Ourisman Chrysler Dodge Jeep Ram of Woodbridge
Woodbridge, VA
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I appreciate all the efford that Antonio and Kevin did to help me getting my new Dodge Charger. It is my dream car and they made it reality! I strongly recommend them, very knowledgeable and professional help me getting my new Dodge Charger. It is my dream car and they made it reality! I strongly recommend them, very knowledgeable and professional More
Deceptive price, hidden, ridiculous fees and more! I negotiated a purchase price for a 2019 CPO Jeep Wrangler and secured the vehicle with a credit card. After arranging my schedule, making flight and I negotiated a purchase price for a 2019 CPO Jeep Wrangler and secured the vehicle with a credit card. After arranging my schedule, making flight and travel arrangements which were clearly explained to them, they sent a final purchase price that included a $1495- “Reconditioning Fee.” The final, UNBELIEVABLE thing that they pulled was to call me shortly before I was headed to the airport to tell me that THEY HAD SOLD THE VEHICLE YESTERDAY! This, despite me talking to the salesman that afternoon! The lost airfare was worth not going through with the purchase with such a dishonest dealership. My strong advice is to shop at a dealership where they are honest. Lustine Jeep gives car dealers a bad name. Trust me and GO ELSEWHERE! More
Purchased several vehicles from this location and always had a great experience. Their lifetime warranty is pretty awesome from a peace of mind standpoint. The store is evolving into an even better place to had a great experience. Their lifetime warranty is pretty awesome from a peace of mind standpoint. The store is evolving into an even better place to buy a car now vs. when I purchased my first vehicle which is great. More
Beyond Exceptional My husband was in route to a business meeting he led; and had his vehicle go into limp mode due to several recalls and issues related to the software My husband was in route to a business meeting he led; and had his vehicle go into limp mode due to several recalls and issues related to the software reflash of the the EcoDiesel Settlement for the vehicle’s engine and transmission computer. He made a call to Lustine Chrysler, and S. Coleton immediately responded by first ensuring his safety, apologizing for the inconvenience and asked to bring in the vehicle immediately where he would have a loaner waiting based on the immediate concern. Hearing my husband speak on the sincerity of this individual, S. Coleton, made me look up the dealer and provide this Thankful appreciation for one that cares not only about the sale/numbers, but the clients he fosters relationships with. Although our vehicle is still being repaired, I know that it is in great hands at Lustine when the first line individuals like S. Coleton is representing the organization. I pray that both the technicians and other manager may emulate his determination for customer satisfaction. Thanks Lustine Team that makes my husband and I return with our vehicles. More
Amazing Customer Service Working with Basil Di-ke was so pleasant. I'm a college student looking for a car with my dad and we couldn't come to an agreement about which car to Working with Basil Di-ke was so pleasant. I'm a college student looking for a car with my dad and we couldn't come to an agreement about which car to purchase. Upon arrival, Basil took care of us and got us settled with a car we could finally agree on. I'm now a proud owner of a Dodge Charger and Basil still emails me from time to time to make sure I'm satisfied with the purchase. This dealership really puts the customer first and I couldn't be happier. More
Great Car, Good Deal, Nice People Lustine Chrysler Dodge Jeep and Lustine Toyota next door were easy to work with. Salesman Kevin Newborn was kind and approachable, he made price nego Lustine Chrysler Dodge Jeep and Lustine Toyota next door were easy to work with. Salesman Kevin Newborn was kind and approachable, he made price negotiation a simple and straightforward process without games. Brad Gardner in finance was a pleasure to work with, he was flexible and willing to stay late to make sure the paperwork for the sale got done, even when his printer broke down! More
Ian Turner was super awesome and made sure I was happy with what I picked out and all of the staff worked hard to make sure my family and I were comfortable during the whole process. Daniel Khan was so pl with what I picked out and all of the staff worked hard to make sure my family and I were comfortable during the whole process. Daniel Khan was so pleasant to work with and I couldn’t be happier More
Great service great people Amazing warranty got a car that will last a lifetime. I will definitely be recommending to friends and family. Super happy that will last a lifetime. I will definitely be recommending to friends and family. Super happy More