDee Lessord, Jariel Curtis
Jul 31, 2020 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

We're delighted to hear you are loving your new vehicle! We're so glad our team was able to help you drive off in the vehicle of your dreams. Safe travels!

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